Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love design and paper quality”

Helpful Report

Posted 4 years ago

“Great choice of cards for every event and all ages!”

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Posted 4 years ago

“Such a beautiful planner, and it holds everything I need to organise myself for my master’s. Thank you!”

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Posted 4 years ago

“My diary came beautifully wrapped and is absolutely perfect. It’s going to be used as my teacher planner and it’s ideal as it has a to do list and space for me to sort my plans.”

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Posted 4 years ago

“Customer service was absolutely amazing! Quick and fast responses to any questions and issues! Ellen was truly amazing!!”

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Posted 4 years ago

“I made an error in my order using photos but Ellen let me sort it out and re-order at no extra cost. How many other companies would do that? I am so pleased with the service, the choice of cards and speed of delivery. Will use again and recommend.”

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Posted 4 years ago

“absolutely love how it turned out- and being able to customize it for free was a cherry on top”

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Posted 4 years ago

“Lovely item that really hit the spot with the recipient. Nice and easy website to produce the photo book and delighted with the finished product.”

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Posted 4 years ago

“Always beautiful quality, with custom elements printed just as I imagined.”

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Posted 4 years ago

“Sturdy, colorful notebooks, well made”

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Posted 4 years ago

“Loved my monogrammed notebook, would order again”

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Posted 4 years ago

“Loved it! Just what I was after.”

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Posted 4 years ago

“I ordered a guest book for my upcoming wedding & although I received an update that it was coming, it never showed. When I reached out to customer service, they quickly assured me that it appeared to have been lost by USPS but that they would take care of sending me a new one and mark it high priority. I’ve had many negative experiences with lost packages in the past, and I’m so impressed with Papier’s kind & fast response that I’ll definitely be returning in the future! Can’t wait for the guest book to arrive 😊”

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Posted 4 years ago

“Easy to use website, prompt delivery and lovely product.”

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Posted 4 years ago

“Placed a “tight” order for a wedding sign, was a risk of it not arriving. Using the what app service organised to change the address to the venue and the team upgraded the delivery. Sign was beautiful and will be framed. Excellent service going extra mile”

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Posted 4 years ago

“There was an issue with my order but customer service sorted it out very quickly and easily”

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Posted 4 years ago

“Beautiful quality books and paper. I wasn’t sure about the layout inside so messaged on Instagram and they were more than happy to assist! They sent me an image of the daily spread! Highly recommend!”

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Posted 4 years ago

“Excellent quality, well packaged. Fast service thanks”

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Posted 4 years ago

“My mid-year diary arrived, with it's personalised cover, within a few days. Looks gorgeous and has the inner layout I needed with different ways to plan broadly and in detail. Very happy.”

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Posted 4 years ago

“Our personalised wedding thank you cards were perfect and arrived so quickly!”

Helpful Report

Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews