Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the academic planner I received! The quality is amazing and love that each planner is so personalized. I will be buying again next year! I have tried so many planners and this is the best on the market.”

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Posted 4 years ago

“Arrived promptly. Quality item. It was a gift for my daughter and she loves it.”

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Posted 4 years ago

“Quality, quirky personalised stationery, a notebook for every occasion”

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Posted 4 years ago

“Really lovely planner, however, I was surprised at how much you can see the lines of each page through the paper (as in their timetables and dates etc). Given that it is so expensive that was a bit disappointing and distracting.”

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Posted 4 years ago

“Very pleased with my personalised diary good quality many thanks”

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Posted 4 years ago

“Excellent quality notebook - photos were clear and glossy as was the personalised print. Delivery was quite prompt, the item was a gift so I recommend the gift box.”

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Posted 4 years ago

“Beautiful stationary, speedy delivery.”

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Posted 4 years ago

“It was wonderful! Thank you”

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Posted 4 years ago

“Love, love love. What a wonderful way to start making small changes focused on mindfulness.”

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Posted 4 years ago

“Lovely quality product”

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Posted 4 years ago

“Bought as a gift and I misread the delivery dates! I emailed the customer service team to change the delivery address and Alicia replied super quick. She changed delivery and it arrived today! Absolutely beautiful notebook and amazing service! Thank you!”

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Posted 4 years ago

“The prints were late and didn't arrive in time for our wedding, even if we paid extra for the quickest shipping. There wasn't any tracking information sent to us. The quality of prints was mixed - the menus came out great, but the name cards were mixed in with someone else's order and we had to weed them out. Customer service is generally unavailable to the U.S. because of the time difference, and they don't have anyone on hand to deal with urgent issues (like your prints not being delivered the date it stated in the email / what you're paying for).”

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Posted 4 years ago

Hi, We're really sorry to hear about your experience, of course we're happy to refund any items that miss an occasion due to postage delays. It doesn't sound like this order was at all up to our usual standards, if you haven't already been in touch please do email us on support@papier.com so we can look into how these mistakes happens. Papier Customer Service Team

Posted 4 years ago

“They were really helpful in sending us credit to replace a table plan where we had made a mistake. Great customer support and lovely products.”

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Posted 4 years ago

“Product met expectations. Too expensive however.”

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Posted 4 years ago

“Great! Husband loved it”

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Posted 4 years ago

“This was my second order with Papier as I ordered my wedding invitations too. I ordered some thank you cards with images uploaded but unfortunately the images had gone wrong without me noticing. When I received the order obviously they were beyond help. I contact Papier and a lovely CS advisor called Sian took over the situation and confirmed it was my error but would help rectify and get the situation right for me. I can honestly say it’s the fastest responses I have ever had to emails and the sheer professionalism and genuine care that Sian took to get this right for me is absolutely brilliant. I would not hesitate to recommend Papier to anyone. Great value for money, speedy service and genuine CS for when it goes wrong.”

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Posted 4 years ago

“Amazing paper quality! Super fast shipping too. Definitely will be coming back for my wedding invites.”

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Posted 4 years ago

“I bought a pen, notebook & stationery set for a friend. She absolutely loved it. The quality is excellent, the service superb.”

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Posted 4 years ago

“Ordered a gift for my sister, she loved it.”

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Posted 4 years ago

“very pleased with design, paper quality and binding. Wish layout had month calendar view immediately preceding weekly view. Also would LOVE it if it was soft cover.”

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Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews