Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.58

4.6 Rating 17,470 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant personalised products, great as gifts for others and to oneself. Really wonderful quality but well priced and I cannot recommend it further. Customer support is also excellent when I had a missing item. Responsive and so quick in delivering replacement.”

Helpful Report

Posted 2 years ago

Thanks for your lovely feedback - I'll certainly pass this on to Nicole! Papier CS Team

Posted 2 years ago

“Everything was great! I only had one mi or problem with planner layout other than hat it got here quick and the quality is great”

Helpful Report

Posted 2 years ago

“I love Papier. They always have such a great range of cards, offer easy personalisation, and easy and on time delivery.”

Helpful Report

Posted 2 years ago

“I like the customized hard front cover and size of planner. I hate that the pages are a little thin. When I write with the paper mate flare pens or highlights it’s bleeds through to other side slightly. Black and blue ink would pop through too. I also do not like that the lines and wording came in a very light grey causing it to almost disappears once you start to write in the planner. I’ll have to hold off on the 2025 planner.”

Helpful Report

Posted 2 years ago

Sorry to hear about the disappointment with your order! Please do reach out to us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 2 years ago

“Easy website to use. Received quickly. The notebook came in a gift box. It was personalised and a quality product. Highly recommend. I will use again.”

Helpful Report

Posted 2 years ago

“I ordered an album photo from Papier. The quality of the printing and the album is amazing. Creating the album was super easy and the production/delivery was very fast. I would definitely recommend!”

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Posted 2 years ago

“Beautiful agendas that help you to stay organized but without a lot of visual disctraction. Great for students with ADHD. Excellent quality!”

Helpful Report

Posted 2 years ago

“Good website functionality and design tools but poor product quality.”

Helpful Report

Posted 2 years ago

So sorry to hear this, Ellen! Please do reach out to us at support@papier.com with photos of the item and we'll be happy to resolve this for you. Papier CS Team

Posted 2 years ago

“Absolutely loved everything I ordered from here, the place cards and table seating plan were such good quality and they were absolutely beautiful! I will 100% use Papier for any future orders for my events.”

Helpful Report

Posted 2 years ago

“Nice service and wonderful patterns and high quality”

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Posted 2 years ago

“Beautiful books. Smaller tomes, and lighter script than I'd hope to have.”

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Posted 2 years ago

“My friend loves her travel journal and is so excited to use it!”

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Posted 2 years ago

“It is a very nice hard cover planner and very well put together and the personalization came just as it was created online. For me, however, I would prefer a flatter flexible cover planner that you can slide into a duffle bag briefcase. Just my preference.”

Helpful Report

Posted 2 years ago

“Print quality was great, shipping was very slow.”

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Posted 2 years ago

“I love their designs and how customizable everything is. This place is a one stop shop for your journal/diary/planner needs!”

Helpful Report

Posted 2 years ago

“I love the layout and design, but I was disappointed in the thickness of both the paper and the cover. I take my planner with me everywhere, and I don’t think it will last the year because it’s so flimsy.”

Helpful Report

Posted 2 years ago

Thanks for your feedback, Brett! Sorry to hear about the disappointment with your planner. Please do feel free to get in touch with us at support@papier.com with photos of the issue so we can assist further. Papier CS Team

Posted 2 years ago

“Wonderful unusual! Great look and quality, impeccable for the amount!”

Helpful Report

Posted 2 years ago

“Quality very good. Excellent value”

Helpful Report

Posted 2 years ago

“Purchased a diary as it was advertised as having 100 GSM paper - I use a fountain pen and a better quality paper prevents feathering and bleed through. NO way is this paper 100 GSM. I think it's probably 60 to 80 at best. Ridiculous.”

Helpful Report

Posted 2 years ago

So sorry to hear this, Mervyn! The paper used in our diaries should be 100gsm. Please do feel free to reach out to us at support@papier.com with photos of the issue so we can assist further. Papier CS Team

Posted 2 years ago

“Excellent site for choosing gifts and always beautifully presented and enjoyed by those gifted. Something different and stylish and good quality.”

Helpful Report

Posted 2 years ago

Papier is rated 4.6 based on 17,470 reviews