Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Papier for years for the photo books, which are easy to put together and beautiful. I ordered a framed photo print for the first time recently, however, and it is of such poor quality that I am feeling like I’ve been massively ripped off. The print resolution is fine but it’s been squished into a frame too small so that there are ripples across the entire picture. The mounting board has been (messily) taped down and sealed at the back of the frame so I can’t even try to rectify things. It just looks rubbish. Really disappointing and a waste of money. What’s almost funny is the sticker at the back of the frame saying that this was hand framed by someone - yes, badly! Oh and just to round it off there was a chip on the front of the black frame.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Cheryl! I can see Maya has now processed a partial refund for you. We will certainly pass your feedback on. Papier CS Team

Posted 1 year ago

“Bullet journal pages too thin to actually use as bullet journal, even with water based markers.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Shani! Please feel free to reach out to us at support@papier.com with photos of the issue and we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“Planner is beautiful good quality loved the customization”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Grace! If there's anything we can do to give you a five star experience, please don't hesitate to reach out to us at support@papier.com. Papier CS Team

Posted 1 year ago

“This is the first planner I have bought that I feel excited and motivated to use. I was recently diagnosed with ADHD, but have struggled with planning, time management and executive functioning my whole life, and bought this planner as an attempt to self-improve without using ADHD medication! So far, it has held my attention and is both straightforeward and acccesable (based on the two weeks of planning I have done). The design is so pretty as well!”

Helpful Report

Posted 1 year ago

Thanks for your great feedback, Hemlock - we're so happy to hear this! Papier CS Team

Posted 1 year ago

“i've had several different products from Papier to help with journaling which have been great but the photo album they delivered this month was exceptional”

Helpful Report

Posted 1 year ago

“I love my planner so much! Customizing it was a blast and it is one of the more affordable options I’ve found that doesn’t compromise on design or quality! I will absolutely be buying more. 10/10 recommend.”

Papier 5 star review on 18th August 2024

Helpful Report

Posted 1 year ago

“Love the diaries but please combined the full year planner with the daily planner- I need the weekly breakdown, meal plan and shopping list!!”

Helpful Report

Posted 1 year ago

“I love these planets this is my second time buying and they are perfect for a busy high schooler”

Helpful Report

Posted 1 year ago

“I loved my wellness journal notebook. The packaging is so cute and all of the pages are thoughfully curated. I also ordered a ball point pen. I would have given a five star review, but I paid extra for the shipping upgrade, and the ball point pen arrived late. That was extremely disappointing given that I paid extra to have it arrive earlier.”

Helpful Report

Posted 1 year ago

Sorry to hear this, Elizabeth! We've processed a refund on the shipping cost paid to compensate the delay. Papier CS Team

Posted 1 year ago

“Great gift for my partner, she loved it and we will be purchasing more.”

Helpful Report

Posted 1 year ago

“Love this brand. Especially wellness and gratitude journal. Help me explore my journaling journey... thank you...”

Helpful Report

Posted 1 year ago

“Personalized Weekends Journal I purchased a personalized Wellness Journal. Is absolutely beautiful in design and quality overall, and the actual planner content is brilliant too (motivates you to write a little very day and become more aware of arras that need a little attention/yourself). However, shipping took a bit longer than expected and after just one week my book mark has already ripped (without heavy use/pulling). Maybe it’s just mine, but it’s not great quality for the price! (PS: I blocked my name out of the picture 🙂)”

Helpful Report

Posted 1 year ago

“Papier makes a high-quality product, no question. This is my second year ordering a planner. Sadly, my order got lost in shipping. I contacted Papier and was blown away by their customer service. They responded to my request within a few hours. They replaced the product and shipped it out immediately at no additional cost to me. I was beyond impressed.”

Helpful Report

Posted 1 year ago

“Papier provided an exceptional service for our wedding, offering beautifully crafted stationery that perfectly captured the elegance of our special day. The quality of the materials was outstanding, and their Elderflower designs were both stylish and unique. From invitations to wedding signs, every detail was thoughtfully executed, making the entire process seamless and enjoyable. We couldn't have been happier with our choice, and Papier truly helped make our wedding memorable. Highly recommended!”

Helpful Report

Posted 1 year ago

Thanks for your wonderful feedback, Ana - so glad to hear this! Papier CS Team

Posted 1 year ago

“The best quality notebooks and planners for such an affordable price!”

Helpful Report

Posted 1 year ago

“I now own 5 different notebooks & planners and I love them all! They are all beautiful and high quality and I love showing off my personalized covers and fun designs.”

Helpful Report

Posted 1 year ago

“A little pricey, but supreme quality. Very satisfied.”

Helpful Report

Posted 1 year ago

“Beautiful quality and arrived so fast! The perfect gift!”

Helpful Report

Posted 1 year ago

“The paper used to print the thank you cards that I ordered is thick cardstock and very professional-looking. The colors used on the design of the cards are vibrant and visually appealing. And the cards were delivered more quickly than suggested by the website. I would definitely order from Papier again. Top quality products and fast delivery.”

Helpful Report

Posted 1 year ago

“The monthly planner that i purchased was very nice. The personalization was very nice as well. It came on time.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews