Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really liked the style of notecards but the border was uneven on the printed version. I contacted customer service and they sent me new cards, but they had the same issue of an uneven border. They don't look particularly professional and I'm not sure if I'll be able to use them--this has been a frustrating process. I imagine other notecard designs might be better, but I don't think this design should be offered if it can't be reliably produced.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Brianna - this is certainly not in line with our usual standards! If you'd like to get in touch with us at support@papier.com with photos of the replacement order, we'll be happy to arrange a solution for you. Papier CS Team

Posted 1 year ago

“I love the quality of Papier's academic planner, but there were some features lost between last year's academic planner and this year's academic planner--there's no longer a recipe section or a finance tracker that I found helpful and there's now only one bookmark. These are small things but they make the product less impressive.”

Helpful Report

Posted 1 year ago

“I ordered place settings for my wedding to save writing them by hand, I picked the style I wanted and the process for filling in all the names was super easy and paid for them and they arrived 5 days later and kept informed of the process right throughout, when they arrived I was really happy and would buy again from here and thoroughly recommend.”

Helpful Report

Posted 1 year ago

“I have been anticipating purchasing a Papier planner for several months now, and was thrilled to finally purchase it with a 15% off code. I was not disappointed when I received the planner, complete with personalization exceeding my expectations. My only complaint was that the pages of the planner were slightly thinner than I was expecting, however I tested my daily use pens, and was happy to find that none bled through despite the thinness. Overall, very pleased!”

Helpful Report

Posted 1 year ago

“The placecards I bought were absolutely lovely - much admired by my guests. The quality of the card was good and the design lovely!”

Helpful Report

Posted 1 year ago

“Excellent as always. Excellent quality and delivery was rapid. I wouldn’t go anywhere else.”

Helpful Report

Posted 1 year ago

“Great quality notepads and journals with pops of colour to suit my current mood. I love mixing it up whilst keeping consistent with my journalling and with the wide range of colours and personalisation this is more than possible. Highly recommended.”

Papier 5 star review on 25th August 2024

Helpful Report

Posted 1 year ago

“I finally invested a lot of money into a planner thinking that it would be of very good quality, however that was not my experience. I really wished to return it but because I already started school and the planner took forever to arrive, I will have to keep it or invest in another planner later on. The cover of my planner honestly feels like paper and could easily bend which is not my ideal planner.”

Helpful Report

Posted 1 year ago

So sorry to hear this! Please feel free to reach out to us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 1 year ago

“Papier has interesting and unique designs and is good quality most of the time. Was not as happy with my spiral bound planner and the quality of it, but have had good experiences with Papier in the past.”

Helpful Report

Posted 1 year ago

Sorry to hear this, Jasmin! Do feel free to reach out to us at support@papier.com with photos of the item and we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“I thought the paper was going to be thicker.. and I wish the months were right by the week not separated...”

Helpful Report

Posted 1 year ago

So sorry to hear about the disappointment here, Annika! We do display full details about the inner pages of our products on the product page. Please feel free to reach out to us at support@papier.com with photos of the item and we'll be happy to arrange a solution for you. Papier CS Team

Posted 1 year ago

“The design and quality of the cover is very good, but the paper inside is so thin! I could not find a pen or pencil that is not visible through the paper on the back. Lots of papers show “ghosting” with certain pens, but I could read every letter from the back even when writing lightly in pencil.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Emily! Please feel free to reach out to us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 1 year ago

“Absolutely brilliant personalised products, great as gifts for others and to oneself. Really wonderful quality but well priced and I cannot recommend it further. Customer support is also excellent when I had a missing item. Responsive and so quick in delivering replacement.”

Helpful Report

Posted 1 year ago

Thanks for your lovely feedback - I'll certainly pass this on to Nicole! Papier CS Team

Posted 1 year ago

“Everything was great! I only had one mi or problem with planner layout other than hat it got here quick and the quality is great”

Helpful Report

Posted 1 year ago

“I love Papier. They always have such a great range of cards, offer easy personalisation, and easy and on time delivery.”

Helpful Report

Posted 1 year ago

“I like the customized hard front cover and size of planner. I hate that the pages are a little thin. When I write with the paper mate flare pens or highlights it’s bleeds through to other side slightly. Black and blue ink would pop through too. I also do not like that the lines and wording came in a very light grey causing it to almost disappears once you start to write in the planner. I’ll have to hold off on the 2025 planner.”

Helpful Report

Posted 1 year ago

Sorry to hear about the disappointment with your order! Please do reach out to us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 1 year ago

“Easy website to use. Received quickly. The notebook came in a gift box. It was personalised and a quality product. Highly recommend. I will use again.”

Helpful Report

Posted 1 year ago

“I ordered an album photo from Papier. The quality of the printing and the album is amazing. Creating the album was super easy and the production/delivery was very fast. I would definitely recommend!”

Helpful Report

Posted 1 year ago

“Beautiful agendas that help you to stay organized but without a lot of visual disctraction. Great for students with ADHD. Excellent quality!”

Helpful Report

Posted 1 year ago

“Good website functionality and design tools but poor product quality.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Ellen! Please do reach out to us at support@papier.com with photos of the item and we'll be happy to resolve this for you. Papier CS Team

Posted 1 year ago

“Absolutely loved everything I ordered from here, the place cards and table seating plan were such good quality and they were absolutely beautiful! I will 100% use Papier for any future orders for my events.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews