Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.61

4.6 Rating 17,309 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of the paper and picture is great. Thank you cards were perfect”

Helpful Report

Posted 1 year ago

“The planners are very cute and good quality. I just wish the set up was different, just kind of annoying to have to flip back and forth and would prefer the monthly goals and month weekly spread behind the monthly layout.”

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Posted 1 year ago

“Papier is a brilliant company with beautiful and fun designs on their products and the very best quality with their paper. I'm so completely impressed with th Academic Diary I purchased. It's such a useful tool going into University.”

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Posted 1 year ago

“The paper is pretty thin!! I can see all my pen on the other side. Got an agenda from you guys last year and LOVED IT. Otherwise it is very pretty.”

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Posted 1 year ago

Sorry to hear this, Erica! Please do feel free to reach out to us at support@papier.com with photos of the item so we can look into this for you. Papier CS Team

Posted 1 year ago

“Love the service, ordered last minute and they delivered. Would highly recommend”

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Posted 1 year ago

“I bought my mom her birthday gift from here and she loves it! I was super excited to order this for her and thinking of buying more for myself as i’m going to college.”

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Posted 1 year ago

“There was a delay in my order and after emailing Papier the order was received within 2 days. Excellent communication and friendly thoughtful response to my query. Thank you.”

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Posted 1 year ago

Thanks for your lovely feedback, Sarah - I'll certainly pass this on! Papier CS Team

Posted 1 year ago

“I still haven’t received my package. I requested a refund so I can reorder the planner and send to a different address but no one has been able to help me.”

Helpful Report

Posted 1 year ago

Sorry to hear this! We've reached out to you via email to arrange a solution. Papier CS Team

Posted 1 year ago

“Impressed the quality of the products bought and honestly from Papier when there was a delay with the suppliers.”

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Posted 1 year ago

“Beautiful quality photo book, very pleased with it. I have ordered two books of my child’s baby photos and I will be ordering more, they look and feel very special.”

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Posted 1 year ago

“We used Papier for our wedding invites and used the custom design by uploading our own canva design… the quality turned out amazing! Every other site I uploaded to was blurry… our invites came quickly, well packaged and the quality is top tier. The paper is soft, thick and sturdy. The invites look and feel expensive but were actually affordable! I could not recommend papier enough and can’t wait to use them for many more invites, holiday cards, etc…”

Helpful Report

Posted 1 year ago

“Very quick, good quality and easy to upload Thank you”

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Posted 1 year ago

“I love the designs that Papier offers, particularly for the planners. The planner I purchased (the Daydreaming undated daily planner) is very functional and well-laid out. My only qualm is that when I customized the front cover, I chose to align my text to the right; however, in the actual product, the text is so close to the right that it's basically hanging off the cover. This isn't a huge deal , but unfortunately it makes the text look awkward because there is no space between the edge of the planner and the text. This seems as though it would be a simple fix in the future (ie. just make sure there is a larger margin between the side of the notebook and the text, particularly when aligned to the right).”

Helpful Report

Posted 1 year ago

“Quick service but photos in card didn’t come out as nicely as expected and for the price of the card”

Helpful Report

Posted 1 year ago

So sorry to hear that! Feel free to get in touch with us at support@papier.com with a photo of the item and we can of course look into this for you. Papier CS Team

Posted 1 year ago

“Lovely card, easy to customise and good quality card.”

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Posted 1 year ago

“Papier is perfection for paper loving people!”

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Posted 1 year ago

“The academic journal I ordered is wonderful, and I'm incredibly excited to use it for this school year!!”

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Posted 1 year ago

“I have been buying the journals that can be personalized, on the cover, with photographs and text. They are of very high quality in terms of color, texture, paper, and weight. They are beautiful gifts to give. The turnaround is very fast. Papier is my “go to.” I have been extremely pleased with every product I’ve bought from Papier.”

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Posted 1 year ago

“Excellent quality paper and lovely designs. Love the possibility to make the card personal by printing your own picture”

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Posted 1 year ago

“Absolutely love the undated planner! The paper quality is great and I can use ink pens and highlighters without an issue or worry about bleeding through. The cover is thick and the customization looks beautiful, the only thing is that fingerprints can be seen on the cover throughout the day. Otherwise it's a great purchase and with so many pages I'll be able to use it for a while.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,309 reviews