Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a gift and no gift card was inside the package and so the sender didn’t know it was from me. I’m sure the product is lovely but didn’t have the desired effect as a gift WITH a card”

Helpful Report

Posted 1 year ago

Sorry to hear this, Louise - I'll pass this feedback on! Papier CS Team

Posted 1 year ago

“The quality and appearance of the item I ordered was fantastic. Only disappointment was it arrived a day later than expected which meant the recipient got their birthday present late.”

Helpful Report

Posted 1 year ago

“Some of the pages fell out of the book when the gift was first opened. The quality of the glue/binding of the pages to the spine is very poor/weak. For the price of this book vs competitors, the quality is awful. I wouldn't use Papier for a photobook again. Family Album did a great book for half the price, which has still stayed together and looks great!”

Helpful Report

Posted 1 year ago

So sorry to hear this, Becky! Please do reach out to us at support@papier.com with photos of the item and we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“The paper quality, the print, the packaging, absolutely beautiful and stunning quality. Even the envelopes are gorgeous!”

Helpful Report

Posted 1 year ago

“I love my planner!!”

Helpful Report

Posted 1 year ago

“Amazing customer service.”

Helpful Report

Posted 1 year ago

“High price, high shipping, okay quality”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I will certainly pass this on. Please feel free to reach out to us at support@papier.com if you do have any issues with the product quality. Papier CS Team

Posted 1 year ago

“Gorgeous card! Fast delivery. Thank you!”

Helpful Report

Posted 1 year ago

“Very impressed in the past but the latest card had a very washed out imagine and the paper quality did not seem up to the standard of products received in the past. Overall a little disappointed.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Rich! Please feel free to reach out to us at support@papier.com with photos of the item and we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“good quality and very helpful with the chat assistant”

Helpful Report

Posted 1 year ago

“This is probably my 15th purchase and it is the most disappointing. The color of the cover is off and the customization print is also not as pleasing. I love these journals but I don’t like my last one.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Pam! Please feel free to reach out to us at support@papier.com with photos of the issue so we can look into. Papier CS Team

Posted 1 year ago

“The quality is reliable, and the designs gorgeous - though I'd love more monochrome designs, or silver embellishments, please! My orders are always exactly as I've designed them, and they are delivered promptly.”

Helpful Report

Posted 1 year ago

“A beautiful memento of my daughter's wedding”

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Posted 1 year ago

“Excellent quality, product options, service. Wonderful across the board.”

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Posted 1 year ago

“Good quality and value for price”

Helpful Report

Posted 1 year ago

“Hello I have been meaning to contact you as originally very happy, but I was looking through the book only for the second time and a page came out :( definitely not the quality I paid for. I looked around at nana different photo book stores and I came to Papier because I wanted a top quality book that would last a long time as this was a very special book for my dad who past away. I have now looked again and all the pages are coming loose.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Jacqui! If you'd like to reach out to us at support@papier.com with further photos of the damage, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“Love the style and customization I get to make for my academic calendar. I do recommend!!”

Helpful Report

Posted 1 year ago

“Although more expensive than a high street diary, the quality of the product is worth the extra cash. This is my second purchase and I am sure I will use Papier again; beautiful diaries, journals and other stationery. Personalisation is a nice extra too.”

Helpful Report

Posted 1 year ago

“I ordered a financial planner and wellness journal for myself, and a recipe book for my mother. We are both in love with the design and quality of Papier! I can’t wait to order personalized stationary! 😍”

Helpful Report

Posted 1 year ago

“the most beautiful, aesthetic planners”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews