Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend Papier products. Everything is well made and thoughtfully designed for day to day use!”

Helpful Report

Posted 1 year ago

“My diary came promptly all the way to Australia. It was beautifully packaged. Almost too nice to open. Almost.”

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Posted 1 year ago

“Delivery takes weeks with no update on order”

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Posted 1 year ago

Sorry to hear this, Heather! I can see Nicole has placed a replacement for the missing items. Please do reach back out to us at support@papier.com if you have any further issues! Papier CS Team

Posted 1 year ago

“Beautiful personalized diary! I love using it”

Helpful Report

Posted 1 year ago

“I am extremely disappointed with my recent planner I recieved after being a loyal user. As a college student, this is my one splurge every year and now I feel so taken advantage of and my faith in this brand is shattered. I decided to try the spiral bound and for $40, you would expect more than a cheap plastic cover. Normally, the quality is great. I get a new design + personalized every year and was excited to try the new spiral. I assumed (I guess stupidly) this new option would be the same quality as I was used to - dead wrong. It looks and feels so cheap, bends easily, and is super thin. I wish I could get my money back, but I had such good experiences before that I didn't even consider I would need to. I wish I could go back and choose the original binding, I'm just so sad.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Rebecca! We've reached out via email to arrange a solution. Papier CS Team

Posted 1 year ago

“Products are always beautiful and come within one week!”

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Posted 1 year ago

“Friendly and useful, lovely cards!”

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Posted 1 year ago

“Great service and an absolutely gorgeous journal.”

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Posted 1 year ago

“Beautiful agenda that looked exactly as I had pictured it. I have yet to use it because my classes haven't started yet, but I think it will be a staple for this academic year. Will probably purchase again next year too.”

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Posted 1 year ago

“I was completely impressed the professionalism and customer service of the Papier team. Excellent experience to order my wedding thank you cards. Special thank you to Steph when I ordered the wrong type of cards.”

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Posted 1 year ago

Thanks for your lovely feedback, Poppy! I'll certainly pass this on to Steph. Papier CS Team

Posted 1 year ago

“Love my planner! I use it every day and it helps keep me organized for monthly and weekly assignments. The colors are so cute too”

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Posted 1 year ago

“Great service , real quick responding when i had made and mistake and was quickly rectified with ease, product is real good quality and would definitely recommend … thank you Papier”

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Posted 1 year ago

“Easy to order personalise and quick delivery, great quality product”

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Posted 1 year ago

“The diary I bought was beautifully laid out with good quality paper. I choose the spiral version to keep open, flat, on my desk. The hard cover version would be better if you want to carry it around in a bag.”

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Posted 1 year ago

“Good customer service and lots of options and designs to choose from useful discounts available too but I'm not sure if there are any student discounts?”

Helpful Report

Posted 1 year ago

Thanks for your lovely feedback! We do offer a student discount with Student Beans, you can find out more here: https://www.papier.com/student-discount/ Papier CS Team

Posted 1 year ago

“I absolutely love Papier planners, but this one took especially long to be delivered and I was not able to have it by the start of school. It kept getting delayed and took forever to even be shipped out from Papier. That’s my only complaint though”

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Posted 1 year ago

“Vastly overpriced for a paper, ring bound planner. I was extremely disappointed with the quality. Photographs are misleading.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Rebecca! If you'd like to reach out to us at support@papier.com with photos of the item, we'll be happy to look into this for you. Papier CS Team

Posted 1 year ago

“So great for grad school!!”

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Posted 1 year ago

“This is my second order from Papier. I love the academic planners and was gifted a few pens. The quality is amazing and it keeps me organized. Thanks Papier”

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Posted 1 year ago

“Love love love the look and feel of this planner. The only thing I’d change, is that I would put the month over review by the weekly reviews rather than having the months together, then all the weeks for the year together. Otherwise, it’s perfect!”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews