Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.61

4.6 Rating 17,308 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,308 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Papier. They always have such a great range of cards, offer easy personalisation, and easy and on time delivery.”

Helpful Report

Posted 1 year ago

“I like the customized hard front cover and size of planner. I hate that the pages are a little thin. When I write with the paper mate flare pens or highlights it’s bleeds through to other side slightly. Black and blue ink would pop through too. I also do not like that the lines and wording came in a very light grey causing it to almost disappears once you start to write in the planner. I’ll have to hold off on the 2025 planner.”

Helpful Report

Posted 1 year ago

Sorry to hear about the disappointment with your order! Please do reach out to us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 1 year ago

“Easy website to use. Received quickly. The notebook came in a gift box. It was personalised and a quality product. Highly recommend. I will use again.”

Helpful Report

Posted 1 year ago

“I ordered an album photo from Papier. The quality of the printing and the album is amazing. Creating the album was super easy and the production/delivery was very fast. I would definitely recommend!”

Helpful Report

Posted 1 year ago

“Beautiful agendas that help you to stay organized but without a lot of visual disctraction. Great for students with ADHD. Excellent quality!”

Helpful Report

Posted 1 year ago

“Good website functionality and design tools but poor product quality.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Ellen! Please do reach out to us at support@papier.com with photos of the item and we'll be happy to resolve this for you. Papier CS Team

Posted 1 year ago

“Absolutely loved everything I ordered from here, the place cards and table seating plan were such good quality and they were absolutely beautiful! I will 100% use Papier for any future orders for my events.”

Helpful Report

Posted 1 year ago

“Nice service and wonderful patterns and high quality”

Helpful Report

Posted 1 year ago

“Beautiful books. Smaller tomes, and lighter script than I'd hope to have.”

Helpful Report

Posted 1 year ago

“My friend loves her travel journal and is so excited to use it!”

Helpful Report

Posted 1 year ago

“It is a very nice hard cover planner and very well put together and the personalization came just as it was created online. For me, however, I would prefer a flatter flexible cover planner that you can slide into a duffle bag briefcase. Just my preference.”

Helpful Report

Posted 1 year ago

“Print quality was great, shipping was very slow.”

Helpful Report

Posted 1 year ago

“I love their designs and how customizable everything is. This place is a one stop shop for your journal/diary/planner needs!”

Helpful Report

Posted 1 year ago

“I love the layout and design, but I was disappointed in the thickness of both the paper and the cover. I take my planner with me everywhere, and I don’t think it will last the year because it’s so flimsy.”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Brett! Sorry to hear about the disappointment with your planner. Please do feel free to get in touch with us at support@papier.com with photos of the issue so we can assist further. Papier CS Team

Posted 1 year ago

“Wonderful unusual! Great look and quality, impeccable for the amount!”

Helpful Report

Posted 1 year ago

“Quality very good. Excellent value”

Helpful Report

Posted 1 year ago

“Purchased a diary as it was advertised as having 100 GSM paper - I use a fountain pen and a better quality paper prevents feathering and bleed through. NO way is this paper 100 GSM. I think it's probably 60 to 80 at best. Ridiculous.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Mervyn! The paper used in our diaries should be 100gsm. Please do feel free to reach out to us at support@papier.com with photos of the issue so we can assist further. Papier CS Team

Posted 1 year ago

“Excellent site for choosing gifts and always beautifully presented and enjoyed by those gifted. Something different and stylish and good quality.”

Helpful Report

Posted 1 year ago

“Ordered a large photo album as a gift for my wife on our anniversary. The website was so easy to use, the templates were intuitive, the saved books made dipping in and out super easy and the quality of the photo album was amazing! Super, super happy. Perhaps saved for special occasions only as it was a little expensive, but you get what you pay for I suppose.”

Helpful Report

Posted 1 year ago

So glad to hear this, Ben - thanks for your lovely feedback! Papier CS Team

Posted 1 year ago

“This is my second year purchasing an academic planner from Papier! I love the selection of designs and personalization you can add to your planner. I love the improvements they have made to the academic planner layout. Papier is my current go to for a good and fun academic planner!”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,308 reviews