Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter LOVED her year planner! It’s beautiful”

Papier 5 star review on 22nd September 2024

Helpful Report

Posted 1 year ago

“Great customer service & very helpful with returns”

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Posted 1 year ago

“Great quality photo book and very user friendly website. One of the best ways to celebrate your favourite moments and collect them in a very stylish way.”

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Posted 1 year ago

“Excited to receive my order but have waited 3 weeks for it.”

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Posted 1 year ago

We're so sorry for the inconvenience here. This is a very unusual experience and of course not in line with our usual standards. Thank you for your patience and your feedback! Papier CS Team

Posted 1 year ago

“Incredible quality and so easy to design! I always create my photo books with Papier, and they never disappoint.”

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Posted 1 year ago

“Great efficient service simple to order and we liked that any previous designs are stored once you log on. All orders arrived in good time”

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Posted 1 year ago

“Beautiful product, and the customer service was outstanding! I’ll definitely be purchasing from them again!”

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Posted 1 year ago

“I have bought hardback notebooks and diaries in the past and really liked the quality. I bought a spiral notebook this time and the quality and attention to detail is just not the same. If i knew this is what i would receive i wouldn't have bought it”

Helpful Report

Posted 1 year ago

I'm so sorry to hear this! I can see Maya has now assisted with a replacement, but please do reach back out to us at support@papier.com if you need anything else. Papier CS Team

Posted 1 year ago

“I have ordered a new academic diary every year for about four years! They always deliver on time, and I love all the designs. :)”

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Posted 1 year ago

“Hi, the card was lovely but it was a piece of a5 card with photos on which had been folded in half. It was quite expensive for what the card was. The content was perfect and the delivery was quick”

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Posted 1 year ago

“AMAZING!!! My front cover of my planner was accidentally messed up and the Papier Team sent me a new one completely free! They were so kind and helpful! My new planner looks beautiful! I love this company!”

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Posted 1 year ago

We're so happy to hear this, Charlotte! Thanks for your wonderful feedback! Papier CS Team

Posted 1 year ago

“Cutest little card for my Granddaughter and Grandson, who were joining preschool as a Swan, aged four and a Cygnet, aged two. Card arrived on their first day at the school. Absolutely delighted with the card and the delivery time - perfect!”

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Posted 1 year ago

“Excellent products”

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Posted 1 year ago

“Fast delivery, excellent quality! Being able to customise the front was great. Packaging was a nice touch”

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Posted 1 year ago

“The inside of the diary is a nice format with plenty of space. It is a shame the front cover is not made of a more hard wearing material.”

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Posted 1 year ago

Hi Ashleigh, Thanks for your review, we're so sorry to hear that you're unhappy with your order received! We would definitely like to look into this further for you, if you could please send some images across of the order to support@papier.com? Best wishes and apologies again, Papier CS Team

Posted 1 year ago

“Amazing quality products. Everything is so cute. The customization is perfect.”

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Posted 1 year ago

“Beautiful academic diaries to help my children keep organised at school.”

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Posted 1 year ago

“Love this site for special presents for my daughter and myself. We both like nice stationary. Pricey, but very good quality . Nice that some items can be personalised.”

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Posted 1 year ago

“Amazing service and beautiful wedding stationary! We ordered our orders of the day, guest book, seating plan, place cards and table names from Papier. We ordered them abut 10 - 12 days before our wedding and they arrived about 4 days before. All of the items were perfect - they looked exactly as we wanted them to and the quality was great. I also think they were good value. I would definitely order from Papier again. Thank you!”

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Posted 1 year ago

“Beautiful academic diary”

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Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews