Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,462 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a clever idea, to send a card with a personalised photo. Easy to do online and prompt service with a great finished product.”

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Posted 5 years ago

“I loved my first order and have already used them think your products will make excellent presents for my many many friends who I can't see at the moment Thank you.”

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Posted 5 years ago

“Fabulous products. Well done!”

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Posted 5 years ago

“My Mom LOVED her note cards for Mother’s Day!!!”

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Posted 5 years ago

“Heavy weight of paper. Quick! Exactly what I ordered.”

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Posted 5 years ago

“Amazing gift, packaging was amazing and the quality of the items was superb”

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Posted 5 years ago

“Love your planners! Great for everyday use, goal tracking, and reflection.”

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Posted 5 years ago

“My sister absolutely loved her album and I’m so happy with my journal too. The photo albums are a perfect gift idea!”

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Posted 5 years ago

“verynice it came out wonderfully”

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Posted 5 years ago

“Ordered a photo book for pictures of our dog who sadly passed away. The book is great quality and looks exactly as ordered. Ordered it on a Saturday and it was delivered the following Friday, so less than a week turnaround. Will definitely use this site again.”

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Posted 5 years ago

“I’m super pleased with my new garden planner. The quality is amazing and I chose a fun cover. Love how much choice there is and the personalisation was an extra special gift to myself. It’s so nice I’m a bit afraid to scribble in it! But I shall!”

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Posted 5 years ago

“High quality card which looks and feels great. Thank you!”

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Posted 5 years ago

“High quality paper and print. And, I love the design. I will absolutely buy more in the future.”

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Posted 5 years ago

Can't wait to see you again Martha - thanks for taking the time to write a review! Alicia :)

Posted 5 years ago

“Loved the personalised notebooks - one for me and one as a present!”

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Posted 5 years ago

“FANTASTIC!!! I ordered wedding invitations and when they arrived they were amazing! Beautifully printed! However I foolishly made a silly mistake on mine, and only noticed when they arrived. I couldn’t bear my hawk eyed mother noticing it as she would not let me live it down, so I emailed asking for some advice. I was expecting a polite reply telling me nothing can be done to order again and pay. But instead I received an immediate response, telling me that they credited my account and I could order the cards again. All I had to pay was postage. The level of generosity was amazing, even though it was MY fault. Not only that I love the design, and the quality and most certainly will order again. 😊”

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Posted 5 years ago

Thank you so much for such a great review - so glad to hear you are so happy with our service :) Best wishes, Alicia

Posted 5 years ago

“The response time on questions was wonderful as well as the quality of the invites.”

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Posted 5 years ago

Thanks so much Eugenie! So glad you are so happy with your invites! Alicia :)

Posted 5 years ago

“We have had exceptional service from Papier. A problem with the delivery, not their fault, was immediately put right. The quality of their products is great - lovely designs and quality.”

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Posted 5 years ago

Thank you so much for your review! Looking forward to seeing you again soon! Best wishes, Alicia :)

Posted 5 years ago

“Lovely card set up, sent in excellent time, think it is worth shoppers noting that the card is a Matt finish so you don’t get that gloss effect that I was hoping for in a card, that being said they are thank you cards and fit for purpose so I will still be using them.”

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Posted 5 years ago

So sorry to hear you were not 100% happy with your order! We use a 324gsm Mohawk paper in a warm-white eggshell finish, rather than a brilliant white gloss paper. Apologies if this was not clear at the point of purchase! If you have any further queries, do contact us on support@papier.com Best wishes, Alicia :)

Posted 5 years ago

“Papier went to an exceptional level of service delivering my photo book in time and with such quality. Even the wrapping paper was gorgeous. I used the photo book as part of a proposal and two days later i then received a congratulations card from the team. This is a level of service that most companies have lost.”

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Posted 5 years ago

What a beautiful story - thanks so much Sean! That looks like the perfect proposal and we are so pleased to have been part of this special moment ! Looking forward to seeing you again soon! Alicia :)

Posted 5 years ago

“A beautifully packaged notebook. Really appreciated the custom printed cover. Would have rather received a thicker notebook and simpler wrapping. For the number of pages in the notebook it’s a touch on the pricey side.”

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Posted 5 years ago

Thanks for your review - I will be sure to pass on your feedback to our product development team for future consideration! Best wishes, Alicia

Posted 4 years ago

Papier is rated 4.6 based on 17,462 reviews