Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,462 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful!”

Helpful Report

Posted 5 years ago

“Too few pages in the notebook (soft cover) I thought the only difference between this and the hardcover was the cover. I did not see the page numbers in the product description. I am trying to imagine what anyone would use such a small notebook for (37 vs 97 pages).”

Helpful Report

Posted 5 years ago

Hi Elizabeth, our soft covers notebooks do have fewer pages, hence the lower price. Thank you for your feedback regarding making the page numbers more visible in our product description, we will certainly take it on board! Papier Customer Service

Posted 5 years ago

“My mum absolutely loved her gift for Mother's day. Papier was a great service and the photo album looked exactly like the preview. Would use Papier again for a photo album ❤️”

Helpful Report

Posted 5 years ago

“Great quality for a birthday present!”

Helpful Report

Posted 5 years ago

“First parcel went missing due to Royal Mail fault. I’ve contacted Papier and they’ve sent new one straight away. Great customer service and a beautifully finished card! Thank you”

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Posted 5 years ago

“The product was of the quality expected and arrived on time, if not a little early.”

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Posted 5 years ago

“A lovely journal with lots of useful sections, that you choose how to use. I love the personalised name feature on the front too.”

Helpful Report

Posted 5 years ago

“I was given a coupon code for a discount of one of Papier’s products and after making a mistake in the checkout process, they were kind enough to extend a refund for me along with the correcting my purchase. Looking forward to receiving my new journal from this company!”

Helpful Report

Posted 5 years ago

“Beautiful keepsake box received to keep precious memories of my mum. So impressed with the quality of the box delivered quickly and wonderfully packaged.”

Helpful Report

Posted 5 years ago

“Really great quality and arrived super fast! Was the perfect card for my anniversary!”

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Posted 5 years ago

“Super, different card. Arrived very quickly.”

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Posted 5 years ago

“I’ve gotten a diary and some baby shower invitations from Papier and they are just wonderful quality! Definitely a company I will be returning to for all my stationary needs”

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Posted 5 years ago

“Over an hour to process and select my prints and then payment wouldn't go through. Was hoping to return to saved items in my basket but they were gone....”

Helpful Report

Posted 5 years ago

Hi Jennifer, if you're logged into your account then your items should be in your saved designs if they're not in your basket. If you still can't find them do email us at support@papier.com and we'll be happy to help. Papier Customer Service

Posted 5 years ago

“This was given as a gift and the recipient was delighted with the quality and style”

Helpful Report

Posted 5 years ago

“I have become a firm fan over the past year since it was recommended to me. They always have a good range of designs and the process is super easy and quick. Highly recommended.”

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Posted 5 years ago

“Great quality, clear photos, my mum loved her gift!”

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Posted 5 years ago

“I’m giving this to all who have babies do the cannot down the funny things the day over the years. I had one fir my kids but it any personalized or anywhere near as cute!”

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Posted 5 years ago

“Papier is exceptional. Wedding invitations and recent photobook were of excellent quality, beautifully packaged and promptly delivered.”

Helpful Report

Posted 5 years ago

“such quick delivery and beautifully presented. Thank you your photo book is lovely and i will order more soon”

Helpful Report

Posted 5 years ago

“Gorgeous, thick paper. I was so impressed with my first order that I ordered 3 additional sets of the notecards. The wrong envelopes were sent initially, but customer service had the correct envelopes sent immediately, and was a pleasure to work with. I have recommended Papier to so many people!”

Helpful Report

Posted 5 years ago

Papier is rated 4.6 based on 17,462 reviews