Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,462 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice....”

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Posted 5 years ago

“I love the cards and have used them a lot in lockdown - I’d love there to be more selection on the gifts you can add to cards!”

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Posted 5 years ago

Thanks so much for your feedback! I will be sure to pass this on for consideration for you! Best wishes, Alicia

Posted 5 years ago

“Service was fab and quality excellent!!”

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Posted 5 years ago

Thanks so much for taking the time to write this great review Lorraine! Looking forward to seeing you again soon! Best wishes, Alicia

Posted 5 years ago

“Good quality and easy to use. Good customer service also.”

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Posted 5 years ago

Thank you for your lovely review! See you again soon! Best wishes, Alicia :)

Posted 5 years ago

“Excellent quality cards, finished beautifully and good paper!”

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Posted 5 years ago

“Ordered a personalised notebook and pen as a gift, both came in excellent condition, and were well received by birthday girl”

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Posted 5 years ago

So glad to hear your gift was so well received! Thank you so much for your great review, we hope to see you again soon! Best wishes, Alicia

Posted 5 years ago

“Really beautiful cards. Delivery arrived quickly and carefully packaged.”

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Posted 5 years ago

Thank you so much for your review, so glad to hear you are happy with your cards! Best wishes, Alicia

Posted 5 years ago

“Easy to use website. Great designs. Friendly and helpful customer service. Paper quality is amazing. Ordering the sample was easy and affordable. I only wish there were more designs to choose from. Can Papier partner with Paperlesspost.com for printed orders, or create more designs to choose from? I will recommend.”

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Posted 5 years ago

“Very easy to use Nice quality Quick delivery”

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Posted 5 years ago

“Elly is brilliant at providing support and made a stressful process a dream. Couldn't recommend her enough.”

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Posted 5 years ago

“Gorgeous products, excellent customer service!”

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Posted 5 years ago

Thank you for your lovely review Maxine! Best wishes, Alicia :)

Posted 5 years ago

“Great quality, sturdy shipping and fast delivery.”

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Posted 5 years ago

“I made a mistake in my personalising and the team at Papier were so friendly and accomodating to me. Especially as I’m in Australia and the time difference made communication difficult. Highly recommend, not just because of the exceptional customer service but because of the quality of the product too.”

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Posted 5 years ago

Thanks so much for your great feedback Bethany! Best wishes, Alicia

Posted 5 years ago

“Beautiful construction and color. Just what I need.”

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Posted 5 years ago

“I ordered the minimalist photobook for my wedding photos. The book came out brilliantly and it was lovely quality. Very happy with the final product! The book was delivered within 2 weeks which was pretty fast and on time! My only complaint was the frustration of making the book as it took so long to upload the photos and then the site kept crashing with the large influx of photos. It took me two days to put the book together and I was hoping it would only take a couple of hours. Otherwise very happy with the product and would definitely use their services again, will just lower my expectation of how long it should take to put a photobook together.”

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Posted 5 years ago

Thank you for your feedback Stephanie - I will pass this onto our website team for you! Really glad to hear you are so happy with your photo book! Best wishes, Alicia

Posted 5 years ago

“Great product just how I wanted it! Thank you!”

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Posted 5 years ago

“Excellent quality, really lovely invites. The addition of getting the envelopes printed looked so smart. Would recommend and use again.”

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Posted 5 years ago

Thank you very much for this lovely review Alexandra! Best wishes, Alicia

Posted 5 years ago

“Good quality products, great selection, easy to use website and efficient dispatch.”

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Posted 5 years ago

“Beautiful paper; great design choices and easy to personalize - even on phone! Fast delivery. All come together to make a lovely gift.”

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Posted 5 years ago

Thanks so much for your great review Dyanne! Alicia :)

Posted 5 years ago

“Beautiful quality photo book. Exactly what I hoped for and delivered just in time - I had left it late and only had the 3 business days required left but by paying for express delivery, it arrived on the day required. Will certainly use again.”

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Posted 5 years ago

Thank you for a great review! Best wishes, Alicia

Posted 5 years ago

Papier is rated 4.6 based on 17,462 reviews