Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful stationary! Quality card stock and lovely tasteful design. Thank you!”

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Posted 4 years ago

“Such beautiful products and quality. Love the notebooks!”

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Posted 4 years ago

“Lovely finished product very happy”

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Posted 4 years ago

“Brilliant card, much better than other online card manufacturer/retailers. Very happy with paper and print quality as well as a much better range of designs. Highly recommend.”

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Posted 4 years ago

Wow - thanks so much for your great review Kevin! So glad to hear you are happy with your order! All the best, Alicia

Posted 4 years ago

“I paid about USD$40 total for my planner and it came with duplicate weeks printed in at least four months. The paper is also quite thin, so you can see through the pages. I do appreciate the quick service, and the cover of the planner is beautiful. I have contacted customer service and will try to update this review when I hear from the company.”

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Posted 4 years ago

Hi there - so sorry for the disappointment caused here! We developed our 2021 diaries in this way due to consistent customer feedback on our 2020 diaries, asking for a clearer ‘month end’ setup in 2021 whereby months not finishing on a Sunday have the rest of the week on either side of the lists page, to allow for easier planning and simpler continuation month on month. Previously, our customers found that events in the second half of a week which fell over the end of the month were getting lost on later pages (after the list page), hence us making this change. The new setup gives you the option to plan your events and days either on the end of month week, or start of month week depending on your preference, and you can simply cross off whichever set you prefer not to use. Do let us know if you have any further queries via support@papier.com and we will be happy to assist :) Best wishes, Alicia

Posted 4 years ago

“Fantastic product quality”

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Posted 4 years ago

“I’d forgotten to save a previous order that I wished to purchase again. Customer services were super speedy in responding to my request, finding it for me and even added a link so that I could re order with ease. Excellent service!”

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Posted 4 years ago

“Very pleased with product and delivery”

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Posted 4 years ago

“Beautiful!”

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Posted 4 years ago

“Too few pages in the notebook (soft cover) I thought the only difference between this and the hardcover was the cover. I did not see the page numbers in the product description. I am trying to imagine what anyone would use such a small notebook for (37 vs 97 pages).”

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Posted 4 years ago

Hi Elizabeth, our soft covers notebooks do have fewer pages, hence the lower price. Thank you for your feedback regarding making the page numbers more visible in our product description, we will certainly take it on board! Papier Customer Service

Posted 4 years ago

“My mum absolutely loved her gift for Mother's day. Papier was a great service and the photo album looked exactly like the preview. Would use Papier again for a photo album ❤️”

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Posted 4 years ago

“Great quality for a birthday present!”

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Posted 4 years ago

“First parcel went missing due to Royal Mail fault. I’ve contacted Papier and they’ve sent new one straight away. Great customer service and a beautifully finished card! Thank you”

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Posted 4 years ago

“The product was of the quality expected and arrived on time, if not a little early.”

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Posted 4 years ago

“A lovely journal with lots of useful sections, that you choose how to use. I love the personalised name feature on the front too.”

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Posted 4 years ago

“I was given a coupon code for a discount of one of Papier’s products and after making a mistake in the checkout process, they were kind enough to extend a refund for me along with the correcting my purchase. Looking forward to receiving my new journal from this company!”

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Posted 4 years ago

“Beautiful keepsake box received to keep precious memories of my mum. So impressed with the quality of the box delivered quickly and wonderfully packaged.”

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Posted 4 years ago

“Really great quality and arrived super fast! Was the perfect card for my anniversary!”

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Posted 4 years ago

“Super, different card. Arrived very quickly.”

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Posted 4 years ago

“I’ve gotten a diary and some baby shower invitations from Papier and they are just wonderful quality! Definitely a company I will be returning to for all my stationary needs”

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Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews