Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,462 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, lovely package, made a perfect gift for my friend”

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Posted 5 years ago

“Easy to make and lovely to look at. Really pleased with it”

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Posted 5 years ago

“I bought a mid year planner for my daughter for her 21st - she absolutely loves it. Thank you”

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Posted 5 years ago

“Beautiful planners with gorgeous colors, great paper quality, and great color designs. Over-delivers, in a good way.”

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Posted 5 years ago

“Soo happy with my cards! And impressed with the quality thank you”

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Posted 5 years ago

“Very helpful, very good, very fast, very happy with my experience. Would recommend Papier very strongly.”

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Posted 5 years ago

“Ellen was amazing. Very quickly answered emails, Taught me how to read, applauded me for spelling “Observations” correctly. Just lovely. Let’s all come together and start a petition to get Ellen from Customer service a raise! Xoxo”

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Posted 5 years ago

“Beautiful”

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Posted 5 years ago

“I come across papier I have took next step in my life to want to become Healthier, focused on next goals Within myself to keep my Mind focussed on just positive outlook and I drew to papier once googled for journals. It just simply made Me happy so I bought a daily book where monitor my food intake ,sleep etc to another book to write my daily journals monitoring my mind . Due to a woman suffers with mental Health and anxiety issues and other lifelong illnesses . Single Mummy with 3 children to. I want to become best version of myself and people around me feel that to . Then I bought a frame Capture 3 pictures of my Family and kitten . Thank you papier for my purchases of these wonderful beautiful drawn books that captured my eye and my inner depth of me looking forward taking my next steps to a more purposeful life of looking after myself and always referring in books filled with love .”

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Posted 5 years ago

Thank you so much for such a thoughtful review! We are so glad to hear you are so happy with your order and your Daily Planner is helping you in your goals :) Looking forward to seeing you again soon! Alicia :)

Posted 5 years ago

“Lovely cards!”

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Posted 5 years ago

“Amazing quality”

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Posted 5 years ago

“Lovely journal, good amount of space for weekly planning.”

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Posted 5 years ago

Thank you for your review, so glad to hear you are happy with your Journal :) Best wishes, Alicia

Posted 5 years ago

“This product looked like I’d printed it at work. Poor quality, grainy photos (despite being high quality taken on a decent camera and not looking that way on the preview) and not a glossy finish. It also arrived bent because the “please do not bend” on the envelope is so small. Ended up getting a refund- have had plenty of bespoke cards from elsewhere (which were cheaper) and never had such a problem. DO NOT RECOMMEND!!”

Helpful Report

Posted 5 years ago

Hi there - I am so sorry to hear you were not 100% happy with your order from us, this is very unusual feedback! Please do get in touch with us on support@papier.com and we can assist you further with this! Best wishes, Alicia

Posted 5 years ago

“Love my diary every year.”

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Posted 5 years ago

Thanks so much Julie! Best wishes, Alicia :)

Posted 5 years ago

“My mid-year diary has arrived and it’s OK, but I wouldn’t say it’s worth the price. It’s quite a basic diary for the money and the paper is very thin, you can see through to the next page. The calendar, monthly goals and monthly diary pages are in three separate places in the diary, instead of being grouped together by month. This means that you really need 3 page marker ribbons to find your place but the diary only has one. The personalisation and design are nice and it arrived quickly.”

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Posted 5 years ago

Hi Katie - I am sorry to hear you are not 100% happy with your diary from us, this is very unusual to hear. If you can contact us on support@papier.com we can try to resolve this for you. Best wishes, Alicia

Posted 5 years ago

“A little disappointed this time......First picture has a piece of card floating around and I cannot remove it as the back is sealed firmly. Second picture out of focus which is not papiers fault but if you had contacted me to change it to a better photo? Alot of money plus extra 30euro for customs so won't be ordering again.”

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Posted 5 years ago

Hi Jennifer - I am so sorry to hear you had this trouble with your order. Please feel free to contact us on support@papier.com and we can look into this further for you! Best wishes, Alicia

Posted 5 years ago

“Loved my card!”

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Posted 5 years ago

“I gifted two of my close friends customised notebooks and both of them absolutely loved them. I ordered ones with soft covers and had their initials put on the front. Looked beaut! They make for such sweet gifts!”

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Posted 5 years ago

Thanks for such a lovely review Hannah! Hope to see you again soon! Alicia :)

Posted 5 years ago

“Excellent choice and speedy delivery.”

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Posted 5 years ago

Thanks so much for your review! Alicia :)

Posted 5 years ago

“I’ve just received my mid-year diary, it looks so beautiful, I love it! I like the option to customize my order, good quality of the product. My order has been dispatched really quickly. Thank you, guys!”

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Posted 5 years ago

So glad to hear you love your new diary, what a great review! Thanks Yvette! Alicia :)

Posted 5 years ago

Papier is rated 4.6 based on 17,462 reviews