Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The notebook came incredibly quickly which is amazing. The quality of the book and the pages, the photos and the book box are really great. Also the packaging was gorgeous and pristine. We both love the book and can’t wait to use it!”

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Posted 4 years ago

“I ordered a card and notepad for friends who just got engaged. It literally arrived the next day!”

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Posted 4 years ago

“The card I ordered was beautiful and arrived really quickly. I was very happy with the whole process.”

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Posted 4 years ago

“I love the bright blue floral cover design for the diary I’ve chosen & freshness of each page inside. Mrs Clifton”

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Posted 4 years ago

“Absolutely gorgeous and inspiring.”

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Posted 4 years ago

“Beautiful writing paper!”

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Posted 4 years ago

“Great experience with Papier, I made some mistakes on my orders so I contacted Papier and they got back to me immediately and made it very simple to amend and stress-free for my wedding prep! Thank you so mich Sian :)”

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Posted 4 years ago

“Paper has a think smooth feel, print on the book is even prettier in person”

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Posted 4 years ago

“I purchased two journals for a client who has memory issues to help her mental health and organising. The didnt come. Papier said they would reprint them. They didnt come.”

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Posted 4 years ago

Hi there, I am so sorry for the trouble caused here, this is very unusual indeed! Please do get back in touch with our CS team and we will be happy to assist you further in your query! Best wishes, Alicia

Posted 4 years ago

“I love their invites. We have used them for engagement , wedding and birthdays ! Great quality and great service .”

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Posted 4 years ago

“Love the book, love the quality and the print just wish there was a slightly more customizable version. Would love to forgo the goal review/ goal pages”

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Posted 4 years ago

Hi Alexa, thanks for your feedback! I will be sure to pass this on for consideration for you! Best wishes, Alicia

Posted 4 years ago

“Papier's notebooks are some of the most beautiful notebooks that I own. The exceptional quality, affordable prices, and customizing options are what set Papier apart from other stationery sellers. The hardcover notebooks are my favorite. They just feel so special and luxurious. You really feel motivated to write down something important in these books. And for that reason, they would make excellent gifts as well!”

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Posted 4 years ago

“The quality of the product is fantastic 😊 the speed of service and delivery was also fantastic 😊”

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Posted 4 years ago

“Beautiful gift for my friend’s 50th birthday. And...she was blown away. She absolutely loved it. Thank you Papier - I know what I’ll be getting my friends in future!”

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Posted 4 years ago

“Excellent quality and a lovely selection of designs. We’re really happy with our birth announcement cards, thank you!”

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Posted 4 years ago

“Good quality and fast delivery”

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Posted 4 years ago

“Excellent quality and beautiful design, finished off with personalisation 😍”

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Posted 4 years ago

“Exactly what we ordered, delightful design and delivered within a few days. Very satisfied”

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Posted 4 years ago

“Excellent customer service - a problem with delivery (online error) meant the parcel did not get to the right house in the road. Ellen at Papier was able to tell me which house had the delivery and offered to reprint the notecards if I couldn’t find it. Luckily i managed to retrieve it and get it to the rightful owners.”

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Posted 4 years ago

“My daughter just loved it!”

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Posted 4 years ago

So great to hear, thanks Lianne! Alicia :)

Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews