Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product”

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Posted 4 years ago

“Such great quality and cute designs! Love it!”

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Posted 4 years ago

“Papier products feel a little different to other online-order card sites out there. It's quick and easy for me to send post to family and friends in the UK from Australia and it's affordable, too.”

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Posted 4 years ago

“I really love my diary. It meets my needs perfectly and it's good quality.”

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Posted 4 years ago

“I like the quality of the note paper and the unusual design.”

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Posted 4 years ago

“Really easy to use website, great options for customising and fast delivery”

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Posted 4 years ago

“Beautiful and great quality! Love that it’s personalised as well!”

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Posted 4 years ago

“Lovely products and prompt delivery”

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Posted 4 years ago

“Sian was great! She was friendly and efficient, resolving me issue.”

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Posted 4 years ago

“Beautiful diary, beautifully packaged and quick delivery.”

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Posted 4 years ago

“Lovely product. Delighted!”

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Posted 4 years ago

“Fantastic quality card delivered promptly”

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Posted 4 years ago

“Beautiful notebook, great quality pictures, the perfect gift! Thank you x”

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Posted 4 years ago

“Love! Have been searching for a planner that has all the parts I need - schedule, hobbies, lists, habits. These are great!”

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Posted 4 years ago

“Delightful. The perfect gift,lovely designs and quality.Something to suit all tastes.”

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Posted 4 years ago

“I got a mid year planner and it’s is a really cute idea but I found it to be lacking overall. I love the size and shape and also the design on of the inside pages but that’s about it. It also came super quickly so that’s a plus. I purchased a book with gold foil and the foil is not done very well. The very Center foil which is the one you manly see has a big line through it where foil is missing. I know it’s not intentional because the other stars are mostly fine. There are a few other places where the foil is scratched. I knew that the calendars were all clustered at the beginning of the book but in videos I saw that the month lists view were throughout the book mixed in with the week pages. However in the book I received they are all clustered at the front AFTER all the calendars. This means that there are three separate sections in the book that go through the entire year each time. It’s really poor design in my opinion since I don’t want to have to go to three different places for each month. Papier could avoid this problem by clearly documenting on the webpage the exact order of the pages and layout. I also found once you open the book so it lays flat then the cover doesn’t actually close properly when it’s closed. So when it sits on your desk the cover hangs open on the air a bit. I really love the concept but it’s just not executed well sadly. Because of these reasons I don’t think I’ll be even using it which is a shame because I can’t return it. It’s fair because it’s been personalized with my name but the quality is a bummer.”

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Posted 4 years ago

“Amazing notebook. Paper is nice and thick”

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Posted 4 years ago

“The notebooks are of exceptional quality and so worth the price! The customer service is fantastic as well, there was a mistake in my order where one of my notebooks came with the wrong inside pages and I had a replacement free of charge the very next day! I will absolutely shop with Papier again!”

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Posted 4 years ago

“The packaging was so beautiful and elegant and the products were all of a very high quality. The order arrived within a few days. I had a query and the the customer service provided by Sian was excellent. Overall very impressed and will definitely place another order soon and recommend to friends and family”

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Posted 4 years ago

“I got one as a gift for my partner and I ended up getting myself as well!”

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Posted 4 years ago

Thanks so much for taking the item to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia

Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews