Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

Helpful Report

Posted 4 years ago

“I was looking to get a wedding photo printed and framed for a reasonable price, and this was the perfect answer. In addition, I made a mistake on the caption and staff quickly responded to my query, helpfully suggesting I cancel my order and credit my account so I could correct the problem. Delivery was prompt (but unfortunately delivered to the wrong house). The photo looks great on the wall. Many thanks!”

Helpful Report

Posted 4 years ago

“Great products and really helpful customer service, accidentally brought the wrong item for a gift and Steph was so helpful in helping me sort it out!”

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Posted 4 years ago

“My favourite notebooks. Won't buy anything else. The perfect present!”

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Posted 4 years ago

“Lovely cards!”

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Posted 4 years ago

“Lovely quality. Much nicer than other personalised card companies. Will definitely use in the future. Thank you x”

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Posted 4 years ago

“I bought a personalised notebook for my sister, my niece, and myself. The shipment was fast -- I had received the notebooks within three days, which was a pleasant surprise. The quality of the notebooks are top notch, with thick paper. Overall, I (plus my sister and niece) am happy with the products.”

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Posted 4 years ago

“I ordered a personalised ‘bullet journal’ style notebook. It arrived beautifully packaged and is gorgeous! I’ll definitely be ordering more in the future for friends and family birthdays etc.”

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Posted 4 years ago

Thanks for a great review! This is much appreciated! We hope you enjoy your bullet journal! Best wishes, Alicia :)

Posted 4 years ago

“The quality of the album is amazing! I made & purchased a wedding album for my husband for our anniversary as I loved the minimalist designs on Papier's website. I experienced a delay in shipping and as soon as I notified the company via email, I received a very prompt response. Very happy! Would definitely recommend.”

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Posted 4 years ago

“The customer service was amazing! They got back to my quickly and were so helpful! Gave me personalized instructions on how to fix my order! I highly recommend!”

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Posted 4 years ago

“This is my third purchase.l love the designs and quality of the Papier products.”

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Posted 4 years ago

“Great service. Easy to use!”

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Posted 4 years ago

“Quality product, helpful prompts, beautiful cover, quick delivery. I was reluctant to start journaling but I this one has become a habit.”

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Posted 4 years ago

“Really nice quality, lovely design and colours, got some nice compliments about them! Would have liked the info card to be double sided so we could have put more info on without purchasing a second card but overall really happy and would recommend them 😊”

Helpful Report

Posted 4 years ago

“As a first time user I found ordering straightforward and simple.”

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Posted 4 years ago

“Beautiful design, customised and very quick delivery!”

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Posted 4 years ago

“Great variety of gorgeous designs, high quality printing and papers, beautifully packaged and swift efficient service. Thank you!”

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Posted 4 years ago

“Beautifully made and presents itself well”

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Posted 4 years ago

“The invitations are great quality and the process was really simple. I will be proud to send them out.”

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Posted 4 years ago

“My order was supposed to arrive on Friday in time for Father’s Day today and it hasn’t. I should have just gone to a local printer and guaranteed that I have it today.”

Helpful Report

Posted 4 years ago

I am so sorry to hear this did not arrive within the ETA provided, this is most disappointing. Please do email us on support@papier.com and we can look into a resolution for you, no problem! Best wishes, Alicia

Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews