Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bespoke and brilliant service”

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Posted 4 years ago

“Used Papier for our wedding invites and order of service. Very happy with the user friendly website, choice of designs, quality or product and super quick delivery!”

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Posted 4 years ago

“The recipient of the journal was very pleased.”

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Posted 4 years ago

“I purchased the academic planner in August of 2021. The product arrived sooner than the estimated delivery. I was disappointed that the layout had all of the monthly spreads first and the weekly spreads after, instead of having the months in-between. I use fountain pens on a daily basis and was concerned the paper wouldn't work with the majority of the ink I use - which is what happened. I tested 20 inks and only 6 did not bleed through and/or feather. There was some ghosting with every ink tested. However, the planner is not advertised as "fountain pen friendly" and it certainly is not! My only other issue is that the 'top to-do' section is very, very narrow and it's hard to fit a task on the line. I wish the weekly mood was put next to the word 'SCHEDULE' so you could rate daily instead of weekly - that feels more useful to me. I like the monthly view in the bottom corner and how the current week is highlighted with a box around it. I also like the bottom portion that says 'Today's Notes'. The schedule section is probably more useful for someone who is un undergrad What I wanted: A fountain pen friendly academic planner for use with my graduate program and my full time job. PROS: Size, decent paper quality, started in August, customizable with my name, ribbon bookmark, weekly spread has room for daily misc. notes CONS: Not fountain pen friendly (tested 20 inks, about 6 did not feather or bleed, all inks ghosted), some level of ghosting with all pens (even just gel pens), monthly spread is all at the beginning instead of between the weeks as the year progresses Overall, I'm glad I made the purchased because I've wanted to try a Papier planner for a long time. However, I likely would not purchase another planner.”

Helpful Report

Posted 4 years ago

Thanks for your feedback! After receiving lots of customer feedback regarding our 2021 diary layout, we decided to revert back to our original format, with the monthly goals pages grouped before the 52 weeks of the year, to avoid confusion caused by duplicate pages. I am sorry to hear this has not been best for your needs on this occasion. Thanks so much for your feedback, I will be sure to pass this onto our product development team for you. Best wishes, Alicia

Posted 4 years ago

“Great quality product and great platform user experience!”

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Posted 4 years ago

“Beautiful paper products ! Quick shipment and lovely packaging.”

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Posted 4 years ago

“Beautiful & practical”

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Posted 4 years ago

“Very pleased with my card and quick delivery too!”

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Posted 4 years ago

“I ordered a photo book and it’s great! I loved that you can choose the layout of each page and add your own text. Good quality finish too!”

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Posted 4 years ago

“I mistakenly ordered the wrong type of diary and after emailing the support team, Ellen was an incredible help! She helped me to sort the issue quickly and easily and I look forward to receiving my new diary.”

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Posted 4 years ago

“Really lovely paper. Easy to bespoke and bought joy to the recipient - thank you!”

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Posted 4 years ago

“Love the cat print! Beautiful”

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Posted 4 years ago

“Great quality greetings card”

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Posted 4 years ago

“Love the selection of products. Very fast delivery as well.”

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Posted 4 years ago

“The Diary was purchased for our 23yr old granddaughter, she is a primary school teacher. She loved her present. ❤”

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Posted 4 years ago

“Great service - beautiful products. Made the absolute perfect gift 💝”

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Posted 4 years ago

“I loved the ability to personalise the front cover and the detail within the diary. I look forward to using it in September.”

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Posted 4 years ago

“I love my planner, it’s keeping me on track with all that I need to do and it’s so pretty!”

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Posted 4 years ago

“Beautiful, beautiful quality. So happy I went for a higher price point, you get what you pay for. My forever albums are just stunning.”

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Posted 4 years ago

“I love my personalized mid year planner. Perfect for my style of organization. Layout is wonderful.”

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Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews