Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the designs, sizes, & option to personalize. I got the planner, & was prepared for it to take a while to get to me, which it did. What I really don't love about it is the fact that the pages for the end/beginning of the month repeat. So, if you're looking at the last days of August/September, you'll see the spread from August 30, a Monday, through September 5th, a Sunday. The next page is the notes page for Sept., & the one facing that is the goals, to-do, wish list, etc. And then I turn the page, & I have the layout for August/Sept once again. It's a pretty careless oversight & you would not think it's as annoying as it is, but for stationary fanatics, it's like an itch you can't scratch. It happens for every month that doesn't end on a Sunday so this year, it's happened nine times. So, that's 18 extra pages that are useless. I likely won't get another planner here if that's standard.”

Helpful Report

Posted 4 years ago

Hi Madeline - thanks for your review! I’m so sorry to hear you don’t like the setup of the diary! We developed our 2021 diaries in this way due to consistent customer feedback on our 2020 diaries, asking for a clearer ‘month end’ setup in 2021 whereby months not finishing on a Sunday have the rest of the week on either side of the lists page, to allow for easier planning and simpler continuation month on month. Previously, our customers found that events in the second half of a week which fell over the end of the month were getting lost on later pages (after the list page), hence us making this change. The new setup gives you the option to plan your events and days either on the end of month week, or start of month week depending on your preference, and you can simply cross off whichever set you prefer not to use. If you feel unable to use the diary received, please do contact us on support@papier.com and we can assist you further :) Best wishes, Alicia

Posted 4 years ago

“The academic diary is amazing and I really love it and the quality of the product. The shipping however took a while, I had very few updates and there was no tracking.”

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Posted 4 years ago

“Very fast service and a beautiful anniversary card.”

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Posted 4 years ago

“The Wellness Journal is a very nice, comprehensive journal. I am pretty new to journaling and consider myself a light journaler so this is perfect.”

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Posted 4 years ago

“Quality. Fast delivery. Nice product.”

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Posted 4 years ago

“I love these planners! They’re high quality and beautiful. This is my second planner from Papier & I’ll definitely order again.”

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Posted 4 years ago

“Amazing quality and was delivered before expected date! Would recommend!”

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Posted 4 years ago

“Beautiful product, the quality of the photos are amazing, 10/10 would recommend!”

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Posted 4 years ago

“Quick delivery of personalised card. Beautiful quality photograph. Thrilled.”

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Posted 4 years ago

“Excellent quality, easy to design, speedy delivery, fabulous packaging. What's not to love!?”

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Posted 4 years ago

“I just received my mid-year planner and it is absolutely beautiful. Such lovely workmanship and quality paper. I can't wait to start using it.”

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Posted 4 years ago

“We ordered a wedding album book and it arrived dented, the images were really grainy and badly spaced on the page. We'd been so excited to receive our wedding album and are absolutely gutted!”

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Posted 4 years ago

Hi, we're sorry to hear that! Please drop an email to support@papier.com with your order number and we'll be happy to replace the album for you. Papier Customer Support

Posted 4 years ago

“The personalisation was easy to do, also the tracking and delivery was fast”

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Posted 4 years ago

“Love my new mid year calendar. Just the right size.”

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Posted 4 years ago

“Created a look book for my daughter’s birthday using her college assignments photos. Just about to start another for this year. Fantastic !”

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Posted 4 years ago

“Really happy with the personalised place names ordered. They looked perfect and on good quality card. Arrived quickly and well packed. Overall 5 stars.”

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Posted 4 years ago

“Ordered wedding invitations. Excellent quality and look beautiful. Highly recommend.”

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Posted 4 years ago

“Beautiful presentation, a real treat to receive in the mail!”

Papier 5 star review on 31st August 2021

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Posted 4 years ago

“When I received my agenda the front design and label was printed in the back of the book upside down, while the front of the agenda had the Papier logo. I checked to see if I had made any errors in editing the design but I hadn't the agenda front and back cover were printed incorrectly.”

Helpful Report

Posted 4 years ago

Hi Isabel, we're really sorry to hear about that error! Please send us an email to support@papier.com including your order number and we'll issue a replacement for you speedily. Papier Customer Support

Posted 4 years ago

“The book can with only 4 photos in it even though I uploaded 30.”

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Posted 4 years ago

Hi Kim, We're really sorry to hear there was an error here, please get in touch with us at support@papier.com so we can resolve it for you. Papier Customer Support

Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews