Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Book a present for my daughter who loves it.”

Helpful Report

Posted 4 years ago

“Lovely planner. I have organized this review using (+,*,-) = (good, fair, needs improvement) bullets. + Nice design, I chose Earth Mother 2022 planner. Bright color and unique to the other planners I have seen. + Good quality. Cover is solid, binding is strong. Pages are smooth but absorb ink well. Slight transparency but no bleed through (my preferred pen is Paper Mate Ink Joy gel), see photo for reference. + No frills. Simple design is easy on the eyes. * Does not lay flat, but it is new and may lay better with use. * Organized by monthly calendars, monthly notes, weekly calendars, important dates, contacts, note pages lined, note pages dots, note pages blank, note pages grid. My personal preference would be that the monthly and weekly calendars be grouped together. - There are no note pages between months, so I will be scribbling in the margins. If nothing else the company should add note pages between months to 1) distinguish the months 2) allow more room for creativity This is my first year using Papier. I used Beautific last year and Happy Planner the year before that. If this company adds note pages between the months I would use them again next year.”

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Posted 4 years ago

“Great thoughtful gift for someone who has everything. Good quality and fast delivery.”

Helpful Report

Posted 4 years ago

“The delivery was fast then the expected date. However I feel like it’s a bit disorganized for what I am used to. It has all the months then to do lists for each month and finally the weekly pages. I wish that they had the month individually, then a to do list and finally the weekly pages before moving on to the next month”

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Posted 4 years ago

“Lovely clear pictures but frame a bit flimsy for the price. Papier products are nice but expensive.”

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Posted 4 years ago

“Customer service was excellent. Had an issue with my product upon delivery that was sorted by customer service without any difficulty. Great job, thanks very much guys :))”

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Posted 4 years ago

“Beautiful quality products and quick response time from an amazing customer service team!”

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Posted 4 years ago

“Unfortunately a notebook that I ordered was no longer available but lovely Monique from customer service helped me to choose something very similar. Good quality products, will make amazing Christmas gifts.”

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Posted 4 years ago

“I've bought a series of personalised cards as stocking-fillers. Lovely quality. Just a shame they're just wrapped in tissue paper not a pretty envelope. They're expensive enough without paying more for gift boxes.”

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Posted 4 years ago

“Superb quality photobooks. Thank you.”

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Posted 4 years ago

“The recipient was very pleased with his card especially the personalisation.”

Helpful Report

Posted 4 years ago

“We ordered a green for the inside of the envelope but we got a message that the colour wasn’t available and before we could decide if we wanted another colour, they moved forward using plain white. Package arrived much earlier then expected so wondered if paying the extra for delivery early was even necessary. And then four of the holiday postcards were damaged in the corner - the sloppy packaging of the cards did surprise me and made sense there were a few banged up but if we wanted new ones, we had to take pictures and send back so still have to do that. But we love the postcards and the quality of the cards are awonderful.”

Helpful Report

Posted 4 years ago

I am so sorry for the trouble here, this is not how we want our orders to be received by our customers! If you can contact us on support@papier.com with images of the damage and we can get these reprinted for you! Best wishes, Alicia CS Team

Posted 4 years ago

“Fast delivery, beautiful quality for a custom made order. So many beautiful designs to choose from.”

Helpful Report

Posted 4 years ago

We really appreciate it your review, thanks Lily! Looking forward to seeing you again soon! Best wishes, Alicia CS Team

Posted 4 years ago

“Disappointed that the lining was not available. Otherwise quality and design were very nice.”

Helpful Report

Posted 4 years ago

“Loved the diary. Added the personnel touch with photos. Hoping my daughter in law will be delighted . Came on time”

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Posted 4 years ago

“Quite nervous at first, but I’m really glad I ordered from Papier. Its simple, but so precious and worth the money.”

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Posted 4 years ago

“Excellent good quality products. Recommended.”

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Posted 4 years ago

Thanks so much Oliver! All the best, Alicia :)

Posted 4 years ago

“Ordered a beautiful diary, only criticism is that it is too tightly bound and therefore difficult to keep it open when writing in it.”

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Posted 4 years ago

“Lovely stylish designs. Although I didn’t find the online personalised website easy so not sure if I will use that option going forward.”

Helpful Report

Posted 4 years ago

“It’s a super cute agenda that I was able to customize. Shipping was pretty fast for international. There are a lot of pages for overview planning, like planning the month, something I don’t personally do. But very organized and fun to work with”

Helpful Report

Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews