Parcelforce Reviews

1.2 Rating 2,797 Reviews
4 %
of reviewers recommend Parcelforce

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Parcelforce 1 star review on 13th April 2024
Gavin
Parcelforce 1 star review on 13th April 2024
Gavin
Parcelforce 1 star review on 13th April 2024
Gavin
Parcelforce 1 star review on 5th April 2024
Mr Mark Metcalfe
Parcelforce 1 star review on 25th January 2024
Molesy
Parcelforce 1 star review on 22nd December 2023
Parcelforces Emeny
Parcelforce 1 star review on 7th November 2023
Valerie
134
Anonymous
Anonymous  // 01/01/2019
MY PARCEL WAS COLLECTED THE SAME DAY IT WAS ORDERED AND DELIVERED THE FOLLOWING MORNING. THE TRACKING WAS UP TO DATE AND ACCURATE. I WAS GIVEN A ONE HOUR DELIVERY SLOT WHICH WAS ACCOMPLISHED. I HAD PREVIOUSLY USED HERMES WHO WERE WORSE THAN USELESS AND DID NOT COLLECT THE PACKAGE AT ALL RESULTING IN A DELAY OF NEARLY 3 WEEKS. I WOULD DEFINITELY RECOMMEND PARCEL FORCE. MARIANNE MONTAGUE
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Posted 5 years ago
After reading the reviews I was really worried about my parcel arriving safely to it's attended destination, I am pleased to say the service was excellent and cannot parcel force, so I conclude that yes we are all good and quick to blame when things go wrong ( me to) but I think it's also important to sing praise when things have gone well.So I am pleased to say that today I am one happy customer thank you parcel force.
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Posted 5 years ago
Brilliant service ,had parcel force to pick some some items from my sons accommodation in Cornwall before he goes traveling again ,we organised this transaction on a thurs evening the items were collected fri dinner time and then delivered to us in West Yorkshire on Tuesday afternoon ,brilliant service would defiantly use these guys again 😀 .
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Posted 5 years ago
Always on time, always professional and having to cope with deliveries in the hot weather is no mean feat! Keep up the good work!
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Posted 5 years ago
I purchased something off eBay from the UK and seller sent via Parcelforce. Item arrived super fast from the UK to Canada. Seller told me 3-4 business days however it was shipped last Friday and I received and signed for it today (Monday). Technically 1 business day for international shipping! Amazing and very happy with delivery.
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Posted 5 years ago
On time no issues or problems with delivery at all
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Posted 5 years ago
Had a parcel being delivered today and couldnt b in. Telephoned local branch waterwells glos. So helpful and obliging and made sure i was updated on where parcel was cant thank.them enough at local.office and driver thank u
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Posted 5 years ago
good service and very helpful staff. great to get delivery information
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Posted 5 years ago
Bought an item from am eBay customer, it was collected on time,and delivered the next day before 9am, the driver was smart and his vehicle was spotless,,he is a credit to his company..first impressions last..great company, great service and when Parcelforce is eventually divorced from Royal Mail, it will have no problem swimming with the bigger fish..well done
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Posted 6 years ago
Excellent service highly recommend
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Posted 6 years ago
Superb ! The tracking system is brilliant ..I was able to track Matt on his way to us here in Mullion Cornwall and bang on time . Very reliable , polite and helpful member of your team . Excellent ! Six stars !
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Posted 6 years ago
Not had any problems so far with parcelforce, our local postie in Cardiff City Centre is always ever so accomodating! Even went into our flat building to leave our package by our door when he could easily have just left it in the reception.
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Posted 6 years ago
Overseas parcel had my incorrect postcode ( wrongly written by sender) was resolved yesterday by Parcelforce without any intervention from myself. When I rang customer service this morning about ETA, a very helpful lady took my telephone number; she said she will speak to the driver and then come back to me. She shortly rang back to advise me that the driver will be with me in about 20 minutes time which actually happened.Faultless service from Parcelforce together with great customer service.
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Posted 6 years ago
Extremely happy and fully satisfied with Parcelforce; the very best experience I've had with any delivery service. I went to the Post office to send a 20kg parcel through Royalmail (from Wolverhampton to Essex), but the post office staff inadvertently processed it through Parcelforce. This got me really nervous, going by the really horrible reviews I had read abou Parcelforce. My parcel was due for delivery within 48 hours, and going by the reviews I had read, it could take somewhere between 5 days and 'forever'. However, I was pleasantly surprised when it was delivered within the 48hr time frame. Moreover, I was able to track it up till the moment it was delivered. Thank you so very much to Parcelforce.
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Posted 6 years ago
My item was sent on Monday got it Tuesday top marks
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Posted 6 years ago
spotless service
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Posted 6 years ago
i can only comment on my own experience with Parcelforce and i have never had a problem with them i live in a tricky location and most companys never find me yet Parcelforce find me everytime i always try and use Parcelforce if i get the choice thanks again
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Posted 6 years ago
They went out of their way to get a delivery to me at a specific time when I missed 2 attempts due to personal circumstances. Quick,efficient and helpful communication .Delivery arrived promptly as promised.
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Posted 6 years ago
Excellent service.I am using them a lot and never had a problem with parcels.
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Posted 6 years ago
Excellent service. Was kept updated anytime there was a change with my order and given a window time when it would be delivered and it was delivered within the time stated. Driver who delivered was extremely pleasant and cheerful. Many thanks
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Posted 6 years ago
Parcelforce is rated 1.2 based on 2,797 reviews