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Pavers Shoe Shop Reviews

3.6 Rating 196 Reviews

63 %

of reviewers recommend Pavers Shoe Shop

Company Reviews

3.6

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Read Pavers Shoe Shop Reviews

About Pavers Shoe Shop:

Pavers Shoes is one of the UK’s leading comfort footwear specialists and is now an established multi-channel retailer.
As well as having over 100 outlets throughout the UK and Eire, we have invested heavily in catalogues and the internet in order to better serve their customers.

Visit Website

Phone:

0844 844 0809

Email:

helpdesk@pavers.co.uk

Location:

Catherine House Northminster Business Park Northfield Lane Upper Poppleton
York
YO26 6QU

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Pavers Shoe Shop 1 star review on 22nd October 2022

Pavers Shoe Shop 1 star review on 22nd October 2022

Pavers Shoe Shop 5 star review on 30th September 2022

Pavers Shoe Shop 5 star review on 1st September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gill assistant was most helpful in helping a 80 yr old buy a pair of trainers Thank you Gillx”

Posted 1 year ago

“Your LDerry store clerk Thurs Jan 26 2023 was simply amazing. Having difficult feet to fit I've never had so much help and friendliness while getting shoes. I'm sorry I didn't get her name but I sure hope she's realises how great she is. And is recognised as a very valuable member of staff. I'll be back 💯 percent!”

Posted 1 year ago

“Ordered black short wellington boots for myself and little red boots for my wife. We are both delighted with our individual purchases. Highly recommend Pavers. Prices and delivery also excellent.”

Posted 1 year ago

“Really pleased after visiting Pavers in Maidstone today (28.12.22) and having an easy experience in exchanging two pairs of trainers. The Manageress and her assistant couldn't have been more helpful”

Posted 1 year ago

“Visited the Pavers Store in the Mansfield Designer Outlet Retail Park. Asked about Orthotic insoles. Was told they stocked them but were out of stock in my size. Ordered a pair in store to be delivered to my home address. Paid for them in store. Received an email to say they were out of stock and would be sent ASAP. Have received two further emails, each one putting the delivery further back. I need the insoles for a painful foot condition and have had to order from elsewhere. Reading the other reviews I'm not hopeful of getting a refund. Very poor service.”

Posted 1 year ago

“Just harvest credit card information then cancel the order to say they are not in stock, they are still available on the website over 15 hours later to buy but not in stock ? So why continue to collect people's payment details when you could just update your website to say out of stock ?”

Posted 1 year ago

“Extremely Bad customer service!! I bought 4 pairs only 3 turned up , they cancel the other pair , but when I call there was 200 in stock , they sent out another which never came . I complained which they send another pair after 14 called a large amount of emails . U sent two pairs back only to find that haven’t gone be me a full refund.. No idea Why and customer service doesn’t know the answer either, that’s what we got told today on the phone Horrendous experience!! Still waiting a reply for manager at r CEO Stuart paver”

Posted 1 year ago

“Visited Pavers at Linwood, Scotland this afternoon looking for everyday boots suitable for driving. Was helped by nice assistant I think was called Marion. Nothing any bother for her and I left with a pair of boots that I am very pleased with. So nice to go to a real shop and deal with real people.”

Posted 1 year ago

“I recently bought 2 similar pairs of Paver shoes. But both have failed in the same way. Beneath the orthopaedic insole is a series of cut outs that presumably help the shoe to flex when walking but there is the problem. A replacement insole is needed which again fails due to the cut outs. Also cracks have appeared in the rubber sole so they cannot be worn in wet weather. I do not recommend this style of shoe from Pavers. Unfortunately the photos don't show the cut outs inside the shoe towards the toes.”

Pavers Shoe Shop 1 star review on 22nd October 2022

Pavers Shoe Shop 1 star review on 22nd October 2022

Posted 1 year ago

“Pavers in Dobbies near Royston has very friendly and helpful staff. Even though I need a wide fit I can rely on Pavers to find just what I need, and at very competitive prices. Today I found 3 pairs for under £64 - Very happy with that!!”

Pavers Shoe Shop 5 star review on 30th September 2022

Posted 1 year ago

“If I have bad service, I normally complain, but, I also praise when praise is due. I went to the Chirk/wrexham store looking for a pair of winter boots. I was served by a young lady called Zoe. She was extremely friendly and went out of her way to help me and my husband, who had a dizzy spell. She was so kind to him. So good to have a welcoming smile as we walked into the shop.”

Posted 1 year ago

“Managed to buy 3 pairs of lovely shoes today, 2 for work and 1 for a wedding. Super comfortable, smart and lovely looking. Prices were amazing at Ena Mill and got Blue Light discount too! I usually struggle to find good shoes as have wide feet and arch problems but know that Pavers shoes always deliver. No-one else does such high quality footwear that are super comfortable. Staff very attentive. I always prefer to try shoes on before I buy. Love that they provide small foot coverings to wear when trying the shoes on.”

Posted 1 year ago

“I visit the shop in Ilford purchase 2 pair of sandals delightful staff and will be back again .Staff very helpful and so much choice.Thank you”

Posted 1 year ago

“It was a pleasure to go to Pavers at Percy Thrower Garden Centre at Shrewsbury on the 30/08/22 I bought some shoes to go to a wedding and they were just what I was looking for but just slightly tight across the top of my foot so the very helpful assistant showed me some Pavers spray with two little stretchers to use to stretch my shoes, it worked perfectly so I am happy and comfortable ready for the wedding. Thank you so much, kind regards Mrs. Gillian Beach”

Pavers Shoe Shop 5 star review on 1st September 2022

Posted 1 year ago

“I placed my order on the website and paid for it. 3 days later I messaged Pavers to ask about delivery only to be told the goods were not in stock and I would have to wait 10/12working days for delivery.When I placed my order the goods were showing in stock.Surely if the goods were not in stock my money should not have been taken. Very poor customer service and in addition to this confusing email replies. Very disappointing service.”

Posted 1 year ago

“Bought shoes and bags from outlet at Dobbies garden centre. Service was good staff were friendly but then got charged 75p for bag I was told was free. only noticed when I got home.”

Posted 1 year ago

“Sharon at Cleethorpes branch was absolutely amazing today when I was trying to find a suitable pair of shoes for my mum. She was attentive, kind, knowledgable and went way beyond what the service I expected. A real credit to the company”

Posted 1 year ago

“Excellent range of comfortable, smart and attractive shoes. Service was also excellent. 2 very pleasant and helpful assistants. I will certainly go to Pavets again particularly the Shrewsbury branch in Percy Throwers Garden Centrei”

Posted 1 year ago

“Visited the Trentham store today where I purchased a pair of Sandles. The staff where very friendly the only draw back was the 10 minute wait to pay, because the store has only one till. This seems very strange for a busy store. How many customers give up and decide not to purchase.”

Posted 1 year ago

“Helpful staff and a good selection of shoes in store. A good experience !”

Posted 1 year ago

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Pavers Shoe Shop is rated 3.6 based on 196 reviews