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Pavers Shoe Shop Reviews

3.6 Rating 196 Reviews

63 %

of reviewers recommend Pavers Shoe Shop

Company Reviews

3.6

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Read Pavers Shoe Shop Reviews

About Pavers Shoe Shop:

Pavers Shoes is one of the UK’s leading comfort footwear specialists and is now an established multi-channel retailer.
As well as having over 100 outlets throughout the UK and Eire, we have invested heavily in catalogues and the internet in order to better serve their customers.

Visit Website

Phone:

0844 844 0809

Email:

helpdesk@pavers.co.uk

Location:

Catherine House Northminster Business Park Northfield Lane Upper Poppleton
York
YO26 6QU

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Pavers Shoe Shop 1 star review on 22nd October 2022

Pavers Shoe Shop 1 star review on 22nd October 2022

Pavers Shoe Shop 5 star review on 30th September 2022

Pavers Shoe Shop 5 star review on 1st September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two pairs of shoes online on 1st March ,one pair dispatched very quickly but no sign of the other pair contacted Pavers only to be informed they would be dispatched on the 24 th March ! Why not inform the customers at point of sale ? This is taking money under false pretences.”

Posted 2 years ago

“Visited shop in Hereford garden centre,great service, lovely and helpful will definitely be going back love the shoes fit was great . Thank you .”

Posted 2 years ago

“I went to St Enoch Centre pavers to return a faulty pair of shoes and was served by a very helpfull young lady viv. She was the most helpfull person what a credit to have her working for your company.”

Posted 2 years ago

“Had to return shoes that were uncomfortable. Because I did not tick additional 99p returns offer when I purchased the shoes, not only was my postage not refunded, but an additional £2.50 was also deducted, because their customer services department deemed that not to be a reasonable reason for return!! Never purchase from Pavers again and would not recommend EVER!”

Posted 2 years ago

“Went to the bench in Torquay, Devon, the two members of staff were really cheerful, polite and helpful , no hassling. I felt comfortable to browse, it was an awful dull rainy day and these two lifted me no end! Thank you !”

Posted 2 years ago

“I love pavers shoes as I require wide fit. The shop at Dobbies Stapleton is lovely to visit and the staff are great. I have also shopped on line great service.”

Posted 2 years ago

“I went to Pavers at Gardenland, Shipley. They have a great selection of footware, care products and bags. The assistant was very helpful. Great products and staff, would definitely go there again.”

Posted 2 years ago

“We went to pavers at the hollybush garden centre and we were served by sally anne who was brilliant”

Posted 2 years ago

“Received a pair of boots as a Christmas.present but needed a larger size. Have been in a covid positive household since the 23rd December so wanted to know how log I have to take them back to the store to change for a other size only to be told that Pavers will not exchange these. What disgusting customer services. Do not recommend at all. Now have a lovely pair of boots that I cannot wear and cannot exchange. Well done Paver.”

Posted 2 years ago

“Great selection, good prices, friendly helpful staff.”

Posted 2 years ago

“Very helpfully and courteous helped me find what I was looking for,excellent selection,in all sizes”

Posted 2 years ago

“Poor customer service. I ordered a pair of boots to receive an email notification less than an hour later telling me I was receiving a refund. I received no information as to why I was getting a refund. I had to enquire - and then was told (via automated email) due to high demand they couldn't fulfill my order. I would avoid disappointment and not bothering ordering - that was my first purchase attempt and won't try again.”

Posted 2 years ago

“Further to my previous review 18th November. Still no sign of shoes which were ordered 21st October, (now 4th December). If the company were to contact us to explain the situation it wouldn't be so bad. We have noticed that online shoppers are leaving mostly poor reviews, so would advise shopping in-store, and forget their online site.”

Posted 2 years ago

“Having trouble getting my refund.”

Posted 2 years ago

“This is the second time I have paid for next day delivery but have not received goods on specified time. Pavers should not charge for this service if they cannot guarantee next day delivery.”

Posted 2 years ago

“Visited the Cleethorpes store and found a good range of men’s shoes, very helpful and friendly staff, found some very smart best shoes for a very reasonable price, would recommend anyone to go for a look round before trying anywhere else.”

Posted 2 years ago

“Visited the Cleethorpes store and found a good range of men’s shoes, very helpful and friendly staff, found some very smart best shoes for a very reasonable price, would recommend anyone to go for a look round before trying anywhere else.”

Posted 2 years ago

“Ordered shoes 21st October, (now 18th November) Paid standard delivery £2.99 advertised as 3-5 days delivery, then told please allow additional 7 days for the item to be delivered. Contacted Pavers twice and told should be dispatched within 24 hours. Phoned Pavers again today, to be told shoes probably not in country yet, and that they expected them in 15th December. Why have i been charged £2.99 delivery for this so called service. NOT HAPPY.”

Posted 2 years ago

“Very friendly helpful staff at West Bromwich branch. There is always a staff member available to assist customers. Never shop anywhere else for mine or huband's shoes, who usually manages to can a bargain.”

Posted 2 years ago

“A big thankyou to Alison at Pavers in Chepstow Garden centre. I brought my friend in her wheelchair to try on shoes and was so grateful to the staff for their kindness and extreme patience. We musthave left 15 pairs of shoes and boxes for the staff repack when we left, but they were so happy to help. Thankyou all, but especially Alison.”

Posted 2 years ago

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Pavers Shoe Shop is rated 3.6 based on 196 reviews