Pavers Shoe Shop Reviews

Name: Pavers Shoe Shop
Address: Catherine House Northminster Business Park Northfield Lane Upper Poppleton, York
Rating: 3.64

3.6 Rating 224 Reviews

65 %

of reviewers recommend Pavers Shoe Shop

3.6

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Pavers Shoe Shop:

Pavers Shoes is one of the UK’s leading comfort footwear specialists and is now an established multi-channel retailer.
As well as having over 100 outlets throughout the UK and Eire, we have invested heavily in catalogues and the internet in order to better serve their customers.

Visit Website

Phone:

0844 844 0809

Email:

helpdesk@pavers.co.uk

Location:

Catherine House Northminster Business Park Northfield Lane Upper Poppleton
York
YO26 6QU

Write Your review

Tell us how Pavers Shoe Shop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pavers Shoe Shop 1 star review on 22nd October 2022

Pavers Shoe Shop 5 star review on 30th September 2022

Anonymous

Pavers Shoe Shop 5 star review on 1st September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my pavers from the new Designer outlet in Cannock today well Anne helped a lot ! I’m not the easiest of customers and that woman had the patience of Job 😂 bless her ! She was backwards and forwards bringing me assortment of trainers and yes I bought some what a friendly lot of staff in there. Price was great too, so pleased cos I’m on holiday next week and I wanted to take some with me! Definitely go again!”

Helpful Report

Posted 3 years ago

“Visited the new store at MacArthur Glen outlet in Cannock Staffordshire. The ladies that dealt with me were fantastic, nothing was to much trouble for them. I’m a Pavers lover, the footwear is so comfortable & sturdy. Love, love, love them”

Helpful Report

Posted 3 years ago

“I was served by delightful staff on my visit to the Templepatrick branch the young lagy is called Jennifer 👍👍”

Helpful Report

Posted 3 years ago

“I ordered a pair of trainers 29th March, I have had no correspondence from anyone one as they have still not arrived. I called and emailed last week and they said they would be here by now. Called today and they are lost in transit. They can not send another pair as they are out of stock but still selling them on there site. I have paid for next day delivery. I decided to call and after I was told that royal mail have lost them !!! I've spoken to royal mail and they haven't received them. ??? The lady put the phone down on me. My trainers were £64.00 !!!! So so disappointed 😞”

Helpful Report

Posted 3 years ago

“Very helpful assistant Julie. Good advice for hubby suffering with plantar fasciitis. Not at all pushy and obviously had knowledge of this condition, we left the shop with a purchase that hopefully will help with this painful condition.thank you”

Helpful Report

Posted 3 years ago

“Really good service . Went out of their way to help suggesting styles and fitting for my awkward feet . Very pleased with my purchases today and will be returning later in the year as seasonal footwear dictates . Thank you .”

Helpful Report

Posted 3 years ago

“Bought a pair of navy shoes for £44.99 at Pavers at Unit 12 Dockside Outlet Centre Chatham ME4 3ED on 10 March 2022. After 3 wearings of the shoes you could see definite wearing on the sides of the moulded sole. I took them back to Pavers and was informed that it was 'wear and tear' and there was nothing they could do! Is this the case? That sum of money was considerable for me as I live on pensions and I was very disappointed as Pavers have always given me a very good product in the past. Do not want this published - I just want a response from you.”

Helpful Report

Posted 3 years ago

“Terrible Service. Two fails deliveries from two separate items. First item "lost in transit", second item sent to replace the first but thats now got a locating error. No communication or updates from company to explain this, only found out though my own contact. This item is a present which they now can't guarantee will get to me on time. Was told there was plenty of stock though.”

Helpful Report

Posted 3 years ago

“Ordered two pairs of shoes online on 1st March ,one pair dispatched very quickly but no sign of the other pair contacted Pavers only to be informed they would be dispatched on the 24 th March ! Why not inform the customers at point of sale ? This is taking money under false pretences.”

Helpful Report

Posted 3 years ago

“Visited shop in Hereford garden centre,great service, lovely and helpful will definitely be going back love the shoes fit was great . Thank you .”

Helpful Report

Posted 3 years ago

“I went to St Enoch Centre pavers to return a faulty pair of shoes and was served by a very helpfull young lady viv. She was the most helpfull person what a credit to have her working for your company.”

Helpful Report

Posted 3 years ago

“Had to return shoes that were uncomfortable. Because I did not tick additional 99p returns offer when I purchased the shoes, not only was my postage not refunded, but an additional £2.50 was also deducted, because their customer services department deemed that not to be a reasonable reason for return!! Never purchase from Pavers again and would not recommend EVER!”

Helpful Report

Posted 3 years ago

“Went to the bench in Torquay, Devon, the two members of staff were really cheerful, polite and helpful , no hassling. I felt comfortable to browse, it was an awful dull rainy day and these two lifted me no end! Thank you !”

Helpful Report

Posted 3 years ago

“I love pavers shoes as I require wide fit. The shop at Dobbies Stapleton is lovely to visit and the staff are great. I have also shopped on line great service.”

Helpful Report

Posted 3 years ago

“I went to Pavers at Gardenland, Shipley. They have a great selection of footware, care products and bags. The assistant was very helpful. Great products and staff, would definitely go there again.”

Helpful Report

Posted 3 years ago

“We went to pavers at the hollybush garden centre and we were served by sally anne who was brilliant”

Helpful Report

Posted 3 years ago

“Received a pair of boots as a Christmas.present but needed a larger size. Have been in a covid positive household since the 23rd December so wanted to know how log I have to take them back to the store to change for a other size only to be told that Pavers will not exchange these. What disgusting customer services. Do not recommend at all. Now have a lovely pair of boots that I cannot wear and cannot exchange. Well done Paver.”

Helpful Report

Posted 3 years ago

“Great selection, good prices, friendly helpful staff.”

Helpful Report

Posted 3 years ago

“Very helpfully and courteous helped me find what I was looking for,excellent selection,in all sizes”

Helpful Report

Posted 3 years ago

“Poor customer service. I ordered a pair of boots to receive an email notification less than an hour later telling me I was receiving a refund. I received no information as to why I was getting a refund. I had to enquire - and then was told (via automated email) due to high demand they couldn't fulfill my order. I would avoid disappointment and not bothering ordering - that was my first purchase attempt and won't try again.”

Helpful Report

Posted 3 years ago

Pavers Shoe Shop is rated 3.6 based on 224 reviews