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Pavers Shoe Shop Reviews

3.6 Rating 201 Reviews

63 %

of reviewers recommend Pavers Shoe Shop

Company Reviews

3.6

Based on 201 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Read Pavers Shoe Shop Reviews

About Pavers Shoe Shop:

Pavers Shoes is one of the UK’s leading comfort footwear specialists and is now an established multi-channel retailer.
As well as having over 100 outlets throughout the UK and Eire, we have invested heavily in catalogues and the internet in order to better serve their customers.

Visit Website

Phone:

0844 844 0809

Email:

helpdesk@pavers.co.uk

Location:

Catherine House Northminster Business Park Northfield Lane Upper Poppleton
York
YO26 6QU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying Pavers shoes for years now from their Liverpool store. I have always had good service from friendly staff and been extremely happy with my purchases. I have had four pairs from them this year all very comfortable fit and will carry on visiting this store. I am very surprised to read a negative review of Pavers from two weeks ago and wouldn't let this put me off buying from them”

Posted 4 years ago

“Templepatrick store visited today store really busy staff were very helpful even though a lot of customers to cope with i was very impressed and will shop here again. Thank you girls”

Posted 4 years ago

“Hey friends please don’t buy any shoes from pavers shoe shop they are completely rubbish shoes and customer service is so rude I bought the shoes from them my wife is pregnant and she feeling tight I try to refund or exchange it they refused it Don’t go guys any more there please”

Posted 4 years ago

“Good customer service westbromich lovely staff helpful good choice of shoes but if I paid £40 for a pair of shoes I expect them to be waterproof and not pay extra £4 to put them in the machine”

Posted 4 years ago

“Found a pair of suitable shoes for my work and when purchasing the attendent ask if I wanted them waterproofed at extra cost.Surly I would have hoped for waterproof shoes at £45.Got home and sprayed them myself,if I had more time to go elsewhere I would have left the shoes there.Very very dissapointed with Pavers.Will not be returning!!!”

Posted 4 years ago

“Brilliant customer service. Lesley was very busy but still made us feel we could take our time and she was very patient, even after running up and down stairs for 4-5 different shoes. We noticed she gave the same service to 3 other people at the same time. Will definately be back to have my shoes waterproofed Jeff again and if course to buy more.”

Posted 4 years ago

“we visited your shop in Kidderminster today and can’t speak too highly of the wonderful help we have from one of your employeesJacqueline. You should be proud to have such a considerate and helpful employee. Please convey our grateful thanks to her for all her help. We will shop again.”

Posted 4 years ago

“Visited the branch at Golden days wigan, served by Fleur who was very knowledgable as I have a problem with flat feet. Bought two pairs of shoes ,Arch cushions and a can of protector. Would shop here again for all my shoes.”

Posted 4 years ago

“I would like write about the wonderful service I received at the shop in Glasgow’s St. Enoch Square. Unfortunately I didn’t get the name of the young lady who served me. Not only did she advise me on the type of shoe I should be wearing for my problem foot but also stretched my own shoe for my comfort. I left with a lovely pair of shoes, a gadget for stretching shoes and admiration for the lovely assistant. I will definitely be shopping there in future.”

Posted 4 years ago

“Very helpful lady, I bought a pair of sketches trainers, she told me to walk around the store for a while to see if they were really comfortable as I wear an orthotic insole. I did purchase the shoes and I'm very happy with them.”

Posted 4 years ago

“Was really looking forward to my reiker sandles .what a let down .great big sticker in the inside of the sandle where your heel goes so am now the butt of everyone's micky take .take you 😡😡😡😡 that's been like that 3 wks will not come off”

Posted 4 years ago

“very nice and friendly staff and very helpful and you can take your time to look around without the pressure to have someone on your back I bought two pairs of shoes on sale and I am very happy”

Posted 4 years ago

“Have shopped with Pavers many times on line and instore and always found them excellent for customer service.I was having difficulty finding another pair of Pavers full slipper with touch fastening strap in size 6 for Mr T,but Kerry , assistant manager of Pavers in Atkinsons of Sheffield dept store, rang around and got me the last pair delivered free to store for collection in a few days.Phoned me when they'd arrived . Excellent!”

Posted 4 years ago

“Shop at pavers in Trebaron garden centre Newton le Willows. First time had a problem with a pair off shoes. This was very quickly sorted by Chris he is always very pleasant and helpful a nice change to some people working in retail a great asset to Pavers Thanks Chris”

Posted 4 years ago

“Beautiful comfortable sandels, ideal for my short fat feet.”

Posted 5 years ago

“Excellent selection superb quality best of all the sales lady. Who’s Name was Ann.The branch was Weavering st. Maidstone ME145LH”

Posted 5 years ago

“Very pleased with my purchases shop assistants pleasant and not pushy helped when required. My favourite go to shoe shop.”

Posted 5 years ago

“Help available but not pushy. Got sizes I needed to try. Staff pleasant when paying. Given advise on shoe treatment.”

Posted 5 years ago

“First time I have dealt with Pavers. Really pleased with the service, quality and fit of the sandals I bought. Will be buying more from Pavers in the future - excellent value for money. Sandra Jones, Otley, West Yorkshire.”

Posted 5 years ago

“Went to Inverurie Store with husband 03/04/2019 to spend over £50 on shoes for him - assistant was not very helpful and contradicted me when I pointed out that the sale rack was showing the wrong sizes ! . When I asked more info about the shoes protection e.g how long does it last etc - did not know . Then they asked if I wanted the box - I said no thankyou- they then automatically put into a brand Pavers canvas bag - which I thought at the time was a nice gesture - only to find that I had been charged for the bag when I got home ( which I wouldn't of taken if I had been asked/known) . As a secret shopper- more customer training required ?”

Posted 5 years ago

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Pavers Shoe Shop is rated 3.6 based on 201 reviews