“The telephone line was very bad it kept breaking up plus not sure English was first language as she could not spell my husbands middle name took about 4 attempts. Think there was only one member of staff on duty. I had to redial twice so I could speak to salesperson and then to Customer Services. Don’t think I would this company again.”
“I have been insuring with Paying Too Much for a few years now. They always have the best price offers. This time I rang them up instead of going online and the lady I spoke to was very helpful.
I will certainly recommend this company to my family and friends”
“Staff speak with a heavy English accent and too fast (speaking from a script?) and therefore garbled. When you query a question asking if you have ever suffered from 'X' condition they reply 'I don't know either and have to consult a colleague. These issues can be easily addressed by proper support and training - at no great cost.”
“Have used paying too much for several years and have found their travel insurance offers to be very competitive for our needs. Have never had to make a claim as yet so my review is totally based on the policy purchases.”
