“The prices are reasonable for travel insurance but the customer service is awful. I would have awarded minus five stars if i could. I have had the misfourtune to have dealt with 3 customer service people in a 2 day period and they were all rude, unprofessional and
disinterested in what they are telling you. One woman (who i could barely understand)was that rude i ended up putting the phone down and ringing again in the hope i was conected with someone else. They all need to be retrained in customer relations. If you want to speak to customers as if they are an inconvenience then get a job at McDonalds”
“I have used them for the past few years and they are fantastic, very polite staff and helpful will use them always going forward as long as the price is right 😀”
“After inputting my details accuratley and receiving my quote. To then find out on reading my confirmation e mail my date of birth wasnt correct I was asked to pay another £33.00 which was an error on your part.not good business practice.”
“i know some people would think nearly 600 pound for 2 weeks of cruising is a lot everywhere else wanted over 1100 pounds not the first time i’ve used Paying to much still so happy and thank you”
“Couldn't get travel insurance for pre existing medical conditions. no claims for past ten years with previous insurer they just said they couldn't insure me because I had a chest infection from a cold in January with antibiotics.
So good to talk to you.”
