PC Specialist Reviews

4.8 Rating 3,432 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 3,432 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 29th April 2024
James Key
PC Specialist 5 star review on 29th April 2024
James Key
PC Specialist 5 star review on 29th April 2024
James Key
PC Specialist 4 star review on 26th April 2024
Cecilia
PC Specialist 5 star review on 25th April 2024
Keith
PC Specialist 5 star review on 25th April 2024
Keith
PC Specialist 4 star review on 22nd April 2024
Anonymous
228
Anonymous
Anonymous  // 01/01/2019
The process from time of order was excellent . I was kept up to date with progress at regular intervals. Finally, I got to see a 3d image of my new pc. Delivery and packing was excellent and the machine is working flawlessly with all the peripherals I have connected to it. Mainly for MSFS2020.
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Posted 1 week ago
Price and quality
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Posted 1 week ago
Very pleased with quality of hardware, build and advice from PCSpecialist. (Recommended by my son, who did some shopping around a couple of years ago.) I'm not up to speed with modern hardware and I'm not inclined to spend time learning. I wanted quiet and lots of VRAM, and I got both. It's been a while since I had a desktop machine. The Fractal Define 7 case seems astonishing value. And the whole thing is quieter than my MSI laptop. If it does make audible noise under load, it's a satisfying kinda HAL9000 rumble that says 'meh' to whatever I throw at it. The first computer I bought with my own money (1992-ish, before the web had pictures on it) cost £1300 and had a 40MB hard drive and 1MB of RAM, half of which wasn't even used by most software. I've done computers from end-user to programmer to procurement and all the coprporate works. I quickly felt comfortable dealing with PCSpecialist due to the sensible configuration options. Generally, you need to put in a bit of legwork to determine what you need and to get it at the best price. But even if you can't be bothered with the legwork, I don't think PCSpecialist will lead you astray. (Do poke around in their various configurators. You might spend more than you intended; but equally, you might avoid spending more than you need to.)
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Posted 1 week ago
Very happy
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Posted 1 week ago
My son bought this for himself and wasn't sure what he wanted. Going through the build online was easy and good that if things didn't match he was told to pick something else. When he received the computer it was easy to set up and he loves the colours that are bright when it is dark It is so much faster than his old computer.
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Posted 1 week ago
my experience with PC Specialist has been nothing short of excellent. From the seamless customization process to the exceptional performance of the final product, every aspect of my interaction with PC Specialist has been positive. If you're in the market for a custom-built PC tailored to your specific needs, I wholeheartedly recommend PC Specialist.
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Posted 1 week ago
I make videogames for a living & I need I've been using PC Specialist to supply my work PCs for almost a decade now I just got my 4th. I've had off-the-shelf PCs from most big names and though they're fine, it's hard to get specific performance components or prioritise what aspects of the machine matter for your use cases without modifying it after you buy it, a process I always find stressful as it's super easy to buy incompatible parts. I've had custom PCs from DELL they're not much better - also they seem to be geared up to only treat their big corporate customers well. PC specialist offer completely custom builds, I can prioritise exactly which aspects of the machine I want to, and I know that if a component is listed in a drop down then it will definitely work. If you need advice then their business support people are super helpful, friendly, & knowledgeable too. I wouldn't go anywhere else for a PC.
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Posted 2 weeks ago
I found the whole experiance to slick without any dissapointment at any point. The cost of the built, tested and shipped desktop PC to be pratically the same as if I had purchased the components myself. This is before you include the warranty! The updates throughout the process were excellent and the speed of delivey was outstanding. Everything worked perfectly on arrival and I would not hesitate to recommend PC Specialist or use them again.
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Posted 2 weeks ago
PC was built exactly as I specified, and was quick to ship as well, even was able to track it with the links they provided. One small thing - I didn't wish for a graphics card to be installed on it as I already had one, but the manual that came with the PC didn't actually instruct how to open the other side of the case that I was using. Otherwise, clear and optimised service and the 3D scan of my PC being built was exciting to see too, thanks PCSpealist!
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Posted 2 weeks ago
I was advised to used a PC builder and I finally accepted because my old production PC was well past its time and struggling to keep up with all the new programmes/software for video/pics. After searching through many websites, I came across website of PCSpecialist, I ordered a custom production computer for my work. Their website helped me in choosing the components that best suited for my needs and that was EXCELLENT! I was kept informed at every step of the build process including a preview pics of the built PC. The delivery time given was earlier than expected. Overall, this is an outstanding service and an excellent final product too. The delivery and the PC is AMAZING!!! I will definitely recommend their service to anyone looking to get a new PC build or upgrading.
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Posted 2 weeks ago
Very professional service. Great from the first phone call to the updated e-mails. Very happy with the product and service.
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Posted 2 weeks ago
Very fast production time
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Posted 2 weeks ago
From the web site to delivery the customer experience was EXCELLENT! I was kept informed at every step along the quack including pics of the build, and the PC is AMAZING!!!
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Posted 2 weeks ago
I was advised to try a PC builder company after I finally accepted my old workhorse of a gaming PC was well past its prime. PCSpecialist happen to sponsor one of my favourite Twitch streamers, BreaK. I checked them out and was attracted to one of their pre-designed gaming builds. Any email correspondence I had with them was answered promptly and the ordering process is transparent and clear about stages of the build and timescales involved. Overall, an outstanding service and an excellent final product. Will definitely recommend their service to anyone looking to get a PC or upgrading.
PC Specialist 5 star review on 17th April 2024
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Posted 2 weeks ago
Got a customer Pc from PC Specialist. The end result was alot better than I thought would get and got custom built sent to me rather quick
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Posted 2 weeks ago
The choice of systems offered by PC Specialist is excellent. I tried to find a desktop from usual well known stores but none had enough disk storage apart from a few very expensive gaming systems. I have 1000’s of photos and need 2TB. The config option offered by PC Specialist allowed me to select a modest performance desktop but with enough disk space. I was informed at each stage of the build process and delivery - well organised.
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Posted 2 weeks ago
I ordered quite an expensive custom gaming computer for my son. The website helped quite a bit in choosing the components. A bit more effort can be made to make it more user friendly for non specialists. Other than that I am extremely happy with the customer communications once the product was ordered, how it was delivered and how easy it was to get it started. After almost a month no issues with the computer which makes me happy.
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Posted 2 weeks ago
I ordered a pretty pricey custom and they made sure to keep me updated with the building, testing and shipping process via email. Delivery was exactly when stated and quick. And the pc its self worked percectly right out of the box, plug in and play.
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Posted 2 weeks ago
Little expensive but worth it, customer support are very effective
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Posted 2 weeks ago
Diligent service, quality control picked up a faulty USB slot and fixed it before dispatch. Still got the rig to me in 5 working days. Boss that
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Posted 2 weeks ago
PC Specialist is rated 4.8 based on 3,432 reviews