“I would give zero stars if I could. We took in our 9 year old chihuahua who had bladder stones to Brighton PDSA, to cut a long story short my dog needed another operation. Which she had a years before to remove the stones again. She got out of the operation fine and she was prescribed pain relief and something to mellow her out. We were told her bladder was dying and that she should probably need to be put down. But after the op We got the call to come pick her up and that she’s fine but one of the vets strangely said she thinks “she might have a stone left in her bladder” why would she leave even a single stone in their? She had vitals and blood taken before we could take her home and we were told everything was fine. She had died peacefully in my sisters arms not long after :( we are all truly devastated as this was our precious little baby who we loved so much I’m just so angry at the lies and mixed stories we were told about her it seems these vets are extremely unprofessional. to think we’ve been robbed of all those remaining years we could of had with her makes me even more angry rip my baby”
“I took my cat yesterday and vet said my cat is ỉn really bad condition and we have to put him down to stop his suffering. What kind of help is this. Nơ treatment no diagnosis?
I would suggest people not to keep a pet if you can’t afford them to take to a private vet. My poor little angel is gone only because i was not able to pay expenses privately. I did in the past but couldn’t anymore. On the other hands private vets are ridiculously expensive. Not good for poor animals. There is no humanity left in this world. I am so heartbroken 💔.”
“Swansea PDSA Pet Hospital
20 Viking Way, Winch Wen, Swansea SA1 7DA
I would leave no stars if this was an option! Contacted the PDSA yesterday requesting emergency help as my poor dog had given birth to a 2 puppies, 1 of which was unfortunately dead. The person I spoke with was judgemental and completely unhelpful, she disregarded my concerns about there being more puppies and the fact that the dead puppy was covered in green mucus and membrane, I was given some rubbish advice about not being able to prove there were more puppies (unfortunately i am not psychic) I was advised that this was not a clinical emergency and what to look for clinically which would be classed as an emergency! ! Spent all night watching the dog who subsequently delivered more dead puppies without displaying any of these so called obvious clinical signs ....... a traumatic and devastating experience with horrendous consequences which possiby could have been avoided should the heartless individual on the other end of the phone have shown some compassion, care and support for the welfare of the poor animal instead of trying to incite blame and express her views on the dog being in whelp in the beginning! Im lucky to still have my dog at the end of this ordeal. Overall a cold hearted, non compassionate and clinically inept service with the wrong decisions ultimately being made over the bloody phone followed by some condecending advice!! I appreciate the pressure and demand placed on the service however If this is the service standard to expect then I pity any animals that are unfortunate enough to require any support or treatment here 😢”
“Went to the Brighton PDSA, To have my cat looked at as he was very ill with diarrhoea and not eating properly and having back legs problems and didn't clean himself, they said that he was dehydrated and had a high temperature, and to be kept in overnight, so we left him there to be treated they phoned that day and said that we can pick him up the next day, he came out 10 X worser than he was when he went in, come on PDSA get your act together we need responsible and qualified vets and nurses, NOT AMATEURS!!
To take care of all our animals!!”
“Hyton PDSA killed my cat to save time and money all because of an app, 3 heart attacks, and being told that even though I have seen 3 of these and a vet diagnosed and confirmed these 3 days ago we were not qualified to say that.
Even though your vets told me to call straight away so they can get them in. And also the situation did not qualify as an emergency.
I also have a recording of the disgusting manner in which your staff has no compassion or decency.
3 Minutes in the waiting room no one there mean while my cat having a 4th heart attack and drowning in fluid from his lungs, it took me screaming out is someone going to come and help.
YOU LET MY CAT DIE IN PAIN AND A HORRIBLE VISUALLY DISTURBING DEATH!
As a vet came out, I said well his dead do you want to sort him now? The block shocked and sheepishly came over checked for a heartbeat, and confirmed that I knew his dead. The fact he was not breathing was a big giveaway. I will be giving this recording to newspapers and the government and going to make sure your policies change. You say you are there to stop suffering. Only when it suits you. And your staff need training and consistency when giving out information about your services. PDSA is not what it used to be, I used to be grateful now I get worried when having to go to them. Never had a paid vet get it wrong, your guys I wonder where did they get their qualifications from? or are they made up?”
“Pdsa are absolutely amazing they put me at ease as I add to say good bye to my much beloved dog ( Bruno ) I cudnt have done it with out them there support of animals is over and beyond no other words can describe.
They talked me threw and advised me the best for my dog I carnt thank them enough thank you PDSA x”
“left my dog for a 4 hours with a swollon face came back with 2 deep cuts 2 face thay left her with no cone on head we told them she ad a abses gave me her back coverd in blood and cuts asked y she didnt no y take her 2 vets 4 pets 2 take a look i want answers”
“STAY WELL CLEAR OF PDSA NEW CROSS - took my dog here after he was diagnosed with parvo only to be told by the lady vet that they won’t treat him until I pay £350 even tho I informed her this is a lot of money and that I don’t even get that in a month she then sent my poor dog home to die and who did sadly die that same nite ... absolutely vile vet and practice”
“Absolutely shocking money making. Cheaper go to a normal vet . 5 days antibiotics then bring them back. How's about a full course I couldv got from a normal vet. Plus let my cat die. Did nothing for him. Took the money though to have him not treated and then to have him put down. And then to have him buried. USELESS.”
“I was accepted for PDSA pet care. Their recommended vet on the Isle of Wight does not currently have a veterinary surgeon!! I've paid money for nothing! Attempting to contact their customer service has been hell. 30 mins on phone and got nowhere!! Online complaint form will not accept my postcode!! Dreadful. I will NEVER donate a penny to them again. Something seriously wrong....”
“They won’t see my dog said that I’m breeding her when she accidentally got mates on a prolonged heat which I took her to Pdsa for them to tell me to spade her she is a co owed dog and don’t have full rights to do it not their refusing to see her for potential piametrie booked her appointment last week her appointment should be today at 4 pm but I received a phone call this morning saying they won’t see her because it’s to do with breeding my dog wasn’t intentionally bread it was acidental as it was to a Shiapoo and I have a frenchie she one years old and didn’t want her having a litter till at least 2 and a half years old she sadly lost the pup I can’t afford the private care as I’m a single parent on benefits and this is what the Pdsa service is for yet their refusing to even see my dog . In my opinion they do care for the welfare of animals at all or they would of helped her and me and told me the relevant places I need to take her to terminate the pregnancy but the Pdsa wouldn’t scan her I took her for a private scan she is pregnant and to far to do anything but if the Pdsa would have stayed this when I took her last to be scanned by themselves and they refused but wanted me to spay her with a potential puppy in her it’s absolutely disgusting the service I have received from they they don’t care about the animals they just care about the money as they try to trick the elderly into giving donations that they can’t afford this service really needs looking into as my dog is suffering and they won’t even see what is wrong wouldn’t recommend using this vets at all”
“Yet again been let down by PDSA, need to see a vet but because it's not life threatening been told they are too busy, not good enough, don't bother with this company, they care very little for our pets”
“o your self a Favre Dos’t wast your cash on charity for the likes of PDSA, instead try invest in devices that can be used to help pets your self if your a pet lover. I found a Squirrel injured and drop it on the 19/05/2022 by the help of a friend. Next day on the 20/05/2022 at 8:35am I went back to find out by a staff that they do don’t have means to help Squirrels they just put it to sleep, this was at the in Bow, east london branch, had they mention this the 1st tome I would of taken it home and try giving it some time for recovery.
The British value, stun the animal and make it suffer before slaughtering, and charity organisations in UK = give cash or we put it to sleep i.e no time for treating animals and pets for free.
I was a customer for my baby cat’t and I will never go back there or recommend them.”
“Absolutely barbaric in my opinion I took my 17 year old dog to them, they said she had pyometra never discussed antibiotics or anything just said shes old, going blind and has breast cancer she will have to be euthanized. I explained she was bouncy and full of life, enjoying her walks, eating and drinking fine. I didn't listen and decided to get
a second opinion so I took millie to a private vet who did an ultrasound put millie on a course of antibiotics and pain relief we are two weeks on now shes doing really well and enjoying her last bit of time in life her infection is clearing up, any extra weeks are a bonus we have her here if we had listened to pdsa millie wouldn't be here now.
I definitely would not recommend, also millie had a heart murmur yet they said she had a healthy heart I wouldn't trust anything they say in my opinion.”
“NEWHALL RD PDSA killers! NEVER take your pet as it won’t come out alive
NEVER take your pet as it won’t come out alive. My healthy 14 year old cat went in they butchered her then said she had diabetes, said she needed 2 injections per day! Gave her one a day then Said she wouldn’t eat! I took her home she ate but as they were only giving her one injection obviously her blood sugar would go up! We went back they took her in then said her sugar was higher and that’s caused by stress then apparently her kidneys were failing! The day before I was told her kidneys were perfect! Funny I’ve read that this is what they tell everyone so I’ve read! she was too ill and had not eating due to stress of being there and had to be put to sleep. 💔💔💔 Majority cold hearted vets all they are bothered about is MONEY kept saying pay pay pay!
I’d pay more and go to a proper vet where they would care!
Never go to Newhall Road PDSA Sheffield. Love your pets I regret taking my beloved princess there and buried her yesterday 💔💔💔 don’t think you will be the exception you won’t. Every second person who was in the waiting room was told to put their pets to sleep! They want a quick buck but nothing long term to care for. Sick people and they call it a F charity! Charity of DEATH !”
“Not charitable anymore, I have an 8 week old puppy that needs vaccinating and I'm told they don't do it anymore, was told I would have to find another vet to do this, and using the excuse of the pandemic!, spoke to the rsoca how said that due to pdsa cuts people are struggling financially with their animals, pdsa don't give a stuff, I've always made donations to them but I will not be doing it anymore. They are now as useless as a chocolate tea pot.”
“Thank you pdsa Wolverhampton receptionist vets nurses especially liza who cared for our family member Dolla at such a sad time you do a wonderful job thank you all”
“went to PDSA Huyton Merseyside on 22th Feb 2022 had been 2 wks before and said our jack Russell had inflamed bowels.they didn't do X ray just tablets and liquid for her bowels.took her on 22th Feb she scanned her and she said it was cancer!we had her put to sleep.our little girl!why didn't they scan her 2 wks before?the vet even spoke to her nasty!”
