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Pedestal Source Reviews

5.0 Rating 2,924 Reviews
99 %
of reviewers recommend Pedestal Source
5.0
Based on 2,924 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Pedestal Source Reviews

About Pedestal Source:

Displays built-to-order in Colorado, shipped coast-to-coast. We build the largest variety of pedestals, art displays, retail display stands, and more. Established 1987.

Note: review requests are automatically sent to every customer.

Visit Website

Phone:

800-333-9953

Email:

contact@pedestalsource.com

Location:

309 Hickory Street
Fort Collins, CO
80524

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“OK, i’ll admit that I was really impressed when pedestal source contacted me with a YouTube video of an employee measuring the finished product I had ordered just to verify that it looked good before shipping it out. I thought that was such a touch of class. However, I was not pleased when the item arrived at my House. The pedestal was intact, but the base had several hairline fractures that made me question whether or not it would hold the 200 pounds pedestal source claimed it would. Upon ordering the $220 pedestal, the operator told me that it would be another $250 to ship it, which I suppose wasn’t surprising. However, I asked him what happens if the item arrives damaged or something? Or the product is faulty in anyway, he then inferred that I would have to return the item for them to be able to replace it. When I asked who was the $250 return shipping bill, he would not certify that the company would cover it and that it would fall on me. I was nervous, but I thought to myself, what are the odds something bad would happen? When that I opened the box, which I recorded with my cell phone, just to document the fracturing, I was prepared to contact the company. But then I thought, This whole return process is not cost efficient enough. At this point, I guess I’m stuck with a fractured pedestal. Oh well, I took a chance with pedestal source and it didn’t work out. My bad.”
Helpful Report
Posted 4 years ago
Hello Mike. Very sorry to hear that your pedestal and your experience with us didn't meet your expectations. Sounds like we missed our mark on this one. You're correct that what you were told is not a cost-efficient process. Our company guarantee is that you will love your pedestal and we'll do everything we can to deliver on that promise.
Posted 4 years ago
“the pedestal arrived in perfect shape. Wonderful finish.”
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Posted 4 years ago
Thanks Christine!
Posted 4 years ago
“The pedestal is just the right size for the art work I needed to display on it.”
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Posted 4 years ago
Thanks very much!
Posted 4 years ago
“Everyone I spoke with was extremely helpful. Pedestal was crafted and delivered right on time. Fits beautifully in our space.”
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Posted 4 years ago
Thanks very much Shelby! Enjoy your new pedestal
Posted 4 years ago
“Absolutely fabulous! Great quality. Great service. Awesome video of our pedestal in the shop!!!”
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Posted 4 years ago
Thanks Mary!
Posted 4 years ago
“I bought two pedestals. The plain black pedestal was perfect. The black pedestal with a light was not. I like that the pedestal was raised a little to allow for the electrical cord. I also like the "step on it" switch. I think the light was not bright enough nor high enough to provide a good light for the piece of art. I had an electrician correct both. Thanks for asking. Jim”
Helpful Report
Posted 4 years ago
Hi Jim. We appreciate the feedback and sorry to hear the lighted pedestal didn't quite hit your mark. Glad to hear you were able to get it resolved to your satisfaction. If you ever have questions don't hesitate to call.
Posted 4 years ago
“Asked for samples they were delivered in a very short time along with others. Definitely responsive and I look forward to placing an order.”
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Posted 4 years ago
Thanks very much!
Posted 4 years ago
“Loved the choices that are offered.!,,,Craftsmanship is excellent,,,,,customer service is top notch. I wish prices are a little less, but I get it. Considering everything I just said, they are crafting hand made pieces.”
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Posted 4 years ago
Thanks!
Posted 4 years ago
“Everything was perfect. The pedestal was everything I expected. Thank you.”
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Posted 4 years ago
Thanks very much Tom! Glad you're enjoying your pedestal
Posted 4 years ago
“We love our pedestal it was exactly what we were looking for! This was one of the only options we found that has so many options for material and sizing and let us pick the perfect piece for our space. The customer service was wonderful and they kept us updated every step of the way. Would definitely order from here again!”
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Posted 4 years ago
Thanks Hannah! We appreciate hearing from you. Glad you had a great shopping experience and thanks for your purchase.
Posted 4 years ago
“It arrived with a chipped edge. Very poorly made. Not worth the money.”
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Posted 4 years ago
Hello Janet. Very sorry to hear your pedestal arrived damaged. We certainly understand that shipping can be hard on fragile products and are always glad to replace damaged items. Please don't hesitate to call us and we can get a replacement on its way.
Posted 4 years ago
“Excellent - so glad I found them!”
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Posted 4 years ago
“Beautiful and well made. Definitely will buy another.”
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Posted 4 years ago
Thanks Linda! Enjoy your pedestal
Posted 4 years ago
“The pedestals are beautifully made and look great in our studio gallery. Just what we needed to illuminate our glass art. Highly recommend.”
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Posted 4 years ago
Thanks Cindy! We appreciate your business.
Posted 4 years ago
“It came in nicer then expected. The quality is incredible!!”
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Posted 4 years ago
Glad you're enjoying your new pedestal!
Posted 4 years ago
“I'm enjoying my new pedestal which I use as side table.”
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Posted 4 years ago
Thanks very much! Glad you're enjoying it.
Posted 4 years ago
“Our pedestal came in the time promised and is attractive and well-constructed. It is supporting a heavy bronze sculpture weighing approximately 100 pounds.”
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Posted 4 years ago
Thanks! I hope it provides years of beauty for you.
Posted 4 years ago
“We couldn’t be more happy with our entire experience. The video of our finished pedestal was such a classy touch! Feel free to use us as a reference… Carole & Mark S.”
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Posted 4 years ago
Thanks very much Carole and Mark! Glad you had a great experience.
Posted 4 years ago
“Excellent service and we love the final product. Highly recommend!”
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Posted 4 years ago
Thanks John!
Posted 4 years ago
“PedestalSource is a very professional business offering beautiful acrylic pedestals to showcase your art and artifacts. We love ours!! Thx!”
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Posted 4 years ago
Hello Jeffrey. Thanks for leaving your review and very glad to hear you're enjoying your pedestals!
Posted 4 years ago
Pedestal Source is rated 5.0 based on 2,924 reviews