PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,638 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harness is a perfect fit. Customer service is excellent”

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Posted 1 year ago

Brilliant to hear, thank you Bev :)

Posted 1 year ago

“Excellent and speedy service. Angus' harness is a perfect fit.”

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Posted 1 year ago

Glad to hear that Angus has a perfectly fitting PerfectFit Jacqueline! Thank you for your review :)

Posted 1 year ago

“This is an excellent product. Our new dog came from an RSPCA rescue centre so we needed a harness quickly. Our local pet store didn't have anything suitable. Our order from PerfectFit was delivered very promptly and it's a perfect fit! And, most importantly, it's made in England.”

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Posted 1 year ago

Thank you so much for your super review Gerry! We hope that your new rescue dog is settling in well, and we are so happy that we were able to help you both. Happy walkies :)

Posted 1 year ago

“Perfect Fit. I'd not heard of this brand before but was recommended it by my dog trainer as I have a nervous puppy. Well, I've had dogs for 25 years and have never had such a good fitting harness. I also like the idea that you can replace parts as your puppy grows. Lots of colours to choose from to suit your dog. Very happy and, to top it all off, very helpful customer service.”

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Posted 1 year ago

This is a really fab review, thank you so much Paula! :) We hope you and your nervous pup are making progress. Enjoy your adventures together!

Posted 1 year ago

“Excellent efficient prompt service”

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Posted 1 year ago

We are happy to help Jill, thank you for your review :)

Posted 1 year ago

“Good product. Very helpful, excellent customer service.”

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Posted 1 year ago

Thank you so much Francoise! :)

Posted 1 year ago

“Contacting, messaging, and ordering to get the perfect fit harness for my cockapoo puppy could not have been easier. Delivery was speedy and the product (and fit from the photo and little video I sent) is faultless. Once fitted she seems really comfy and at ease and I feel better not using a collar fitted lead. Thank you so much. I'm so happy with this from start to finish. David”

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Posted 1 year ago

Hi David, what an adorable little girl! She is looking lovely in Red too :) Thank you for your kind review. We hope you enjoy many adventures with your little one, happy walkies!

Posted 1 year ago

“Super team who were very supportive in helping us choose the correct fit for our two cocker spaniel pups.Thanks to the team the harnesses fit perfectly and we now have much happier dog walks.Would highly recommend.”

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Posted 1 year ago

We are so pleased to hear how much happier your dogs are Karen, thank you! Enjoy your walkies together :)

Posted 1 year ago

“What a relief to finally find a harness that is not only adjustable but comes in three sections that can be changed according to the size and shape of your dog. If the fit is not right then PerfectFit will change pieces until you have the right fit. An amazing Company that cannot be more helpful. Thank you.”

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Posted 1 year ago

Thank you very much for this review Patricia. It is always our pleasure to help! :)

Posted 1 year ago

“Very helpful staff at PerfectFit made sure that the harness for my tiny Jack Russell puppy fitted perfectly!”

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Posted 1 year ago

Happy we could help you and your little pup, thank you for your review :)

Posted 1 year ago

“All our family dogs are wearing them now, they are super-comfortable and fit perfectly!”

PerfectFit 5 star review on 12th September 2023

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Posted 1 year ago

This is such a lovely picture of your beautiful dog, thank you for sharing her with us. Enjoy your walkies :)

Posted 1 year ago

“I ordered a spare peice for under the belly as the previous clip snapped and would no longer connect. Unfortunately the clips seem smaller size and although they do connect into the larger clip peice of the other part of the harness, they aren't a perfect fit! I have to fiddle with it and pull it to test if it has clipped in, it has come loose a few times now. As a result of this I don't feel confident putting my dog in it for walks so I've bought a different harness. Quite disappointed.”

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Posted 1 year ago

HI Michelle, we are so sorry to hear this. It sounds like you might be using pieces from both the 15mm and 20mm ranges, which are not safely compatible with each other. Please email us so we can process an exchange for you, ensuring that you have 3 pieces from the same size range. Our email is info@perfect-fit-dog-harness.com. We look forward to resolving this for you :)

Posted 1 year ago

“The harness is really nice and good quality , I emailed asking for advise on sizing and had a very informative response”

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Posted 1 year ago

Glad to hear this Hayley, thank you so much :)

Posted 1 year ago

“Brilliant customer service”

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Posted 1 year ago

Thank you! :)

Posted 1 year ago

“it is perfect!”

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Posted 1 year ago

That's exactly what we like to hear Grace! :)

Posted 1 year ago

“Great service, harnesses to suit all dog sizes, prompt delivery, easily adjustable and comfortable for dog to wear”

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Posted 1 year ago

Thank you for a super review. Happy walkies! :)

Posted 1 year ago

“The staff at PerfectFit are incredibly kind and helpful. I ordered the wrong piece recently and they could not have been more helpful and sent me the right piece before I had even returned the other item!”

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Posted 1 year ago

Hi Richard. Thank you for your kind words, we really appreciate it. Enjoy your walkies :)

Posted 1 year ago

“I ordered a PerfectFit harness for my 20 month old boxer girl who is a bit of a puller. I ordered using the online size guide which was 40mm L-M-L. On arrival I found the front piece a big loose even at the smallest so called up customer service. They called me back within a couple of hours & agreed to send a smaller front piece to try at no extra charge. This fit perfectly so I returned the medium one. First class customer service. The harness is great & my girl took to it straight away as it’s comfy & non restrictive. Highly recommend PerfectFit as a company for their amazing service & the harness as it’s not a “one size fits all” .”

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Posted 1 year ago

We are so pleased to hear that your Boxer girl now has a perfectly fitting harness! Happy we could help! Enjoy your adventures together :)

Posted 1 year ago

“I’m delighted with this harness. I ordered it to help my dog after she recovered from surgery. It’s so soft, comfortable and lightweight, it’s been perfect while she’s had to wear a harness almost permanently. Given that she’s been previously pretty much harness-phobic, that’s no small achievement. Thank you so much.”

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Posted 1 year ago

That really is great to hear Alison. We are so pleased that we have been able to help your girl with her recovery. Sending healing hugs to you both! :)

Posted 1 year ago

“Beautiful soft harness. Fitted like a glove. Being able to order in 3 separate parts ensures a 'Perfect Fit'. Good range of colours too.”

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Posted 1 year ago

Thank you for a fab review Gwyneth :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,638 reviews