PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,638 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the same harness for my JRT x corgi and love it, the new one fits my toy poodle perfectly as well. Brilliant quality and don't rub my dog's arm pits which as always been an issue. Would thoroughly recommend!”

PerfectFit 5 star review on 11th September 2023

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Posted 1 year ago

Thank you so much April! We love the Rainbow, such a fun colour! Enjoy your walkies :)

Posted 1 year ago

“The customer service with Perfect Fit is excellent, they couldn't have been more helpful. I'm very pleased with the product thank you”

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Posted 1 year ago

We're very happy to hear that you are pleased with your harness. Thank you for taking the time to review us :)

Posted 1 year ago

“Anyone who really cares about their four legged friend should buy one of these comfortable harnesses. Well made, brilliantly designed and very smart.”

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Posted 1 year ago

What a lovely review, Sean. Thank you :) It's great to hear that you appreciate the design of the harness.

Posted 1 year ago

“Bought a couple of new top pieces and a new girth piece for my dogs existing harnesses - all fit perfectly and really good quality. The older harness pieces are still in good condition after several years and have never had any issues with them!”

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Posted 1 year ago

It's great to hear that your harnesses are standing the test of time, Vickie. The red looks lovely on your little one! Thank you for your review :)

Posted 1 year ago

“Excellent product, very adjustable and loads of help from Gilly to ensure the correct fit. Highly recommended.”

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Posted 1 year ago

Thank you for your recommendation, Fiona. We will be sure to pass on your words to Gilly :)

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Thank you for the 5 stars, Susan. It's much appreciated :)

Posted 1 year ago

“Amazing product. Amazing service. Since we discovered Perfect Fit we have used them for all our dogs. The Y neck completely avoids the windpipe, the shoulders are left completely free to work without restraint, and the harnesses are infinitely adjustable. They are light to wear, and soft as well as being strong. The team are very keen to make sure we really do get a perfect fit and do all they can to help, and will exchange for a different size if necessary. With their help we have always ended up with the correct size ordered!”

PerfectFit 5 star review on 10th September 2023

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Posted 1 year ago

We just love to hear from our long standing customers. It wonderful to hear that you have decided to come back to us again. Thank you for taking the time to write us such a lovely review, Kitty :)

Posted 1 year ago

“Staff are very helpful, I have a cross breed and I were able to size the harness through photos and go to measurements. One piece was not quite right. They sent a replacement straight away. Harness itself is made good quality and fits beautifully now.”

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Posted 1 year ago

It's great to hear that the team were able to help you get a nice fit for your lovely cross breed. Thank you for taking the time to review us, Jackie :)

Posted 1 year ago

“I found the staff very helpful on the phone, telling me that if the front of the harness was to go down in size the girth would most likely need to increase, and sending parts to try before I returned the original pieces. I would have liked a diagram of the top of the dog in the instruction leaflet as I had put the top of my dog's harness on the wrong way around and only realised on seeing the photos of the dogs in this review email.”

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Posted 1 year ago

Thank you for your feedback, Karen :) We're pleased to hear that you found the team helpful whilst sizing up your pup. We will certainly pass your thoughts regarding the diagram on to the development team.

Posted 1 year ago

“As always a great harness!! We choose the rainbow coloured one this time around and we’re not disappointed!”

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Posted 1 year ago

Glad you are pleased with your rainbow top, Diane. We love that one too! Thank you for the lovely review :)

Posted 1 year ago

“Absolutely fantastic service….speedy delivery and superb customer service….thoroughly recommend….they really helped me get the right size harness for my puppy….will be ordering extra bits to make it bigger when she’s fully grown…I am so impressed with the quality that I’m going to get my other dog one as well…thanks”

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Posted 1 year ago

Aw! It's excellent to hear that you are thinking of a PerfectFit Harness for your other dog too! We look forward to hearing from you. Thank you for your lovely review :)

Posted 1 year ago

“We bought our first PerfectFit harness for our new puppy when we realised that the other harnesses that we tried either were too loose in places or pinched. Tried PerfectFit on a recommendation and it was perfect. Great materials and build quality. We are now onto our second harness as our puppy has grown up and we didn’t hesitate to buy another PerfectFit. Just to add that customer service is also worth mention, they were happy to swap out harness components to ensure a perfect fits. Friendly professional service and a great product.”

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Posted 1 year ago

It's wonderful to hear that you were pleased with our exchange service, Michael. Thank you for taking the time to write us such a thorough review.

Posted 1 year ago

“Excellent harness and fantastic customer service. We had to swap a piece over and it was all done very efficiently with great advice over the phone. This has been the best customer experience that I have had for a very long time and I would definitely recommend this company.”

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Posted 1 year ago

Thank you for the recommendation, Richard! We're thrilled to hear that the team looked after you well :)

Posted 1 year ago

“Fits perfect and looks very smart”

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Posted 1 year ago

We're pleased to hear that your pup is looking smart in their harness, Colette. Thank you for the lovely review! :)

Posted 1 year ago

“Brilliant product, the only improvement I wish for is that the buckles and the fabric was coloured in what you've requested to make it easier to see while fitting on a dark coloured dog”

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Posted 1 year ago

Thank you for your feedback, Elizabeth. We will certainly pass your thoughts on to the development team :)

Posted 1 year ago

“Rather expensive and not as substantial as hoped, but being able to get sections in different sizes is useful for fitting”

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Posted 1 year ago

Thank you for taking the time to review us, Lesley. We're sorry to hear that you didn't feel that the harenss was substantial enough for you. We do have different size ranges with varying strap widths and clip sizes. It is possible that your pup will fit in to one of the larger ranges. Please do get back in touch if you would like to explore this option :)

Posted 1 year ago

“The best harnesses coupled with the best customer service and reasonable price for the quality. You'd be mad to go anywhere else.”

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Posted 1 year ago

Thank you, Henry! It's great to hear that you are happy with the service and quality :)

Posted 1 year ago

“Went by the size guide, a good fit with adjustments up and down. Well made. Quick delivery. Happy dogs”

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Posted 1 year ago

Aw, we love to hear that your pup's are happy, Simon :) It's great to hear that you found the size calculator useful. Thank you for your review.

Posted 1 year ago

“As cassie got a bit older put on bit of weight round middle ! So good that could just swap out one piece and economical- ma girls a lot comfortable - thank you”

PerfectFit 5 star review on 8th September 2023

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Posted 1 year ago

Cassie is just beautiful, Gloria! Thank you for sharing and thank you for the lovely review :)

Posted 1 year ago

“Always great service and great quality good’s highly recommend”

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Posted 1 year ago

Thank you for the recommendation, Jeff! We are pleased to hear that you were pleased with your order :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,638 reviews