PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,639 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,639 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was an absolute pleasure to buy from perfect fit they couldn’t do enough to answer my questions. I would highly recommend.”

Helpful Report

Posted 1 year ago

Aw, thank you Lesley. It is always a pleasure to deal with our lovely customers too :) Thank you for your lovely review.

Posted 1 year ago

“Very good harness . Very strong and very comfortable.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Francoise! We really appreciate your positive feedback and are very pleased that you are finding the harness strong and comfortable :)

Posted 1 year ago

“From my first enquiry to receiving the harness the customer service was second to none. The harness is a great fit for my Border Terrier, it seems really strong and well made. Thank you.”

Helpful Report

Posted 1 year ago

We are so pleased that you are your lovely little Border Terrier are happy with your new harness, Teresa. Thank you for the 5 stars! :)

Posted 1 year ago

“This harness was recommended by our dog trainer. Our puppy had outgrown his last one. This harness took a minute to work out but is a perfect fit and has lots of room for growth, seems very comfortable too.”

Helpful Report

Posted 1 year ago

We are so pleased that your pup seems comfortable in their new harness, Susan. Thank you for the review! :)

Posted 1 year ago

“Fitted perfectly! Nellie is such a strange shaped dog this harness was brilliant and adjusted to her body. Highly recommended and great service xx🐾🐾”

Helpful Report

Posted 1 year ago

That's wonderful to hear, Catherine. We love to hear when we have fitted out an unusually shaped pup. Thank you for taking the time to write us a review :)

Posted 1 year ago

“Excellent lead, it was however a little wider than I would have liked, but is soft to hold and does not cut if the dog pulls.”

Helpful Report

Posted 1 year ago

It's great to hear that you are happy with your new lead, Trevor :) Thank you so much for your feedback, it really is much appreciated.

Posted 1 year ago

“We’ve got three collie types but all are different shapes and sizes, so getting the right harnesses was always tricky. Perfect Fit was recommended to us by friends at Mia’s Doggy Tuck Shop in Southport, so we found our nearest stockist to the Isle of Wight was Louise at http://www.southcoastdogtrainingschool.co.uk. Louise fitted and supplied the first set of harnesses and they have been ideal. Apart from the accurate fitting, the best part is that we can replace individual components as they wear. Highly recommended.”

PerfectFit 5 star review on 5th September 2023

Helpful Report

Posted 1 year ago

A great shout out for Louise! :) Your three look amazing in their harnesses. Thank you you so much for sharing and for taking the time to write us a lovely review. It is much appreciated :)

Posted 1 year ago

“Yes a perfect fit 😊 best harness I have purchased comes in 3 pieces so easy to purchase 1 piece if your dog grows out of it. Soft and washable no rubbing like the others out there. Love ❤️ it and so does my dog.”

Helpful Report

Posted 1 year ago

It's wonderful to hear that you and your pup love the harness, Lesley. Thank you for sharing the picture of your little one. They are looking very smart! :)

Posted 1 year ago

“Excellent quality and great service! Very speedy replies when I had some questions about fitting. Highly recommend”

Helpful Report

Posted 1 year ago

Thank you for the recommendation, Emily :) It's great to hear that the team were able to answer your questions in good time!

Posted 1 year ago

“Excellent service, very helpfull, order arrived next day.”

Helpful Report

Posted 1 year ago

We glad to hear that you received your harness in good time, Tricia. Thank you for taking the time to write us a review :)

Posted 1 year ago

“Excellent service, very helpful people. Needed to exchange one piece of the harness and it was sent straight out to me. Harness now fits perfectly, very happy customer.”

Helpful Report

Posted 1 year ago

We're pleased to hear that we another happy customer, Jane :) Thank you for the 5 stars!

Posted 1 year ago

“Excellent customer service, and personal too, not automated which means a lot, highly recommended”

Helpful Report

Posted 1 year ago

We just love speaking to our lovely customers in person, Charlotte! Thank you for the lovely review :)

Posted 1 year ago

“A very good quality harness. I use it because it has been recommended to me by dog trainers. I had to replace two of the original sections because my do rubs himself against walls. He damaged some of the material near the fastening, causing me to have to replace them. The material around the clips on the new sections, seems to be more robust, so hopefully it will last longer! Putting the three parts together can be confusing and particularly with the first one I bought. Once it's put together it's easy to get on and off but if someone has taken him for a walk and they unclipped differently to me, it has been confusing putting it together again. It seems to have been much easier since I had the replacement. The two news sections I bought were put together and it was easy to add the top section. The customer service is good. The staff are friendly and the order was dispatched very quickly.”

Helpful Report

Posted 1 year ago

Your pup looks just great in their new harness, Lesley. Thank you for sharing it with us. We are thrilled to hear that you are pleased with it and that the team helped you out and your harness was delivered in good time. I have sent you a little graphic which may be useful for reference which show how the harness fits together and sits on your dog :)

Posted 1 year ago

“This is my third perfect fit harness and I wouldn’t use any other brand. As a physiotherapist the correct fit and comfort for my dogs is extremely important to me. Speedy delivery and super customer service as always. The harnesses being machine washable is also super useful for my younger dog who likes to go swimming and get super muddy. 100% recommend.”

PerfectFit 5 star review on 3rd September 2023

Helpful Report

Posted 1 year ago

Such a lovely review from a physiotherapist it praise indeed! Thank you for taking the time to review us, it's much appreciated, Siobhan :)

Posted 1 year ago

“My second purchase for our newly acquired second pooch. Wouldn’t use anything else! Tried, tested, definitely recommended”

Helpful Report

Posted 1 year ago

thank you so much for the recommendation, Vicky :) We are very pleased to hear that you have returned to us for a second time!

Posted 1 year ago

“Very happy with Dotties new harness.”

PerfectFit 5 star review on 2nd September 2023

Helpful Report

Posted 1 year ago

Dotty looks very smart in her new harness, Sally. Thank you so much for sharing the pictures and for taking the time to write us a review. it is much appreciated :)

Posted 1 year ago

“The best harness for dogs ever!! Fits perfectly and doesn’t restrict the dogs shoulder movement. Excellent service from the team when I ordered a replacement girth piece in the wrong size . I had a replacement so quickly even before I’d returned the incorrect one . I always recommend perfect fit to other dog owners 10/10”

Helpful Report

Posted 1 year ago

Aw, thank you for your kind words, Julie! We love that you like the design of the harness lets the front leg muscles move freely and that we were able to sort the incorrect piece out quickly for you :)

Posted 1 year ago

“We bought a Perfect Fit harness on a recommendation from a fellow dog owner, and have been delighted with both the harness and the great service we received.”

Helpful Report

Posted 1 year ago

Thank you for writing us a review, James. It's so good to hear that you are happy with your harness and the service that you got from the team :)

Posted 1 year ago

“These harnesses are wonderful. Our two large dogs already had them, and I just bought one for our 11 pound Havanese mix. Their suggestions about sizing were spot on, and now she has a harness that helps her walk nicely by my side.”

Helpful Report

Posted 1 year ago

We love to hear from returning customers and it is great to hear that the team were able to advise on a harness for your little Havanese cross. Thank you for the lovely review :)

Posted 1 year ago

“This harness does exactly what it says it fits perfectly, nice and easy to put on . No stress getting our puppies head through. We are very happily .”

Helpful Report

Posted 1 year ago

It's lovely to hear that your puppy is happy to wear the harness, Margaret and that it fit well. Thank you for the review. Happy walkies!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,639 reviews