PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,639 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,639 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great harness! Tried quite a few different harnesses but this is the only one my dog will tolerate, really lovely helpful team giving advice on the fitting. Would totally recommend- I have bought two so far.”

PerfectFit 5 star review on 2nd September 2023

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Posted 1 year ago

What a lovely picture of your pup and the harness in action! Thank you for taking the time to write us such a positive review, Debbie :)

Posted 1 year ago

“I am the proud looker after person of seven dogs and this is the first time I’ve bought from perfect fit. I had to contact customer services as I am a bit of an idiot and they were wonderful. Great product, great service and overall I’m extremely happy.”

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Posted 1 year ago

We are pleased to hear that the customer service team were about to help you out :) We love that we have a new customer. Thank you for taking the time to write us a review, Andrew. Hopefully we can help you out with the other 6 of your pups in the future?

Posted 1 year ago

“I was very impressed with the gentleman who dealt with my inquiry and the speedy delivery of the harness.”

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Posted 1 year ago

We will be sure to pass on your thanks to Jake in our customer service team :) Thank you for taking the time to write us a review. It is much appreciated.

Posted 1 year ago

“This harness is perfect for my Westie and it fits lovely and is well made and strong. I also, love the colour (blue) and it looks very comfortable on him. Customer services was so helpful with the sizes I needed and when I sent a photo of my Ronnie wearing the harness they told me it was a good fit. Very impressed. Thank you.”

PerfectFit 5 star review on 1st September 2023

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Posted 1 year ago

It's lovely to hear that Ronnie looks comfortable and smart in his new blue harness, Julie :) Thank you for the lovely review!

Posted 1 year ago

“We have a 14 month old goldie, who is very inquesitive, loves his walks but pulls. We tried a few things but they stopped him enjoying his walks. The Perfect Fit appears to have solved our problems. He still loves his walks but minimal pulling.”

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Posted 1 year ago

That's so lovely, Louise! We are thrilled that the harness has improved both your and your lovely Goldie's enjoyment during walks. Wishing you many more happy walkies ahead. Thank you for taking the time to review us.

Posted 1 year ago

“Been using Perfect Fit dog harnesses for some years now and they are in my opinion far and away the best on the market for my German shepherds and I've tried a lot! Recently rang for size advice for my fast growing puppy and as always incredibly friendly and helpful and size I received was perfect.”

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Posted 1 year ago

We love that you have returned to us for your new addition, Lynn. Thank you for the lovely review :)

Posted 1 year ago

“Have bought a perfect fit harness and lead before, we use them all the time for our Minature schnauzer. They are great if we are in busy places because you can hook the long lead underneath too so you good control of your dog. We have just bought another colour now, they are great, wash well too.”

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Posted 1 year ago

Thank you for the 5 stars, Carol :) We love that you have treated your lovely little Schnauzer to a new colour top piece!

Posted 1 year ago

“Got the paco pouch for me and my dog as always struggled to find a bag that could take treats and all my things. Unfortunately I had issues with delivery no fault of perfect fit but they were so helpful and understanding and made sure I got my item. My only issue is the strap, for round your waist or cross body it really is not big enough, unless you are super skinny. I hope to get another strap elsewhere because I love the bag as do the dogs now they know it has treats in it !”

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Posted 1 year ago

Thank you for your helpful review, Louise. I'm pleased to hear that the team were able to sort your order out for you. Thank you for the feedback regarding the strap. This has been passed on to the development team.

Posted 1 year ago

“Great harness Clasps a bit stiff but hopefully will ease in time But the harness is good quality and seems very comfortable for my Maltese dog.”

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Posted 1 year ago

Thank you for taking the time to write us a review, Vanessa. We're pleased to hear that you are pleased with the quality of the harness and your lovely little Maltese is happy in it :)

Posted 1 year ago

“Absolutely fantastic customer service. The first harness we received didn't quite fiit Dolly correctly. Steph asked us to send some photos abs then deduced what the issue was. She then sent several other pieces to try and we now have a 'perfect fit'! We are so happy we found this company, so no more ill-fitting harnesses. Very highly recommend.”

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Posted 1 year ago

It's great to hear that Steph was able to help you get a good fitting harness for Dolly. We will be sure to pass on your kind words. Thank you for taking the time to write us a wonderful review :)

Posted 1 year ago

“Not only is PerfectFit a great product but the customer service of the company is top notch too! Don't worry if there isn't a retailer near you, they can talk you through the right size for your dog and send different sizes for you to try.”

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Posted 1 year ago

We always love hearing from our lovely customers, Chi! Always feel free to give us a call. Thank you for your lovely review :)

Posted 1 year ago

“It's great - we all love it and it works perfectly !”

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Posted 1 year ago

That's great to hear, Richard! Thank you for taking the time to write us a review :)

Posted 1 year ago

“We have always bought the PerfectFit harness for our Cavapoo. Excellent quality, easy to fit. Service was exceptional, really helpful to determine right fit, new harness with optional fits arrived the next day, we then chose the right fit & returned the items not needed.”

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Posted 1 year ago

Aw, it's lovely to hear that we got the best fit for your lovely Cavapoo, Lisa :) Thank you so much for the 5 stars!

Posted 1 year ago

“Best harness ever bought, fit is ‘perfect’. Dog seems really comfortable, not bulky in any way.”

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Posted 1 year ago

We love that your dog seems happy in their harness. Thank you for taking the time to write us a review :)

Posted 1 year ago

“Love the fit and softness of this harness for my pup. A dog behaviourist told me about the Perfect Fit Harness as my pup dislikes harnesses that go over his head and this one is perfect.”

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Posted 1 year ago

It's great to hear that we could help with your pup who doesn't like things going over his head. Thank you for taking the time to write us a lovely review, Yvonne :)

Posted 1 year ago

“I really like the PerfectFit harness in terms of comfort for my dog, ease of putting him in it, the fact that it washes well & just now, the fact that I can replace just one worn part of it!”

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Posted 1 year ago

It's lovely to hear that you like the ease and comfort of the harness, Caroline :). Thank you for the lovely review!

Posted 1 year ago

“Needed a new lead as mine has been seriously chewed but it is about 5 years' old.Spoke to very helpful lady.Lead came within 2 days and will be kept for "best".”

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Posted 1 year ago

Thank you for your review, Pat :) We are pleased that you now have a lead for special occasions!

Posted 1 year ago

“I highly recommend Perfectfit fantastic products and incredibly well-made and of amazing quality as well. The customer support is very knowledgeable, friendly and helpful. The website has helpful fitting, and size guides and mini videos to watch and help My dog loves her harness and is comfortable in it and moves great in it which is the most important thing. I will say if you want the next-day delivery make sure you order before 12 noon otherwise it will come the day after the next day but you have still paid the postage for next-day delivery (I learned this the hard way my fault)”

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Posted 1 year ago

It's so good to hear that you are happy with the quality and design of your harness, Jay :) Thank you for taking the time to write us a review.

Posted 1 year ago

“So pleased with Rubys third harness and lead set ,, we ve chosen pink this time 💗 It is indeed a Perfect Fit, thank you.”

PerfectFit 5 star review on 31st August 2023

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Posted 1 year ago

Ruby looks great in her new pink outfit, Lynda. Thank you for the 5 starts and wishing you both happy walkies! :)

Posted 1 year ago

“Tia loves it !! The fitting guide was so helpful, I felt very confident ordering it that it would fit and its perfect. Arrived quickly too. I like that it's adjustable, the padding is soft and doesn't rub her skin. 40mm size is heavy duty and the D ring is strong, with a front attachment also which is useful. Tia is not a standard shaped dog given her breed but this fits so well, spreads the weight well across her chest and body, doesn't pull on her neck. Plus it's nice that she doesn't haven't to put her head through it as it can clip round her.”

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Posted 1 year ago

Tia looks very smart in her harness, Annabeth. Thank you for sharing and for the lovely review. It's much appreciated :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,639 reviews