PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,643 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to perfectFit regarding the fitting, really quick response and great advice, fitted perfectly, very happy”

Helpful Report

Posted 1 year ago

Lovely to hear that you are pleased with the fit of your harness, Ruth. Thank you for your the 5-stars! :)

Posted 1 year ago

“These harnesses do exactly what they say on the box ... they are a perfect fit. We have a very reactive dog who is an ongoing process of training and the only problem is he managed to break one of the buckles but we have two of the harnesses now and it makes walking him a lot safer as he definitely cannot escape from them. They are very well made and the process of getting the correct fit is made very easy by the friendly and helpful staff.”

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Posted 1 year ago

It's great to hear that the harness is helping with your reactive pup's training and that we were able to help you get the correct size for him. Thank you for your lovely review, Simon :)

Posted 1 year ago

“Very helpful staff. Good old-fashioned proper customer service that is sadly lacking in most companies these days. Good product. Such a good idea being able to mix and match the different parts of the harness to get the right fit.”

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Posted 1 year ago

Thank you for your kind words, Elaine. We're so glad to hear that the team looked after you well and that you are pleased with your harness :)

Posted 1 year ago

“As my dog is just 9 months old I emailed for help with sizing to allow for growth. The advice I was given is a good fit with room adjustment as he continues to grow. Good customer service. Hopefully he won't grow much more, but, I know I can buy bits of the harness and not have to shell out for another full harness.”

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Posted 1 year ago

Thank you, Sally! Yes, you will be able to just upgrade individual sections of the harness if you need to as he 'bulks out'. If you are unsure of which piece(s) could do with changing up, so just get in touch if you would like any advice on this in the future :)

Posted 1 year ago

“I’d heard a lot of good things about the PerfectFit harness so I decided to buy one for my very energetic head strong Springer Spaniel. It fits her really well, is so easy to put on and even better that it doesn’t have to go over her head. Very happy with our purchase.”

PerfectFit 5 star review on 29th August 2023

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Posted 1 year ago

We're really pleased to hear that you are happy with the fit of your lovely Springer's harness and the fact that it doesn't have to go over her head. She looks fab in the pink! Thank you for taking the time to review us, Lorna. it's much appreciated :)

Posted 1 year ago

“It’s exactly what it says on the label!! A PerfectFit!! I’ve bought 2 now so that we’ve got a spare for when our four-legged friend gets it wet while splashing in the sea.”

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Posted 1 year ago

That's a great idea to have a-wash-one-wear-one set up for your sea loving pup! Wishing you both many happy swims ahead :)

Posted 1 year ago

“We have used PerfitFit for our working line golden retriever since we got her around 5 months. It really helped initially with her disklike of having things put over her head. It's super easy to use, keep clean and add to when parts need to be replaced. Highly recommend.”

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Posted 1 year ago

Thank you for your recommendation, Abigail! We're pleased to hear that your harness is working well for your lovely Golden Retriever. Wishing you many happy walks ahead! :)

Posted 1 year ago

“Have been looking for a long time for the perfect harness for our very sensitive border terrier. The fact that you can mix and match the different parts is genius! Your suggested parts all fit perfectly and Trigger is now a very happy dog!!”

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Posted 1 year ago

Aw! It's just lovely to hear that Trigger is feeling happier in his harness, Lynne. Thank you so much for the lovely review :)

Posted 1 year ago

“I was initially uncertain about buying 3 different pieces for a harness. After contacting PerfectFit they were very helpful and after taking my dog's measurements recommended the pieces I needed. Quick delivery and is a perfect fit. What's great is that will change pieces if required until you have the perfect fit for your dog. Oscar hasn't been able to slip out of this harness as he did with other makes which have no chest strap under the dog. Great company and excellent customer service.”

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Posted 1 year ago

We're pleased that we could help you find the best combination of pieces for Oscar and that he has been safe and secure in it since! Thank you for taking the time to review us, Peter :)

Posted 1 year ago

“This is definitely the Ronseal of dog harnesses - it really is a perfect fit! I would absolutely recommend dealing with a really knowledgable retailer or - like I did - be in touch with the head office to get advice on fitting the different sections, which come in varying sizes for different breeds and ages. They really could not have been more helpful, and helped get the perfect fit first time.”

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Posted 1 year ago

Thank you for your lovely review, Sean. We do just what it says on the tin! :) It's great to hear that the team looked after you well!

Posted 1 year ago

“I am so impressed with the service from the Perfectfit, from start to finish they have been polite, helpful and supportive. I had to ring up for sizing as I have a puppy, the girls were so friendly on the call. After receiving my harness and lead, I had to call back as one of the pieces was too small, again friendly and so helpful, no problems with exchanging the part in fact it arrived first thing the next morning. such a great company.”

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Posted 1 year ago

What a lovely review, Carol, thank you! We are pleased to hear that the team looked after you so well :)

Posted 1 year ago

“They really are a perfect fit. The three separate pieces mean they can be fitted to your dog for the perfect fit. It also means you can replace individual pieces rather than having to buy completely new harnesses. They aren't restrictive and allow full motion of the front legs and shoulders.”

PerfectFit 5 star review on 27th August 2023

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Posted 1 year ago

Just beautiful, Kath! The colour looks great too! We love that you are happy with your new harness. Happy walkies! :)

Posted 1 year ago

“So good to be able to tailor a harness to the size of your dog. I’d tried a few before finding this brand. Lots of colour choices, easy to adjust and lovely and soft.”

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Posted 1 year ago

Thank you for your kind words, Sarah. We are happy that you found us too! Happy walkies!

Posted 1 year ago

“Great harnesses as you can mix and match combinations of pieces to achieve the best fit for your pooch. Lovely selection of colours and totally washable for mucky pups. Brilliant, friendly customer team makes ordering simple. They really are the best harnesses.”

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Posted 1 year ago

Aw! What a lovely picture, Fiona. Thank you so much for sharing it with us. Wishing you many watery, muddy walks ahead! :)

Posted 1 year ago

“They what they say, plus they’re lightweight and soft and don’t interfere with their movement Customer service is fantastic too.”

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Posted 1 year ago

Aw, the Jade looks great against your pup's coat, Jane! Thank you so much for sharing it with us. We're pleased to hear that the team treated you well and you are happy with the comfort and fit of your harness.

Posted 1 year ago

“Fits perfect”

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Posted 1 year ago

That's wonderful news, Martin. Just like it says on the tin! :) Thank you for taking the time to write us a review, it's much appreciated.

Posted 1 year ago

“This one you just sent me , is really good and fits lovely, that was the top piece thankyou . I am very pleased how you have helped me with reggie , and making sure your customer is happy too , very grateful”

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Posted 1 year ago

We love to make our customers happy, Pauline! Thank you for the lovely review :) Wishing you and Reggie many happy walks ahead!

Posted 1 year ago

“Great harness. Ordered what we thought was the right size, but wasn’t quite right. Company great at letting us swap pieces to make it the perfect fit!”

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Posted 1 year ago

We are so pleased that you found the best fit for you :) Thank you for taking the time to review us!

Posted 1 year ago

“Previously had bought harness from perfect fit just needed a replacement item & it arrived within a day of ordering & is a perfect fit & great for our spaniel who loves the water”

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Posted 1 year ago

Thank you for the 5 stars, Susan :) We're pleased to hear that you received your replacement piece in good time. Wishing you and and your Spaniel many happy walkies (and swims) ahead! :)

Posted 1 year ago

“Cooper loves his new harness. Super comfy and easy to put on. Very pleased with my purchase”

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Posted 1 year ago

We love that you and Cooper are happy with your new harness, Susan :). Thank you for your lovely review and wishing you many happy walkies ahead!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,643 reviews