PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,642 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Puppy is still pulling with this harness.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write us a review. The PerfectFit Harness is not an anti-pull harness as such. The feeling of security when wearing a soft, comfortable and well-fitted harness is often sufficient to encourage a pup not to pull and the front piece of the harness comes with an extra D-ring for more steering control which is a helpful tool to use alongside positive reinforcement training. It is often best to think of the harness as the first step in your loose-lead training journey. If you would like to talk to us further about this, please do get back in touch and we will be happy to speak to you further about this :)

Posted 1 year ago

“Bought as this was recommended by our trainer. I have only had my harness a few days so can't give a full review yet, but customer service has been 10/10. My pieces were initially too small for my pup but Jen and Gemma were extremely helpful, they asked for photos of her in the harness and sent out new pieces straight away that fit perfectly. The harness is really great quality, love the fleece material to make it really comfortable and it's really easy to get on a wriggly puppy as each part unclips.”

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Posted 2 years ago

Thank you for your review, Ciara. We are pleased to hear that you are happy with the first impressions of your new harness. Do let us know how you get on. Happy walkies! :)

Posted 1 year ago

“Staff were very helpful in dealing with a sizing query and really friendly.”

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Posted 2 years ago

It's lovely to hear that the team looked after you well, Sarah. Thank you for the lovely review! :)

Posted 1 year ago

“This is my 3rd harness I have bought. Very good quality and always very helpful people on the phone with any questions. Would highly recomend”

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Posted 2 years ago

Thank you for the recommendation! We are pleased to hear that you are happy with the quality of your harness and that the team looked after you well :)

Posted 1 year ago

“Excellent service - really made a big effort to get it right for my two very different daschunds! Persisted and sent me several different bits until we got the right fit”

PerfectFit 5 star review on 25th August 2023

Helpful Report

Posted 2 years ago

That's brilliant to hear that we were able to find the best fit for you after a bit of toing and froing :) Thank you for taking the time to write us a lovely review!

Posted 1 year ago

“I was recommended Perfect Fit by my dog trainer and I found the staff to be really helpful. I made a mistake with my order and they fixed it quickly for me. The harness is well made and and fits my puppy perfectly and will grow with her until she's ready for the next size up.”

Helpful Report

Posted 2 years ago

We are so pleased that you are happy with the fit and quality of your harness and that it was recommended to you by your trainer. Thank you so much for leaving us a five-star rating! :)

Posted 1 year ago

“I like the ethics of the company and the product is excellent.”

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Posted 2 years ago

Thank you, Lorraine, that means a lot to us here at PerfectFit! Thank you so much for taking the time to review us, it really is much appreciated. Happy walkies! :)

Posted 1 year ago

“Fits Perfectly - just as it says "on the tin".”

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Posted 2 years ago

That's great news, George! Thank you for your review :)

Posted 1 year ago

“Great company Great product Great service”

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Posted 2 years ago

Aw, It's lovely to hear that you are happy with our service and your harness, Mel. Thank you! Happy walkies! :)

Posted 1 year ago

“This is a lovely harness but as I have a nervous dog she is struggling to wear it. It would be lovely to see the same harness but in a lighter model. We are using desensitization training to help her adjust. Jackie S”

Helpful Report

Posted 2 years ago

Thank you for your review, Jackie :) I'm sorry to hear that your pup is struggling with the harness. There are some cross overs between the size ranges so, depending on your dog's bread and girth measurement, we may be able to offer a more light-weight option. Please do email us at infor@perfect-fit-dog-harness.com, as we can certainly see if this is an option for you.

Posted 1 year ago

“So this is the second harness and lead that we have bought in six years. They are the best harness by far. I had to exchange one part of the harness as it was coming up a bit big on my new pup, I emailed customer services that I was sending one part back, and that I needed the next size down. I was shocked to find the one I wanted on my door mat the next day. Brilliant customer service and brilliant harness. Happy dogs.”

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Posted 2 years ago

It's great to hear that your harnesses have lasted so well and that your replacement piece arrived so quickly. The warehouse team are super speedy aren't they? Thank you for taking the time to write us such a glowing review :)

Posted 1 year ago

“Very helpful advice on sizing for my mixed breed pooch. Had a small one whe. He was a puppy and he loved it but obviously was too big for that now”

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Posted 2 years ago

Your pup looks very happy in his harness. Thank you for sharing this with us, Janet :) We love to hear from returning customers.

Posted 1 year ago

“My new puppy loves her new harness, so do I. 😁 It's a very comfortable fit for her, and it can be adjusted as she grows. A very easy process to order online, and a very prompt delivery within 3 days The only thing to complain about was the volume on the video, for fitting, as I'm a little deaf I struggled to hear, but other than that, it's a perfect fit. Thank you, would recommend without hesitation.”

Helpful Report

Posted 2 years ago

Thanks so much for your review, Debbie! We're so glad that you're happy with your experience with PerfectFit and that your new puppy and you love the harness. We apologise if the volume on the video was too low for you, I've passed your feedback on to the IT team. Wishing you and your pup happy walkies! :)

Posted 1 year ago

“Wonderful customer service and support, you really feel valued as a customer. The harness we ordered fits perfectly following the size recommendations we received, Polly looks very smart & comfortable in her new harness.”

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Posted 2 years ago

We're so pleased to hear that the team made you feel as valued as you are, Jacqueline :) Wishing you and Polly many happy walks ahead!

Posted 1 year ago

“I have been using perfect fit harnesses exclusively for over 3 years. I have two beagle girls and regular harnesses fit poorly, so this is an amazing and more cost effective alternative to having harnesses custom made. The fact you can replace just one of the 3 pieces is also amazing. One of my beagle girls likes to rub agains walls which means the y front piece needs replacing sooner than the rest. So rather than purchasing a full new harness, I replace 1 piece only, again making it way more cost effective in the long run. The rest is still going strong 3 years after purchase. My girls are comfortable and love their harnesses, especially as there is no need to pull anything over their head (something they dislike). I personally like the front clip option to help with training on pulling. I would highly recommend this harness to anyone.”

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Posted 2 years ago

Your girls looks very happy in their harnesses, Saskia. Those smiles are just the sort of review that we like! Thank you for taking the time to write us such a lovely review :)

Posted 1 year ago

“Harness is great Sassy is 6 months old and walks really well on it. Would recommended”

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Posted 2 years ago

Thank you for your recommendation, Mary. Sassy looks great in her pink PerfectFit! :)

Posted 1 year ago

“I really love these harnesses. I love the way that they come in 3 separate pieces so that you can find one for any size and shape of dog. I bought one for my Dobermann puppy and while it was expensive at first it's worked out cheaper over the first year of having her because I haven't had to replace all the pieces at once. Just the belly piece and the front piece, and months apart. The customer service is also great because the front piece became frayed, I contacted customer services and they replaced it with no hassle.”

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Posted 2 years ago

That's a great action shot of your girl in her PerfectFit, Rowan. Thank you for sharing it with us and for your lovely review! :)

Posted 1 year ago

“Great service as always. The quality of these harnesses is great. Our Labrador wears his twice a day for long walks that include swimming in streams etc. His harness washes really well and is as good as new. We recently purchased a second harness simply to have a dry one available at all times!”

Helpful Report

Posted 2 years ago

Thank you for your kind words, Anne :) It's great to hear that your Lab gets such good use out of it and that you have treated him to a new one.

Posted 1 year ago

“Fits well and nice and soft next to the skin, especially under the chest on the short haired dog that I have.”

Helpful Report

Posted 2 years ago

Thank you so much for the review, Ruth! It's great to hear that your harness fits so well and is nice and soft next to your dog's skin. Wishing you many happy walks ahead :)

Posted 1 year ago

“This is our 4th Perfect Fit harness, his baby one, and now his 3rd adult one. As always they fit perfectly. We have this new one in yellow as a spare for when his red one is wet, we also have one in orange which is intentionally a bit big so his jumpers and coats fit under the harness in winter! These harnesses are escape-proof if you have a Houdini on your hands and are durable and easy to wash. It's also great to have the D-ring on the back for attaching ID tags if your pooch doesn't wear a collar. I would never have any other harness for Henry and frequently recommend them to other dog owners who stop and admire his harnesses and ask about them. The wonderful customer service team are always extremely helpful and goes out of their way to ensure your pooch has the right fit and the website is easy to use. Pawfect!”

Helpful Report

Posted 2 years ago

Thank you so much for your fantastic 5 star review, Annemarie! We're so glad that you and Henry have had such success with the PerfectFit harnesses and that it has given you peace of mind for your little escape artist safe. We really do appreciate you taking the time to share your experience with us :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,642 reviews