PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,643 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy! I've had my fur baby a year now and I have spent an absolute fortune on many harnesses, and not once did I think my pup looked comfy, after asking many many people for their favourite brand and trying them all I took to a forum im on and I was astounded by how many people said perfect fit so I took the plunge and ordered one, I'm so glad I did, it looks great on my baby and he never seems to be uncomfortable in it, im genuinely over the moon with it and would 100% recommend it to any dog parent.”

PerfectFit 5 star review on 24th August 2023

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Posted 2 years ago

This is great to hear, Jo! We're thrilled to hear that your little on is finally happy and comfortable in a harness! That gorgeous smile is the perfect review for us! Thank you for taking the time to review us. It really is appreciated :)

Posted 2 years ago

“The harness really does fit well, the best we've had for our Dalmatians. We ordered the wrong size and quickly received a replacement. Excellent service”

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Posted 2 years ago

thank you for your review :) We're pleased to hear that the fit is good your your Dalmatians and that you were happy with the service your received. Wishing you many happy walkies ahead!

Posted 2 years ago

“Very helpful team, more than happy to help. I just wish my dog was a happy to keep trying the harness on without going out for a walk 😀.”

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Posted 2 years ago

They always think it's walkies time when the harness comes out don't they, Graham? :) Thank you for the 5-stars! It's much appreciated.

Posted 2 years ago

“Two days after receiving the harness we went on holiday and on the first day a clip broke. It is still just usable but I intend to return when our holiday is over.”

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Posted 2 years ago

Thank you for getting in touch, William. I’m really sorry to hear that the clip has broken on a section of your harness. This is not what we would normally expect from our harness and we can certainly replace this for you. We will contact you directly.

Posted 2 years ago

“They fit my dogs perfectly Very happy with them Thank you for all your help Lisa”

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Posted 2 years ago

Thank you for the lovely review, Lisa. WE are so pleased to hear that you are happy with the fit of your harnesses :)

Posted 2 years ago

“I have been using these harnesses for years now, fantastic quality - I haven't had one wear out or need repairing yet - and great customer service, staff are so helpful with fitting and will send multiple pieces to try if your dog is a difficult shape. The front ring is a life (and arm!) saver if you have a dog that pulls. The harnesses are secure; I have LGD, lurcher and toy dogs but none have ever even vaguely looked like slipping out of the harness. The design also doesn't slip around like some or impede the dogs' natural movement.”

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Posted 2 years ago

Wow! That is certainly the sort of recommendation we like, Nichola, so thank you! You and all your pups definitely do demonstrate the benefits of the harness for fitting different breeds. Thank you for posting the lovely photo of your dog in their harness too... Just beautiful!

Posted 2 years ago

“My dogs have had Perfect Fit harnesses for years. The only harnesses that I’ve been able to get to fit comfortably. Great to be able to replace one part when it’s started to show signs of wear.”

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Posted 2 years ago

We always love to hear from our long-standing customers, Teresa, so thank you for taking the time to write us such a lovely review.

Posted 2 years ago

“Totally amazing !!Fits her perfectly after emailing customer support! Thank you x”

PerfectFit 5 star review on 23rd August 2023

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Posted 2 years ago

Aww! Just look at those two :) We're thrilled to hear that the team were able to advise on the best fit. Wishing you three many more happy walks!

Posted 2 years ago

“Received quickly and well packaged This is our second purchase as we were so pleased with the first one”

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Posted 2 years ago

Thank you for your second order and for taking the time to review us. Happy walkies! :)

Posted 2 years ago

“From the initial phone call to perfect fit, to the delivery the service has been first class, the lady on the phone was terrific so helpful, the harness is a great fit and looks lovely on my dog ,highly recommend x”

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Posted 2 years ago

Thank you for your recommendation, Hilary. It really is much appreciated :) It is great to hear that you were happy with your purchase from beginning to end.

Posted 2 years ago

“I initially bought completely the wrong sizing for my Setter. Quick chat and various different sizes and pieces were sent out for me to make up the harness that best suited. I am absolutely over the moon with it and the customer service was phenomenal.”

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Posted 2 years ago

Thank you for your kind words, Angie. We are happy to hear that we found the best fit for your Setter and that the team were helpful. Wishing you many happy walks :)

Posted 2 years ago

“So nice to talk to someone and get help re fitting as well as being able to call and make a correction when I accidentally ordered the wrong colour . When it first arrived I did wonder if I had ordered too small but after the second wear it really is a perfect fit . Easy to put on and Trudy is very happy in it”

Helpful Report

Posted 2 years ago

We are happy to hear that Trudy is happy in her harness, Kate. Thank you for taking the time to review us. It's much appreciated. If yo do want us to double check the fit, please email over some pictures and we would be happy to advise. Or give us a call. We love a good chat on the phone, too :)

Posted 2 years ago

“Great company to deal with quality product and very helpful advice to get best fitting harness for my Welsh terrier. They go the extra mile. Well done”

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Posted 2 years ago

Thank you for your kind words, Paul :) Wishing your and your little Welshy many happy walks ahead!

Posted 2 years ago

“Excellent service and great quality products!”

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Posted 2 years ago

Thank you for the 5 stars, Marie :) We are pleased to hear that the team were helpful and you are pleased with the quality of your harness. Happy walkies!

Posted 2 years ago

“The harness fits very well and the dog 🐶 s comfortable.”

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Posted 2 years ago

Thank you for taking the time to write us a review, Janet. We're pleased to hear that you and your pup are happy with your harness :)

Posted 2 years ago

“Brilliant! Puppy loves it, me too”

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Posted 2 years ago

We're thrilled to hear that you and your puppy are happy with your new harness, Marie. Thank you for the lovely review :)

Posted 2 years ago

“Modular design means the harness will fit properly. Excellent support and advice when buying for the first time. Well made and comfortable for the animal. Panels can be changed as puppy grows. I wouldn't buy a one-piece harness ever again.”

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Posted 2 years ago

We love that you like the modular design of the harness for your puppy, John. If you would like any aivice on how to upgrade as your pup grows, just get back in touch and we will be happy to help. Wishing you many happy walks in the meantime :)

Posted 2 years ago

“We struggled to find a harness that was a good fit for our Jack Russell puppy, but with just a couple of measurements and a photo, Rhi at PerfectFit was able to get it right first time. We are delighted with our good quality, good looking and perfectly fitted harness.”

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Posted 2 years ago

It's lovely to hear that you are pleased with your harness for your little one, so thank you for the lovely review. We will be sure to pass on your comments to Rhi. She'll be thrilled :)

Posted 2 years ago

“A repeat order for the two dogs so we could have a spare set in case of wet weather. Excellent fit and the dogs seem happy with their harnesses. Top quality product, that shows no sign of wear to our original purchases from two years ago. I am sure the additions will be just as good. Thanks.”

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Posted 2 years ago

A great idea to have a wash-one-wear-one set-up Steven :). We always love to hear from our long-standing customers, so thank you for taking the time to write us a positive review.

Posted 2 years ago

“Fantastic product. Easy to adjust and fit. Comfortable and smart design.”

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Posted 2 years ago

We're happy to hear that you are pleased with your harness, Samantha and that you found it easy to fit on your pup. Thank you for the 5 stars! :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,643 reviews