PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,643 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful harness, well made with good quality materials and dog comfort in mind. Lovely soft fleece lining and quiet clips. 2 rings for walking and working. Would highly recommend.”

Helpful Report

Posted 2 years ago

We are very happy to hear this, thank you Natalie :) Happy walkies!

Posted 2 years ago

“I have a problem with one of the harnesses. Photo below”

Helpful Report

Posted 2 years ago

Hello Marie. Thank you for sharing this helpful picture with us. We are so sorry to see that this has happened. We are more than happy to get this replaced ASAP. We have sent you a private message as well as an email. Look forward to hearing from you :)

Posted 2 years ago

“I can’t recommend this company enough. After ordering a harness we were delighted with the quality but found it a little too big. We were sent two alternatives one of which fitted perfectly! Excellent customer service and a great product!”

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Posted 2 years ago

We are so pleased to hear how happy you are with the smaller PerfectFit Judi! Every dog is so unique and that is why we have many sizing options and strap widths to chose from. Enjoy your walkies, and thank you for taking the time to post this review :)

Posted 2 years ago

“My 6 year old Boston Terrier has only ever worn perfectFit harnesses. She a 'puller' and never worn a collar. They are super soft and easy to wash. I won't buy anything else.”

PerfectFit 5 star review on 23rd August 2023

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Posted 2 years ago

Oh what an absolute cutie pie she is Tracey! She looks super smart in the Wine top piece too :) Thank you for your review.

Posted 2 years ago

“Very happy with the product and the service. Smooth communication, very helpful.”

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Posted 2 years ago

It is our pleasure to help you and your dog Izabela :)

Posted 2 years ago

“I have had to give this only one star and it’s not a reflection of the harness which appears to be well made and comfortable, it’s on the service which has meant I have been unable to use this since it arrived 2 weeks ago. I contacted perfect fit via the email provided for advice and despite chasing it up with 2 further emails have not yet received a reply. This is very disappointing as I chose perfect fit on the recommendation of my local dog behaviourist. He was impressed with the harness and the service. He is also very disappointed in the poor service I received and will not be recommending perfect fit going forward. It would be appreciated if my emails could be looked at and replied to asap.”

Helpful Report

Posted 2 years ago

Hello Fiona. It is most unusual for this to happen. We pride ourselves on our after sales support and we are so sorry that you have not had a reply from us. Having taken a look at the email thread, its seems that our reply to you bounced back and we were unable to reach your mail box. We will message you privately now, and get this resolved for you ASAP. Thank you for high-lighting this Fiona.

Posted 2 years ago

“Really pleased with the harness, sizing is perfect as recommended by customer care - the material is very soft and fits exactly how it should - I would purchase again and highly recommend”

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Posted 2 years ago

Thank you for such a great review Rachel :)

Posted 2 years ago

“Love the harnesses and customer service was second to none”

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Posted 2 years ago

That is very kind, and it is our pleasure to help. Thank you Hazel :)

Posted 2 years ago

“Finding a perfect fit for Max (American Bulldog) was difficult until a friend suggested "Perfect Fit". It took a bit of time to get the adjustment right and getting it on the right way as, in my mind, I thought it would be complicated...if I had read the instructions (properly) it would have been easier 😊 it's the perfect fit for Max”

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Posted 2 years ago

Max is incredible Amanda! The PerfectFit looks really smart on him too. Thank you for a lovely review, and for sharing a pic of Max with us :)

Posted 2 years ago

“Easy to order, quick delivery and no hassles. Colour was true to photos on website and a good fit. So all in all perfect!”

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Posted 2 years ago

Thanks for a super review Morag! :)

Posted 2 years ago

“I have these harness for all my four dogs, they really are a perfect fit and easy to put on and take off. I have a cocker spaniel who hates harnesses going over his head so this design suits his needs, no more hiding when he sees the harness come out! Love the colour ways too, each dog has a different colour so easy to see which one belongs to which dog.”

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Posted 2 years ago

This is exactly why we designed the PerfectFit in the way we did Helen! So many dogs, just like your little one, hate harnesses going on over their heads. We are very pleased that this design has helped your Cocker so much too. Enjoy your walkies together :)

Posted 2 years ago

“I have an Alaskan malamute and this is by far the best harness. It took two years of rather incessant pulling for him to tear the front section (we live near lots of sheep 😅) and I love that I can just order that specific section instead of buying a whole new harness. Thanks!!”

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Posted 2 years ago

We love fitting Alaskan Malamutes Soph! Thank you for a fab review! Happy walkies :)

Posted 2 years ago

“I have a Chug- a pug/chihuahua mixed breed and these are the only harnesses that fit her properly so that I can walk her safely whilst her being comfortable. I recently decided Lola would like a colourful top piece for summer so went with the bright pink- she looks beautiful!”

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Posted 2 years ago

Hello Emma! Awwww, Lola is just adorable, and looking super pretty in her new pink top piece! Thank you so much for your lovely review. We hope you and Lola enjoy your future adventures together :)

Posted 2 years ago

“Best fitting harness I’ve come across for a young fox terrier”

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Posted 2 years ago

Thank you so much! We love fitting Fox Terriers, you don't see many around these days. Happy walkies :)

Posted 2 years ago

“Really like this harness, first brand that seems to fit our mixed breed well but also be soft and flexible”

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Posted 2 years ago

We are pleased that your mixed breed dog is comfortable in their new PerfectFit. Thank you for your review :)

Posted 2 years ago

“Underbelly part stitching undone, but the rest was fine. Replaced very promptly.”

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Posted 2 years ago

Thank you for your understanding with this issue Liz. It is our pleasure to help. Happy walkies :)

Posted 2 years ago

“Our mini schnauzer seems so much more comfortable in this than her previous one & so easy to put on.”

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Posted 2 years ago

That is really great to hear how much happier your Schnauzer is with the PerfectFit Harness Ann! :)

Posted 2 years ago

“Our cockapoo had outgrown her original harness so after trying to work out which bits to relate I called their customer services. Just the best service ever - a shining example of fantastic knowledgeable and helpful service which is sadly missing so much now. I was advised to just buy a new top piece as that would give us the extra inch we needed. It arrived as expected and fits brilliantly. I can’t recommend Perfect Fit enough 😃”

Helpful Report

Posted 2 years ago

Hello Pauline, we are always here to help, anytime! Thank you for a lovely review :)

Posted 2 years ago

“I always buy PerfectFit for my dogs since a massage therapist for my old boy said they are the best to stop problems with joints. They are easy to use, well made and the staff are very helpful and they are delivered amazingly quick”

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Posted 2 years ago

Thank you for your lovely review Jennifer! :)

Posted 2 years ago

“PerfectFit indeed! What an amazing service, an amazing product, an amazing price. Measured my doggy and put the measurements into the online calculator which suggested a 20mm harness. Unfortunately my doggy did not like being measured and when the harness came it was too small. I sent an email asking for advice and the wonderful Steph sorted me right out! She suggested the thicker 40mm and asked for pictures to be sent to her to ensure 'perfect fit'. Steph also sent a larger Y front piece as she could tell my doggy was in-between sizes. I also sent pictures of Maple wearing the larger harness and Steph suggested the smaller Y front piece. We now have the correct harness for our girl and she loves it! She is a water furbaby and knowing the harness can be machine washable (I've had to wash it twice - once after the woods and again after the beach/sea) is amazing. I posted the small harness and larger Y front back to them and received a final invoice for the difference. There are multiple videos online to help you with fit and size too but if in doubt reach out to them for some guidance. Cannot recommend them enough as a company they have got it absolutely spot on. Thank you again to Steph, she's an asset to your company and couldn't have done more to help us out!”

Helpful Report

Posted 2 years ago

Hi Louise. Wow, thank you so much for taking the time to post such a comprehensive and kind review! It is our pleasure to help you and your lovely Lab, Maple. We will pass on your thanks to Steph as well. Enjoy your walkies together, and let us know if you need any help in the future :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,643 reviews