PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,643 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My second set of perfect fit harnesses for my two Chihuahuas- excellent fit and great service.”

PerfectFit 5 star review on 11th August 2023

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Posted 2 years ago

We just love to hear from returning customer, Sandra! Thank you for taking the time to write us a review :) Your little one looks lush in the Lilac! Happy walkies to all three of you!

Posted 2 years ago

“Excellent fit and very comfortable.”

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Posted 2 years ago

Aw! Just look at your two beauties! We think that you have chosen the colours very well to go with their coats! Thank you for taking the time to share this picture and give us 5-stars, Maggie :)

Posted 2 years ago

“amazing customer service”

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Posted 2 years ago

Thank you, Jana. We're thrilled to hear that you were pleased with the service that you received from the team :)

Posted 2 years ago

“Really perfect fit for my Vizsla puppy Flame. Makes walks so much easier.”

PerfectFit 5 star review on 10th August 2023

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Posted 2 years ago

It's great to hear that you and Flame are enjoying your walks better with a PerfectFit Harness :) Thank you for your lovely review.!

Posted 2 years ago

“Harness that fits, customer service that goes above and beyond. First harness didn't fit so after an email they sent a new one to mix and match pieces until the perfect fit was achieved. This is an upgrade from a 15mm puppy harness bought 3 years ago, that is still going strong. It is now snug, having bought larger pieces as he grew. They have always been helpful sizing and fitting. We would recommend these harnesses, comfortable, dog can't pull out of them and you can swap pieces if needed.”

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Posted 2 years ago

We love to hear from our long-standing customers :) Thank you for your lovely review. It's great to hear that you are happy with the fit for your pup and that our customer service team gave you all the help you needed. Wishing you many happy walks :)

Posted 2 years ago

“As it says in the Company name...Perfect Fit...I've tried a few harnesses from when Benson was a pup, recommended PerfectFit by a friend and I wouldn't use any others”

PerfectFit 5 star review on 9th August 2023

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Posted 2 years ago

Aw! What a lovely seaside picture! :) Thank yo for your lovely review. Wishing you and Benson many happy walks ahead!

Posted 2 years ago

“Very simple to adjust and fit, and does the job perfectly”

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Posted 2 years ago

It's wonderful to hear that you found adjusting your harness easy to get the best fit for your pup, Ian. Thank you for the review! :)

Posted 2 years ago

“Baxter’s harness fits great very pleased with the service”

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Posted 2 years ago

It's awesome to hear that you and Baxter are happy with your new harness, Sue. Thank you for the lovely review! :)

Posted 2 years ago

“The harness is really good, this is my second one as the first broke after 5 years of dog pulling very hard. The only negative was with the postage to Ireland as the courier company charged an extra €5 on top of the delivery and vat to act as a broker and bring through customs. This is nothing but a scam and they should change courier companies.”

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Posted 2 years ago

Thank yo for your 5-star review, Ed :) We appreciate that the extra charges are frustrating but we're afraid that, as the UK is no longer members of the EU, all international orders are subject to customs charges. We do however, have a stockist in Ireland, buying from which would avoid these charges in the future. Here is a link to our stockist map: https://perfect-fit-dog-harness.com/stockists. Wishing you many happy future walkies.

Posted 2 years ago

“Happy with latest purchase of a harness in the lovely wine colour. Great service and advice from the team, thank you.”

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Posted 2 years ago

We love the wine colour too! :) We're glad that the team were able to help you out. Thank you for taking the time to review us. It's much appreciated!

Posted 2 years ago

“Great service. But unfortunately I am having to return the harness as it is too small at the back but way too big at the front and my dachshund can still “escape” even in size xs.”

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Posted 2 years ago

Thank you for your review, Fiona. Do get back in touch before you return the harness as we may be able to find yo a better fit for your pup. We will be in touch.

Posted 2 years ago

“Second to none service. Thank you”

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Posted 2 years ago

What a lovely picture! The red looks lovely in your pup! We are thrilled to hear that you are happy with the service you received, Monique. Thank you for the 5-start review! :)

Posted 2 years ago

“We have struggled for the past 12 months to find a well fitted harness for our JRT. He is very lean and slim built. But thank goodness the trainer we are working with recommended Perfect Fit. It is perfect for hi. Due to the fact that you can mix and match sizes for the 3 individual parts of the harness. It has been a god send. At last we have a dog who is happy to wear the harness plus it gives us complete control when out walking. So content is he that he falls asleep wearing it.”

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Posted 2 years ago

Well I don't think that we could get a better review that this picture! That is the face of a contented pup... Just gorgeous! Thank you for your kind words, Liz :)

Posted 2 years ago

“We’ve got both the perfect fit Harness and the Perfect fit long lead and I absolutely love them both. The harness fits brilliantly and it doesn’t put as much strain on my puppy as his previous harness did. It also looks lovely on. The longer lead is better than I thought too. It’s soft, so my hands don’t get hurt if/when my dog pulls, but I like the varying length lead sizes you can make as well. It’s really helpful depending on where you are to adjust the length really simply. I don’t like retractable leads, so this is perfect for us. I’d definitely recommend them both.”

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Posted 2 years ago

Aw! Your pup looks just lovely in the jade harness and lead! Thank yo for giving us such a lovely review Hollie :) We're pleased to hear that you like the super-soft fleece on the lead too!

Posted 2 years ago

“we had tried one dog harness with our new whippet and it was not working out - it had required putting her head through and then fastening was doubly secured with velcro and she really hated the noise Perfect fit works really well. it did take us a bit of time to work out the straps, but the video online was very helpful. To fasten, it just needs wrap round neck (no head through) and easy click, then bring the rest through front legs and fasten at each side - two easy clicks again IT goes on without her even noticing, and comes off equally easily In use its very secure and has made walks easier and no strain on her necl”

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Posted 2 years ago

We're so pleased to hear that your lovely Whippet is happy to have the harness put on and taken off. We love hearing how are harness can help with this :) Thank you for the kind review, Robert :)

Posted 2 years ago

“This is the first harness that fits our Doberman correctly, and it is because it is in three sections which can be mixed and matched to fit a dog perfectly. We were initially advised to take two sizes and return the pieces that did not make the harness the perfect fit, which we did. We have had to replace one section twice due to our dog chewing the harness, but because it comes in three sections I only had to order the one section that had been chewed. I also like that two leads can be hooked onto the harness, one on the back and one at the front of the chest. This gives better control. Would highly recommend.”

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Posted 2 years ago

Thank you for the 5 starts! We're very pleased to hear that you and your Doberman are enjoying the harness :) We love to hear when we are able to offer a good fit when a customer has had difficulty before. Wishing you lots of happy walks ahead! :)

Posted 2 years ago

“Excellent service. Website easy to navigate. Staff very helpful and able to advise. Would 100% recommend”

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Posted 2 years ago

Thank you so much for your review! It's great to hear that you recommend us and liked the service that you received whilst buying your harness. Happy walkies!

Posted 2 years ago

“Such quick and helpful responses from Lucy on sizing a harness, and she got it spot on just from sending her a photo of my dog. Lovely quality product, fits perfectly and he loves it. Will definitely be recommending.”

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Posted 2 years ago

We will be sure to pass your lovely words on to Lucy, Debs. Thank you for taking the time to write us such a positive review :)

Posted 2 years ago

“Amazing company I emailed them for advice and got an instant reply. The Harness is strong and well made and fits like a dream. And as the parts are individual I can change them as my boy grows.”

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Posted 2 years ago

It's wonderful to hear that you are happy with the quality and fit of your boys harness :) Thank you for taking the time to write us such a positive review. it is much appreciated.

Posted 2 years ago

“Awesome Harness, Outstanding Customer Service I'm amazed at how easy it has been to sort out my mistake of purchasing the wrong size harness. I phoned the company and spoke to Steph, who helped me with this matter so quickly. The new pieces were sent right away and then I returned the pieces I didn't need. I couldn't be any happier, not only for how pleasant it was speaking to Steph, but also because it's the best harness ever!! At last, our 4-year-old furry baby has a harness that fits and feels so well. I highly recommend this product. You can rest assured that if there are any issues, this company will go the extra mile to help you asap. Thanks again!”

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Posted 2 years ago

Thank you so much for your lovely review, Susana. We will be sure to pass your thanks to Steph :) It's great to hear that you were pleased with the service that you received and the quality and fit of your pup's harness. Wishing you many happy walks ahead!

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,643 reviews