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PerfectFit Reviews

4.9 Rating 2,644 Reviews
97 %
of reviewers recommend PerfectFit
4.9
Based on 2,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

PerfectFit 5 star review on 25th August 2025
Emily Wheeler
PerfectFit 5 star review on 25th August 2025
Marion
PerfectFit 5 star review on 24th August 2025
Chrissy
PerfectFit 5 star review on 24th August 2025
Anonymous
PerfectFit 5 star review on 21st August 2025
Vivienne
PerfectFit 5 star review on 21st August 2025
Vivienne
PerfectFit 5 star review on 21st August 2025
Vivienne
814
Anonymous
Anonymous  // 01/01/2019
Amazing customer service, always recommend PerfectFit.
Helpful Report
Posted 2 years ago
Thank you for your recommendations, Suzy! It is always great to hear from returning customers :)
Posted 2 years ago
Amazing 🤩 so lovely to talk to & sort out my dog harness. Definitely order again.
Helpful Report
Posted 2 years ago
Thank you for your kind words, Clare! We would be very pleased to speak to you in the future :) Happy walkies!
Posted 2 years ago
Very helpful staff. Very knowledgable on their product and friendly…. Quick delivery and harness fits well …… easy fitting video helps online great choice of colours this is my second harness due to fast growing giant puppy….. got the lead to match ….,,
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Posted 2 years ago
Thank you for your kind review :) We are pleased to hear that the team were able to advise you on which harness to go for and that you chose to go with a matching lead too. Happy walkies!
Posted 2 years ago
Excellent personal service as we have a mixed race puppy. Recommended harness is an excellent fit and very pleased with lead too.
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Posted 2 years ago
We are thrilled that you were recommended the correct fit for your growing puppy and that you chose to go with a matching lead, too :) Thank you for your review, Clare :)
Posted 2 years ago
hello I have not received my harness
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Posted 2 years ago
Thank you for getting in touch, Caroline. We have investigated your order and can see that there was an issue with customs. We will be in touch to arrange for this to be resent.
Posted 2 years ago
Absolutely amazing fit. Very soft and not restrictive to my dogs movements. Would definitely recommend.
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Posted 2 years ago
It's great to hear that you like the non-restrictive design of the harness. Thank you for the recommendation, Jennifer! :)
Posted 2 years ago
Very helpful staff, and the harness is well made. It works really well and our dog likes that we do not need to put it over her head! It sits nicely and when she does pull it does not impact on her next at all
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Posted 2 years ago
Thank you for the 5-star review, Marcus :) We're pleased to hear that you are happy with the quality and design of the harness. Happy walkies!
Posted 2 years ago
A brilliant harness that allows you to mix & match the different elements to find the best fit for your dog. This is the second perfect fit harness I've bought & the team have been so helpful in suggesting sizing & changing one part to get the right fit. Its clear from my dogs demeanour that she finds it comfy & easy to wear.
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Posted 2 years ago
The fact that you can tell that your dog is happy and comfortable on her harness is what it is all about! :) Thank you for taking the time to write us such a lovely review.
Posted 2 years ago
So happy with my purchase! Never realised that you can buy each piece as your puppy grows! Thank you to the sales lady who helped me! What a change to have proper decent customer service! Highly recommend .
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Posted 2 years ago
What a lovely review, Sally-Anne. Thank you :) It's awesome to hear that the team looked after you well!
Posted 2 years ago
Just amazing, we found about it through our dog behaviourist and it really is a perfect fit. The fact that if it doesn't fit you ask for the spare pieces until you find the right one and then send it back is such a great costumer experience.
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Posted 2 years ago
Thank you for taking the time to write us a lovely review, Aida. It is always wonderful to hear when we have been recommended. We're pleased that you found the whole experience a positive one :)
Posted 2 years ago
This is the best harness I've had for my dog, he's a cross breed, so has a deep chest, but is small in other ways. I've always struggled to get a harness that comfortably fits his shape without either being too big on one place and too tight in others. Perfect fit ticks all the boxes. The sales team were patient and helpful, sending me alternative pieces until it was correct. It's a lovely soft, light harness, but also gives me control, when I need it and keeps him safe.
PerfectFit 5 star review on 4th August 2023
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Posted 2 years ago
Thank you so much for your kind review :) It lovely to hear that we have been able to help with a good fit when you have struggled in the past. Your pup looks just great in his harness (those curls are just gorgeous!)
Posted 2 years ago
The harness is lovely and soft and comfortable however the front Y piece has torn already. For such an expensive harness I would have expected it to last a lot longer.
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Posted 2 years ago
Thank you for your feedback, Sarah. It's lovely to hear that you find the harness soft and comfortable :) We're sorry to hear that the front piece has already torn. This is most unusual and certainly not what we would expect from our harness. Our customer service team will be in touch to see if we can rectify this issue for you.
Posted 2 years ago
Comfy and well-fitting harness and love that it’s made locally.
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Posted 2 years ago
Thank you for your kind feedback. It's great to hear that your dog finds the harness comfortable! :)
Posted 2 years ago
Two problems:- firstly, difficulty in finding fitting information and the one item we did find ( woman with the toy dogs ) was not helpful. She had some black clothing on which conflicted with the black harness - difficult to distinguish one from the other. Also, our difficult dog now refuses to allow us to put the harness on him with avoidance and aggression .So, we are not happy!
Helpful Report
Posted 2 years ago
Thank you for your feedback, Chris. We're sorry that you have trouble with the fitting of your harness. Here is a link to our short fitting video, which may be of help: https://www.youtube.com/watch?v=ZGcqWgc5xsg You can also email in some pictures of your dog in the harness and we would be happy to advise to: info@perfect-fit-dog-harness.com. Alternatively, our customer service team can offer advice over the phone if you wish to speak to someone. You can call us on 01684 569553
Posted 2 years ago
Really pleased with my puppy's new harness. Love that it can grow with her. Must say customer service is just sensational. Great advice and contact. Thank you
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Posted 2 years ago
Thank you for your kind words regarding our customer service team, Megan :) It just lovely to hear that you are pleased with your harness and the fact that it can grow with your lovely pup. Wishing you many happy walkies in it!
Posted 2 years ago
Very good. Very good and quick service. The best harness. Fits perfect. Great quality. Good value. Highly recommended. Use these harnesses on all 4 of my dogs.
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Posted 2 years ago
Thank you so much for your recommendation! It's always wonderful to hear when someone with multiple pups uses the harness for all of them. We are thrilled that you consider us to be the best harness :)
Posted 2 years ago
I messaged to ask for advice on how to adapt our harness as our puppy is now much larger. Someone replied almost straight away, looked up our previous order and suggested the new part we needed. I ordered and the new part was with us later that week. Fabulous service, great product. Very happy customer.
PerfectFit 5 star review on 3rd August 2023
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Posted 2 years ago
You have described the benefits of the modular design for a growing puppy perfectly, Sarah! :) Thank you for taking the time to write us a review. We are really pleased that the team were able to advise you and that you received your new pieces quickly. Wishing you many happy walk ahead!
Posted 2 years ago
Perfect for our new puppy, we have had one for our two year old border terrier since she was a puppy and have moved up to bigger sized pieces as she has grown, love these harnesses and the advice and support when I asked for help. We have matching leads for note of them too.
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Posted 2 years ago
It's great to hear that you have come back to us for a harness for your new puppy, Jan. We just love to hear from long-standing customers :) Thank you for taking the time to write us such a lovely review and we're pleased to hear that you have gone for a lead for both of them, too. I bet they look really smart!
Posted 2 years ago
Ordered a harness and training lead for our new puppy (16 weeks old). The staff were really helpful and happy to answer all my silly questions. Prompt delivery was much appreciated and the products are top quality. Most important thing is Luna is happy with both!
PerfectFit 5 star review on 3rd August 2023
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Posted 2 years ago
Thank you for taking the time to write us a review, Ray. It's great to hear that the team were able to help with your queries. There are no silly questions :) Luna looks great in her harness and we love the matching coat which goes well with the wine colour that you have chosen. Happy walkies!
Posted 2 years ago
The fit is really good there's a however and the clasps are very difficult to pop open and that maybe because we are older but doubt that as they are very stiff to open making getting it on and off somewhat difficult
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Posted 2 years ago
Thank you for your review, Patricia. It's great to hear that you find the harness to be a good fit for your pup. We may be able to help with the clip-size issue. It is possible that your dog will fit into the next range up. This range has larger clips which may suit you better. If you would like to explore this possibility, please do get back in touch.
Posted 2 years ago
PerfectFit is rated 4.9 based on 2,644 reviews