PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a harness and training lead for our new puppy (16 weeks old). The staff were really helpful and happy to answer all my silly questions. Prompt delivery was much appreciated and the products are top quality. Most important thing is Luna is happy with both!”

PerfectFit 5 star review on 3rd August 2023

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Posted 2 years ago

Thank you for taking the time to write us a review, Ray. It's great to hear that the team were able to help with your queries. There are no silly questions :) Luna looks great in her harness and we love the matching coat which goes well with the wine colour that you have chosen. Happy walkies!

Posted 2 years ago

“The fit is really good there's a however and the clasps are very difficult to pop open and that maybe because we are older but doubt that as they are very stiff to open making getting it on and off somewhat difficult”

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Posted 2 years ago

Thank you for your review, Patricia. It's great to hear that you find the harness to be a good fit for your pup. We may be able to help with the clip-size issue. It is possible that your dog will fit into the next range up. This range has larger clips which may suit you better. If you would like to explore this possibility, please do get back in touch.

Posted 2 years ago

“Prompt delivery. Good fit and totally flexible. Less bulky than than the K9Julius previous owned. A1. Website easy to follow to get right fit for my dog.”

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Posted 2 years ago

Thank you for your 5-star review! We're pleased that you are happy with the fit and design of your harness and that it got to you in good time :)

Posted 2 years ago

“VERY STURDY BUT MY DOGS PULLS WHEN WEARING IT”

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Posted 2 years ago

Thank you for your review, sue 😊 It’s great to hear that you find the harness sturdy enough for your pup. The harness can assist with pulling in many cases but is not an ‘anti-pull’ device as such, more of the first step into your training. A double ended training lead can be attached to the front and back D-rings of the harness. This can be helpful to give some gentle guidance from the front, whilst teaching loose lead training skills using positive reinforcement.

Posted 2 years ago

“Amazing for my pup who is a strong puller. I have spent so much money trying different leads and harnesses including training techniques 😆 this harness and lead does the job and gives me so much more control with him! Super helpful customer service too when I needed help with sizing. Thank you so much 🤩”

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Posted 2 years ago

What a beautiful picture, Hayley! I love the lilac against your pup's coat :) Thank you for your kind words. We're so pleased that you have found the harness helpful and that our customer service team looked after you well.

Posted 2 years ago

“Looking for a harness for my 5 month goldie puppy was turning into a huge task, my trainer recommended perfect fit and I'm so pleased she did, from the amazing friendly customer service team, to the brilliant harness that arrived and the fact that I can replace components as he grows it has been a great experience and one I will recommend to others”

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Posted 2 years ago

Thank you for your lovely review, Michelle :) It's great to hear that you found the customer service team helpful and friendly. We look forward to staying with you as your Goldie pup grows. Here's to many happy walks ahead!

Posted 2 years ago

“Really good quality and well made, value for money .Being in three pieces enables the "perfect fit" for your dog. Also instead of having to buy a new harness for whatever reason, being able to buy pieces separately is brilliant. Excellent customer service too.”

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Posted 2 years ago

Thank you for taking the time to write us a review, Sue :) It's lovely to hear that you like the modular deign of the harness which enabled you to get a good fit for your pup. Happy walkies!

Posted 2 years ago

“Website was really easy to use. Delivery very quick. So happy with the harness, no more pulling on walks 😊”

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Posted 2 years ago

Thank you for your 5-star review! We are pleased to hear that you found our new website easy to navigate and that you aren't experiencing any more pulling on walks :)

Posted 2 years ago

“Hi to everyone at Perfect Fit, I have found you all most helpful and very friendly. The products you sell are very very good and the order always gets delivered very promptly. You are a super company to deal with and so nice the products are made in this country. One very happy customer.”

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Posted 2 years ago

It is awesome to hear how pleased you are with your harness and the service that you received. Thank you for taking the time to write such a glowing review. it is much appreciated. Wishing you and your pup many happy walkies :)

Posted 2 years ago

“We are delighted with the Perfect Fit harness for our 4 month old border terrier pup. It's easy to put on in fact he stays absolutely still when it goes on. Great that it doesn't have to go over his head and the clasps are so easy to fasten. Would recommend.”

PerfectFit 5 star review on 2nd August 2023

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Posted 2 years ago

Thank you for your recommendation, Jane. It's lovely to hear that your pup is happy to have the harness taken on and off. It's great to hear about how it has helped with dogs who do not like having harnesses put on over their head, or stepping in to it. He looks very smart in the blue! :)

Posted 2 years ago

“Measured doggos. Perfect fit!! We love the harnesses Dogs loved the harnesses”

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Posted 2 years ago

What a lovely review! Thank you, Ric :) We're happy to hear that we are a hit with both you and your dogs!

Posted 2 years ago

“Even though I was unable to speak to an advisor over the phone about a harness for my 5 month old Sprocker I was dealt with very quickly via email & was able to purchase the harness the same day. The recommendations for the individual pieces were perfect ( my sprocker has a pigeon chest so is a slightly unusual shape). It’s a lovely comfortable harness & very easy to get on & off & there is plenty of growing room.”

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Posted 2 years ago

We're pleased to hear that you were able to use our email service to get the best fit for your Sprocker pup. It is wonderful to know that your puppy is happy and comfortable in their new harness. Thank you for letting us know :)

Posted 2 years ago

“Very impressed with this company. Are Cockapoo puppy had outgrown it’s harness and we contacted the company for advise on sizing but instead of trying to sell us a whole new harness we were advise to replace just one part. We did this and harness fits perfectly again.”

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Posted 2 years ago

We are thrilled that you like the modular design of the harness, Geoff. we hope that you stay with us while your puppy grows into adulthood! :) Thank you for taking the time to write us such a nice review.

Posted 2 years ago

“Ery good service”

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Posted 2 years ago

Thank you for taking the time to compliment our customer service, Anthony. it really is much appreciated :)

Posted 2 years ago

“I phoned up perfect fit with girth dimensions of my puppy and company was very helpful in helping me choose the best harness. The harness fits perfectly and with some room to expand as puppy grows a bit more. Quick delivery, item was dispatched same day. Very pleased. Great customer service”

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Posted 2 years ago

We're so pleased that you are happy with the service that you received and the fit of your harness, Michael :) Thank you for your kind words.

Posted 2 years ago

“I have a giant breed puppy who is growing very fast so didn’t want to buy a harness only to replace it in a few weeks time. The team at PerfectFit advised me on which combination of sizes would work best and avoid unnecessary changes and cost. The harness is nice and soft and I followed the video advice on how to get the puppy used to it. First time it took a while but what a difference on the walk, you could really see how much he enjoyed having a harness instead of a collar and lead. Second time I was preparing for a lengthy process but as soon as I picked up the harness the pup just sat in front of me really happy to have it put on and so easy from that point onwards. I’ve since also purchased the double ended lead which I would highly recommend, so comfortable to hold and the length adjustment is great.”

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Posted 2 years ago

What a wonderful success story! Thank you for taking the time to feed this back to us. We just love to hear how the harness can make such a difference. Wishing you many happy walks ahead! :)

Posted 2 years ago

“Customer advice centre was very helpful, I bought the exactly correct size for my dog! Thank you.”

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Posted 2 years ago

It's great to hear that we were able to provide a perfectly fitting harness for your pup, Margaret. Thank yo for taking the time to write us a positive review :)

Posted 2 years ago

“What fantastic customer service in helping me get the right harness for my mix breed dog”

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Posted 2 years ago

We are pleased to have helped you, Michele. Thank you for taking the time to write us a review. Wishing you many happy walks ahead :)

Posted 2 years ago

“We had some trouble finding the right combination of parts to fit our mixed-breed dog, but after contacting the company, they helped us choose the right one and now her harness is really a perfect fit. She is a lot more relaxed on the walks and has given up biting her lead since we switched to PerfectFit lead as well. Great company and products, highly recommended!”

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Posted 2 years ago

Thank you for your recommendation! :) We always love to hear about how the harness has helped a pup. It is lovely to hear that we were able to help with a good fitting harness for your girl and that she is now more relaxed.

Posted 2 years ago

“Perfect by name perfect by nature, these harnesses are just what it says perfect 🥰”

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Posted 2 years ago

That's so lovely, Sarah. Thank you! Wishing you many happy walks ahead! :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,646 reviews