PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,644 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome Harness, Outstanding Customer Service I'm amazed at how easy it has been to sort out my mistake of purchasing the wrong size harness. I phoned the company and spoke to Steph, who helped me with this matter so quickly. The new pieces were sent right away and then I returned the pieces I didn't need. I couldn't be any happier, not only for how pleasant it was speaking to Steph, but also because it's the best harness ever!! At last, our 4-year-old furry baby has a harness that fits and feels so well. I highly recommend this product. You can rest assured that if there are any issues, this company will go the extra mile to help you asap. Thanks again!”

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Posted 2 years ago

Thank you so much for your lovely review, Susana. We will be sure to pass your thanks to Steph :) It's great to hear that you were pleased with the service that you received and the quality and fit of your pup's harness. Wishing you many happy walks ahead!

Posted 2 years ago

“We love Perfect Fit harnesses. We have bought three over the life of our small two year old dog. It's great to be able to adjust them especially as he is so small. They look great and wash well.”

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Posted 2 years ago

Thank you for the 5-star review, Carol! We are so happy to hear that your little one is happy and comfortable in the harness... and looking very smart too, of course! :)

Posted 2 years ago

“I really must say this is the best company I have dealt with in a long time. The advise was very helpful and when the fit wasn't quite right, different sizes sent out promptly. I am about to post back the smaller parts. Thank you very much.”

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Posted 2 years ago

It is our pleasure, Amanda :) We are thrilled that you are happy with your harness and the service that you received. Thank you for taking the time to review us!

Posted 2 years ago

“My perfect fit harness is fabulous, I just ordered the next size girth for my puppy, which is perfect”

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Posted 2 years ago

We are glad that you think the harness is fabulous, Alexis! Don't forget that we are always here to advise if you need help with upgrading as your puppy grows. Thank you for the lovely review :)

Posted 2 years ago

“I have a Vizsla and he has always used perfect fit harnesses, I have wasted my money on others, which are not as comfortable or fit as nice. I also have now splashed out and brought the matching lead so his now turning heads.”

PerfectFit 5 star review on 7th August 2023

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Posted 2 years ago

That is one happy Vizsla, Leigh! We are so pleased to hear that your pup is happy and comfortable in the harness (and looking snazzy with a matching lead!) Thank you for your lovely review :)

Posted 2 years ago

“Have always used Perfect Fit harnesses and haven’t been disappointed. They are excellent quality and I love that you can just replace individual pieces.”

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Posted 2 years ago

We just love hearing from our long-standing customers, Carolyn, so thank you for taking the time to write us such a lovely review :) Wishing you many happy walks ahead!

Posted 2 years ago

“Website is clear, easy to choose the product I wanted. Transaction was quick and easy. Delivery was as expected, well packaged. It's not the first time I've bought products from PerfectFit, their customer service is amazing, their products are excellent and I have no hesitation in recommending them.”

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Posted 2 years ago

Thank you so much for your recommendation, Geraldine! It is always great to hear from returning customers. We are happy that the customer service team were able to advise you :)

Posted 2 years ago

“We love perfect fit. This is the fourth one I have bought. Nothing wrong with the others at all. Just like to be able to change colours and have spare when one needs a wash.”

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Posted 2 years ago

Thank you for your review :) We love to hear about pups being decked out in all the colours! Thank you for your ongoing custom and wishing you many happy walks ahead.

Posted 2 years ago

“Great UK company - on our third consistent harness in 5 years - not because they have worn out but with washing the fleece deteriorates - but only after hundreds of washes! Our cocker spaniel loves her harness and we won't buy anything else as they are such good value for money.”

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Posted 2 years ago

That lovely smile says it all, Alison! Thank you for taking the time to write us such a lovely review. It is much appreciated. We are always pleased to hear from returning customers :)

Posted 2 years ago

“Great and very helpful service. Provided me with much needed advice which allowed me to confidently purchase the first harness for my puppy.”

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Posted 2 years ago

It's just wonderful to hear that we were able to advise you on sizing for your puppy, Izabela. Don't forget that we can also advise as your pup grows, so do get back in touch if you need any help with upgrading your harness. Wishing you many happy walks in the mean time :)

Posted 2 years ago

“Great fit and sit without restricting my dogs movement. Great customer service on hand to help with any sizing queries and come in an array of awesome colours!”

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Posted 2 years ago

Your dog looks very smart, Carly! :) We are always here to offer advice on the harness, so do get back in touch if we can help at all in the future. Happy walkies!

Posted 2 years ago

“Bought second 40mm full harness as spare for existing one in use which was purchased 3yrs ago. Harness is excellent quality as always, with plenty of adjustment possible. Quick delivery and competitive price.”

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Posted 2 years ago

Thank you for your review, Martin :) We love to hear from returning customers who are still with us after all this time! It is great to hear that you are still pleased with the quality of the harness and that it got to you in good time.

Posted 2 years ago

“An amazing harness very soft and lightweight I love the ability to swap the pieces and the clips are great as I am able to not put it over my dogs head as he is very head shy. Quick delivery with second class. 100% would recommend to anyone looking for a harness”

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Posted 2 years ago

Thank you for the 5-star review for your beautiful little ones new harness :) We love when we can help with head-shy pups. The bleu looks just stunning!

Posted 2 years ago

“It does what is says on the tin, I have used many different harnesses over the years and the perfect fit is street's ahead of any I have used. It's padded, doesn't rub and doesn't move about, also does not restrict movement. Excellent piece of equipment.”

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Posted 2 years ago

We love that you think the harness is a good bit of kit! We do too! Thank you for your review :)

Posted 2 years ago

“Was recommended this harness for both my dogs ,they r dachshunds and they fit perfectly very pleased with my purchase Thankyou .”

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Posted 2 years ago

We are so pleased to hear that your two Daxies are happy in their harnesses, Lucy. Thank you for taking the time to review up :)

Posted 2 years ago

“Fast service and delivery. Perfect and highly recommend”

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Posted 2 years ago

Thank you for your recommendation, Claire. We're glad that you like the harness and that you got it in good time :)

Posted 2 years ago

“Contacted the support team at Perfect Fit as I felt existing harness didn’t fit my young dog properly. They were extremely helpful and, after sending photos of various configurations using other pieces/sizes, they quickly came back to me advising what option looked best. Always a quick response from a very nice team.”

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Posted 2 years ago

Thank you for your review, it's much appreciated :) We are pleased to hear that the team were able to help you to find the best fit for you. Happy walkies!

Posted 2 years ago

“Ordered 2 harnesses for my 9 month old cocker spaniel and 5 year old beagle, the customer service was amazing!! The harnesses and matching leads are beautiful and fit amazingly. Cannot recommend enough !”

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Posted 2 years ago

What a wonderful recommendation, Sara! Thank you so much :) I'm pleased to hear that the you are pleased with the harness for your lovely two and wishing you many happy future walks ahead.

Posted 2 years ago

“After a review of the website and a chat with a neighbour who has a similar-sized cocker spaniel, I ordered a harness for my young cocker last week and it arrived very quickly. It fits very well (once adjusted) and seems very soft and comfortable for him. It's been wet but I haven't washed it yet. It hasn't stopped him pulling on the lead (that's in-progress training) but at least he seems less likely to hurt himself. I like the fact it's modular so it's easy to put on and one piece can be up-sized if he grows more.”

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Posted 2 years ago

Thank you for your lovely review! We are happy to hear that you are pleased with your little Cocker's harness and that you can see the benefits of the design for a dog that pulls. Wishing you many happy walkies! :)

Posted 2 years ago

“I was recommended this harness by a trainer. With so many options it was hard to choose the right for my pup. I used the chat option and spoke to a really friendly agent who walked me through the whole process and recommended the best fit for my needs. Even after it was delivered and it was slightly small, I emailed and spoke to Jake who sent out additional pieces to make sure it was a more customised and comfortable fit. Cannot be happier with the experience that I had”

PerfectFit 5 star review on 6th August 2023

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Posted 2 years ago

We love the colour you have chosen that goes so well with your pup's coat, Raianna! :) It's lovely to hear that Jake was able to help tweak the sizing until it was perfect. We will be sure to pass on your feedback to him.

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,644 reviews