PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,631 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 24th August 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PerfectFit’s harnesses are incredibly well made, my Rottweiler cross certainly puts harnesses through their paces. Their customer service is also second to none. I wouldn’t get a harness from anywhere else.”

Helpful Report

Posted 1 year ago

Thank you for leaving us such a lovely review, Marc! Wishing your and your lovely Rottie cross many happy walkies :)

Posted 1 year ago

“Great harness. Very easy to fit. Prompt delivery.”

Helpful Report

Posted 1 year ago

It's wonderful to hear that you are pleased with the harness and that you received it in good time. Thank you for taking the time to review us :)

Posted 1 year ago

“Very good product. Ideal for our dog.”

Helpful Report

Posted 1 year ago

We are pleased to hear that the harness is perfect for your dog, Charles :) Thank you for the 5 stars!

Posted 1 year ago

“The perfectfit harness really is the perfect fit for my pup! The customer service is phenomenal, they were so helpful in making sure that Simba would be comfortable and still have room to grow too. Don't even think about any other harnesses, this is the one you need!”

Helpful Report

Posted 1 year ago

What a lovely review, Sonya. Thank you! It is wonderful to hear that you were pleased with the service that you received and that Simba is happy and comfortable in his new harness. Wishing you both happy walkies :)

Posted 1 year ago

“I recently purchased a replacement part for my PerfectFit harness. Wanting to be sure I was buying the right size I contacted PerfectFit directly. The person I spoke to helped me immediately and in a very friendly manner. The part arrived very quickly and the harness is now fully restored. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for the review :) It's great to hear that the team helped you to get your harness up and running again!

Posted 1 year ago

“Fits really well, really good quality, really long lasting (and we have an active, boisterous dog!). The customer service is outstanding.”

Helpful Report

Posted 1 year ago

It's great to hear that the harness can withstand your bouncy pup! :) Thank you for the 5 stars!

Posted 1 year ago

“The tiny perfect fit1 is a lovely harness the only problem I have with it is because its so small the clips are small & having arthritis in my fingers find them awkward to do up & undo other than that i cant fault it”

Helpful Report

Posted 1 year ago

Thank you for the feedback regarding the clips, Sue. We will certainly pass this on tot he development team. Thank you for taking the time to review us :)

Posted 1 year ago

“PerfectFit is a brilliant harness, with its interchangeable parts you get a harness that truely fits your breed. Have used for my older dog and now the pup, so as he grows we just need to change parts as and when needed. If your dog is a puller the extra D ring at the front gives even more control. They wash well and have different colours too. The service and advice from the Team at Perfect Fit is outstanding and they are so prompt to send out parts when you need them - Amazing all round, can't recommend enough.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to write us such a thorough and positive review! We are so pleased to hear that you like the modular design, quality and colours of the harness :)

Posted 1 year ago

“Brilliant service Helped us get the correct fit for our dog”

Helpful Report

Posted 1 year ago

It s lovely to hear that you were pleased with the service that you got and that you have the right fit for your pup. Thank you so much for the review :)

Posted 1 year ago

“Very pleased with the purchased harness. My only reservation is that the “girth strap “ could be reflective to match the reflective top piece.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Colin :) It's great to hear that you are pleased with your new harness. We will certainly pass on your thoughts regarding a reflective girth strap to the development team.

Posted 1 year ago

“The harness is great quality and the customer service I received was amazing. I have tried several different harnesses but none seem to fit my very small cross breed very well. The first harness ordered was abit big so they sent me a replacement part to try and also the tiny harness. I’m very happy with the purchase and would recommend this company.”

Helpful Report

Posted 1 year ago

We are thrilled to ear that you are happy with your purchase, Natalie. It's just lovely to hear when we have helped with a good fitting harness for a pup who has struggled to find one in the past :)

Posted 1 year ago

“Perfect fit harness 40mm is amazing, on arrival, I followed instructions and wasn't quite sure about the fit. I phoned and the advice given was amazing, really helpful and knowledgeable. They sent out some new components and now we have the Perfect fit harness. The service received was 5 stars. Would recommend to anyone looking at getting a harness.”

Helpful Report

Posted 1 year ago

Thank you for the recommendation and 5 stars, Sarah :) It is just great to hear that you are happy with the fit of your pup's new harness!

Posted 1 year ago

“Very helpful and it does what they say it does - it’s a perfect fit!”

Helpful Report

Posted 1 year ago

We are very pleased to hear that you are happy with the fit of your new harness, Paula :) Thank yo so much for the review!

Posted 1 year ago

“We were recommended a Perfect Fit harness by our trainer for our German Spitz, the harness arrived the next day and although it was a little big, a chat with Customer Support and a few pictures sent and I had some choices to build a smaller harness for him. Great to experience helpful and prompt service, highly recommended, the harness fits great and has reduced his pulling tendencies.”

Helpful Report

Posted 1 year ago

We are very happy to hear that you had a good experience finding the best fit for your lovely Spitz. Thank you for taking the time to write us such a lovely review :)

Posted 1 year ago

“Absolutely fantastic. The harness is so easy to put in and fits perfectly.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars, Kelly! We are very happy to hear that you think your new harness is fantastic! :)

Posted 1 year ago

“Great customer service, harness is very good quality and looks like there’s room for Bobby to grow. He’s a puppy so growing fast ! I was initially shocked by the price as he’s a puppy but if it’s just a case of replacing one element it’s not too bad. Postage is a big steep and it would have been better to be able to go and try the harness on and also save on postage. On the whole pleased with harness which works well for my Cavi. Shame it’s not crash tested as I now have to go through the same process to find a good quality harness for when he’s big enough to ride in a booster in the car.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review us, Rachael and for your really useful feedback. It's just great to hear that you are happy with the quality of Bobby's harness and that the team looked after you well. The harness has been designed as a walking harness with the dog's complete comfort and safety in mind. Unfortunately, we found that crash testing the harness would mean the design of it would have to be changed so significantly that the comfort and safety for walking would be compromised. It may also be helpful to know, for when your lovely Cavi's harness requires upgrading, that we have stockist all over the country who you can visit in person. Here is a link to stockist-finder tool if you wish to check whether there is one close to you: https://perfect-fit-dog-harness.com/stockists

Posted 1 year ago

“Pleased as always with my purchase. No other harness matches up to Perfect Fit.”

Helpful Report

Posted 1 year ago

We're very pleased to hear that you think we can't be matched, Juliet :) Thank you for the lovely review!

Posted 1 year ago

“…it’s a perfect fit! Recommend post spinal surgery (IVDD), easy on & off with no back or neck stress. Nicely padded around all the clasps and contact points. Looks very smart and Basil is very happy to wear it!”

Helpful Report

Posted 1 year ago

It lovely to hear that Basil is happy and comfortable in his harness after his surgery, Allison :) Thank you for your review, it's much appreciated!

Posted 1 year ago

“Brilliant service. Came within days. Harness fits our dog like a dream. Extremely pleased and would definitely use the site again”

Helpful Report

Posted 1 year ago

Thank you for your lovely review, Teresa :) We are very pleased to hear that you have a dreamy fit for your pup!

Posted 1 year ago

“Fits far better than any other harness I’ve used I love it!!”

PerfectFit 5 star review on 13th November 2023

Helpful Report

Posted 1 year ago

Aw! What a great photo, Emma. Thank you for sharing! Your pup looks great in the high vis yellow :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,631 reviews