PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,631 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 24th August 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased from this company over nearly 20 years...I remember meeting founder Sally at a dog event at Earls Court. The order process is very easy and delivery is quick. I like the modular style as you can buy different colour back pieces if you wish which give a new look to the harness. The videos on measuring are helpful and simple to follow. I would recommend the product and the company.”

PerfectFit 5 star review on 30th November 2023

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Posted 1 year ago

We just love to hear from long-standing customers! Thank you for your lovely review. We're loving your colour choices! :)

Posted 1 year ago

“PerfectFit harnesses are so good for the dogs - easy to put on and they hold the dogs nicely. This order was for a slightly larger size (more fur on the dogs in winter!) and I phoned the order through. The lady I spoke to was extremely helpful and the harnesses came through very quickly. The dogs and I are very happy, thank you.”

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Posted 1 year ago

It's great to hear that you are lovely dogs are happy with your new harnesses :) Thank you for taking the time to review us!

Posted 1 year ago

“Replacement piece received quickly.”

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Posted 1 year ago

Thank you for the review, Dorothy :) It's fab to hear that your replacement piece arrived in good time!

Posted 1 year ago

“Very helpful person who took my phone call, and advice on the size to order. Harness fits wonderfully, and my puppy more comfortable.”

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Posted 1 year ago

It's lovely to hear that your little one is more comfortable in their harness, Gail :) Thank you for the 5 stars!

Posted 1 year ago

“It does what it says on the tin! The harness has been a good fit and the straps have not slipped - as so often happens with others we have tried. It is obviously more comfortable for our dog and the fittings are robust and easy to use.”

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Posted 1 year ago

We love that your pup is happy and comfortable in their new harness. Thank you for the review! :)

Posted 1 year ago

“Many thanks for the advice regarding safety sizing of the harness. As your name states it the perfect fit and our boy loves it. Thoroughly recommend.”

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Posted 1 year ago

We are very happy to hear that you and your boy are happy with the fit of your harness, Katherine. Thank you for taking the time to review us :)

Posted 1 year ago

“Was researching for a dog harness for my 8 month Cockapoo, and when I asked a question on a forum I was a member of, a substantial amount of members were highly praising the Perfectfit Harness. I obtained the measurements and weight of my dog but because of uncertainty I decided to phone Perfectfit for guidance. The gentleman I spoke to (I'm not sure but I think his name was Jake but I could be wrong) on the phone was extremely helpful, polite and more importantly answered all the questions I had in relation to my queries. I placed my order there and then and the harness was received in a few days. The quality is great, the fit is perfect and the support around the chest area for my Cockapoo is spot on. I'm also pleased that I can adjust the harness as my dog grows. I am so glad I discovered Perfectfit, and I would have no hesitation in recommending their harnesses. Thank you again.”

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Posted 1 year ago

Thank you so much for your thorough review, Philip, it is much appreciated. It is great to hear that you and your lovely Cockerpoo are happy with your new harness and we will be sure to pass your thanks on to Jake :)

Posted 1 year ago

“It's a great harness, but.....there is a big jump from the largest 2cm fitting to the smallest 4cm fitting. I, and many clients struggle to get something in the middle of these which is frustrating - as I say it's a good harness but have had to use an alternative. Also, I have noticed - as have many clients that the adjustability of the front piece has been removed, again making the sizes restrictive. Is there a possibility of extending the range to fill this game and returning to the adjustable front?”

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Posted 1 year ago

Thank you for your useful feedback, Shanta. The front section on the 40mm range has not had adjustment, historically so I have passed your thoughts on to the development team as any suggestions are most welcome :)

Posted 1 year ago

“Love the harness! Simple to measure for and easy to fit 😊. Very comfortable for my active working cocker”

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Posted 1 year ago

It's lovely to hear that your Cocker is happy in their new harness, Rebecca :) Thank you for your review!

Posted 1 year ago

“Absolutely love this dog harness. Fits my mini dachshund perfectly. Very comfy and easy to use. Like the way I can buy new parts if he grows any more. Very happy dog and owner.”

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Posted 1 year ago

It's great to hear that you and your lovely Daxi are happy with your new harness, Gail. Thank you for taking the time to write us a review.

Posted 1 year ago

“Happy to write a review. I bought a Perfect Fit dog harness for my daughters Boston Terrier about 2 years ago. I remember one of the components (girth)being too large and there was no problem exchanging it. I ended up with size xs-xs-small. My daughter was so pleased with it she wanted another one this year for Christmas. This arrived the very next day after ordering it and the turquoise colour is lovely!”

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Posted 1 year ago

Thank you for your lovely review :) What a great idea for a Christmas present!

Posted 1 year ago

“Replacement MSM for my hyperactive 12.5kg cocker spaniel. The fleece padding eventually wears thin and the straps stretch a little after a few years. I accidentally ordered a small girth piece but this was replaced immediately with the correct size following a telephone call. Returns system is very simple”

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Posted 1 year ago

Thank you for your feedback, Charlotte. We're pleased to hear that your found the exchange process easy :)

Posted 1 year ago

“These harnesses are great. Customer service is really helpful and they make sure you get the right fit for your dog. Highly recommend.”

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Posted 1 year ago

Thank you for the recommendation. It's great to hear that you found the team helpful in finding the right fit for your pup :)

Posted 1 year ago

“I was recommended perfect fit harness when we first got our dog but then I was told to hold off until he’s fully grown. So I used a different Y front harness which was working fine for us until it started rubbing under my dogs legs causing him real pain to the point when he seen the harness he would run away and hide. This is what I love about perfect fit! It fits him perfectly and I can also adjust the length of the harness so it’s not sitting directly under his front legs plus the fact I don’t have to put it on over his head!”

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Posted 1 year ago

It's great to hear that you like the way the harness can be adjusted and put on your pup, Christine :) Thankyou for the review!

Posted 1 year ago

“Love the harness, soft padding and it stays in place. Easy to put on without sliding over the head or putting legs through as each section clips together”

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Posted 1 year ago

Thank you for the 5 stars, Tracy. It's good to hear that you are a fan of the fleece padding and the fact that you do not have to put the harness on over your pup's head. wishing you many happy walkies ahead!

Posted 1 year ago

“i love my dogs new perfect fit harness. once adjusted to fit his shape fits like a dream!. so comfy and strong!!. worth every.penny.. my dog is a 9 mth old collie lab rescue dog. was found on street aged.under 3 mths. very nervous reactive boy. after 6 mths we re getting there slowly but surely. the harness has given ME more confidence used with double.ended.lead for large dog. finally feel i have control over his reactions to hold him. im more relaxed so hes more relaxed!! cant thank our dog behaviourist enough for recommending it😀. thankyou perfect fit!! i am a 62 yr old lady with arthritis in both hips. toby pulled me off.my feet with head collar and lead. not any more !! toby is now getting exercise.he needs. win win !! 🥰”

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Posted 1 year ago

What a lovely story, Geraldine :) It sounds as if Toby is in the right place and we are thrilled to be there along the way with you. Thank you for taking the time to review us.

Posted 1 year ago

“Really helpful and friendly service for our 6 month Dalmatian puppy, we have tried so many different harnesses over the last 3 months and none of them have fitted her properly. The team at PerfectFit helped me get the right size for her on email, delivery was fast and the product is excellent, our puppy is really comfy in the harness and the lead is so much nicer to hold than our previous halti lead. Fantastic business, will definitely use them again.”

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Posted 1 year ago

Thank you for taking the time to review us, Louise :) It's great to hear that your Dalmatian pup is comfortable and happy in her harness and that you are comfortable holding the lead! Happy walkies!

Posted 1 year ago

“What a super helpful company with brilliant products. Just purchased replacement harnesses for our 2 mixed breed dogs after 3 years of constant wear. The team at Perfect fit are really knowledgeable and the opportunity to swap different parts of harnesses to ensure a ‘perfect fit’ is brill. Our dogs walk well, don’t pull and are easy to manoeuvre using these harnesses instead of just a collar. Thank you for making walks more fun!!”

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Posted 1 year ago

We are thrilled to hear that your harnesses are improving your walks! Fabulous news! We are also pleased to hear that the team looked after you well. Thank you for the lovely review :)

Posted 1 year ago

“Great quality product, amazing customer service, can't fault PerfectFit! We have LLM for our staffordshire bull terrier - he's slightly on the large side to standard possibly a cross and it is the perfect fit funnily enough. It's got enough room to grow with him, is lightweight and offers good control. He is a strong puller and it's definitely reduced it. The lead hoop is on the back which feels safer for when he pulls as it doesn't pull up into his chest/neck. He's happier because it offers him a bit more length on his lead. I measured him and ordered the recommended products we exchanged the chest piece for a bigger size (small for medium). I contacted customer service and they sent out the piece which I received within 48 hours (for free). We decided to keep the medium as it's adjustable and the small was just a few inches too small for his chest (the small has minimal/no adjustment at all). I packed up the small and returned back to Perfect Fit and it was so simple to do for the cost of postage. Would definitely recommend to others and was recommended to me by my parents who have 2 harnesses for their two dogs and have had them for 4-5 years and still going strong. Really great for long term use as the pieces are adjustable and customisable. Really great product thanks so much!”

PerfectFit 5 star review on 22nd November 2023

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Posted 1 year ago

Thank you so much for writing us such a positive and thorough review, Jamie. It really is much appreciated. We love that your beautiful Staffie's harness is now fitting perfectly after the exchange (the jade looks great on him, by the way!). Wishing you many happy walkies ahead!

Posted 1 year ago

“I cannot recommend the efficiency and service from this company enough. The after sales support is excellent and I now have a "perfect " harness " that is just right! Thank you”

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Posted 1 year ago

We're very happy to hear that the team looked after you well to ensure a good fit for your pup, Penelope :) Thank you for the review!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,631 reviews