PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,631 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 24th August 2025

804

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect is the correct name for this harness, my golden retriever was known as Houdini, it has come as a shock to him now he can’t escape! Thank you very much”

PerfectFit 5 star review on 5th December 2023

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Posted 1 year ago

And that face looks like butter wouldn't melt! :) Thank you for your review, Lynn. We're just thrilled to hear that your little escape artist is safe and secure in his new harness.

Posted 1 year ago

“Excellent service throughout the whole purchasing experience. Great support prior to purchase and post purchase. Regards Steve”

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Posted 1 year ago

Thank you for the 5 stars, Steve! It's fab to hear that you are happy with the service that you received. Happy walkies! :)

Posted 1 year ago

“Excellent quality, comfortable, secure, good choice of colours & optional widths. Having so many adjustable parts means you will find one to fit any shape of dog.”

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Posted 1 year ago

We love that you are pleased with the quality, comfort and colours of the harness :) Thank you for taking the time to review us!

Posted 1 year ago

“My dog was a bit bigger than I estimated but the customer service I received from Gemma was above any expectation. Not only did she send me out additional pieces but no charge. Amazing. I’m working with a behavioural specialist and this harness gives me more control and is really comfy for my dog. I would recommend to everyone”

PerfectFit 5 star review on 4th December 2023

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Posted 1 year ago

Thank you for your lovely feedback, Joan. Your pup looks comfortable and very smart in their new harness. We will be sure to pass on your feedback to Gemma :)

Posted 1 year ago

“I haven’t even received my order, which I have emailed the customer service team about with no response, now I’ve received an email asking to leave a review!!!”

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Posted 1 year ago

Thank you for your feedback, Jasmine. We have double checked and can see that your issue was resolved vis email yesterday morning with Steph. However, please do get back in touch if you have any further queries and we will be happy to help :)

Posted 1 year ago

“We’ve used a perfect fit harness since our pup was able to go on walks & as he’s grown we are now on our third harness , we will always use a perfect fit ! Customer service is 100% , cannot fault them ! 🐾”

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Posted 1 year ago

Thank you so much for your lovely review, Scott :) It is great to hear that you have stayed with us since your dog was a pup. We just love to hear from long standing customers!

Posted 1 year ago

“Customer Services were extremely helpful in helping me chose the correct sizing. The harnesses are perfect and of great quality. We also ordered matching leads, again they feel soft to the hand and very sturdy and strong.”

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Posted 1 year ago

Thank you for the lovely review, Faye :) We are very happy to hear that you are pleased with your new harnesses and leads.

Posted 1 year ago

“Purchased for my cane corso, it fts lovely and he enjoys wearing it, customer service was fantastic”

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Posted 1 year ago

It is great to hear that your lovely Cane Corso is happy in his new harness, Adrian :)Thank you for the 5 stars!

Posted 1 year ago

“Excellent online service. Measurement guide very useful and accurate. Fast despatch .”

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Posted 1 year ago

Thank you for your review :) It is just great to hear that you found our measurement guide helpful in finding the best fit for your pup and that your order arrived in good time :)

Posted 1 year ago

“Perfect fit fits my two similar but not identical boys perfectly. Customer service is astonishingly good. The feel of the leads in my hands is a dream, after struggling with other leads and burns from my strong pullers. 15/10, all the stars.”

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Posted 1 year ago

We love that your new harnesses fit your two pups well and that the team looked after you :) Thank you for your review, Noelle and wishing happy walkies to all three of you!

Posted 1 year ago

“Did not receive it yet.”

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Posted 1 year ago

We're sorry to hear that you have not received your package as yet. I have tracked your order and can see that it is has entered your country and is on route to you. I have forwarded your tracking number privately so that you can keep an eye on it. Please look out for emails which may require action and remember to check your junk folder. If you have any further queries please email us at info@perfect-fit-dog-harness.com.

Posted 1 year ago

“Lovely harnesses, great quality and easy to get the right fit for your dog with interchangeable pieces.”

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Posted 1 year ago

We are very happy to hear that you are pleased with the quality and design of your new harness, Ellen. Thank you for taking the time to review us :)

Posted 1 year ago

“Perfect fit - excellent service and advice- people have both commented and ask where l got harness from . Most pleased .Thank you Happy puppy owner.”

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Posted 1 year ago

Thank you for the lovely review, Jennie :) It is great to hear that you are singing our praises to other happy puppy owners.

Posted 1 year ago

“At last a harness that fits our far from standard size Tibetan Terrier! I used your automatic size guide and what you sent was fine, many thanks for easy ordering and prompt delivery.”

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Posted 1 year ago

We just love it when we can help with a harness that fits an unusually shaped pup! Thank you for taking the time to review us, Deborah :)

Posted 1 year ago

“Thank you Perfect Fit Team. You were so helpful in making sure the sizing was correct for my little dog. We are yet to use it outside the house as we are training for loose lead walking, but the fit is great and it’s working really well indoors. I am now looking at buying the PacoPouch 🙂”

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Posted 1 year ago

And thank you for your lovely review, Debra :) Wishing you many happy walkies when you do get to go out!

Posted 1 year ago

“Well what can I say? At first when I tried it on I thought it wasn’t going to fit at all but then I realised that I had it on the wrong way. Now that I have it on the proper way it does exactly what it’s supposed to…excellent fit. Thank you”

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Posted 1 year ago

This is great news, Cathy! We're very happy to hear that your harness is a good fit :) Thank you for taking the time to review us.

Posted 1 year ago

“Louis always wags his tail when I show him his Perfect Fit harness. Their customer service and quality of their products is excellent.”

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Posted 1 year ago

We're not sure we can get a better review than a waggy tail from lovely Louis! Thank you for taking the time to tell us your thoughts on the harness :)

Posted 1 year ago

“Perfect fit thank you, so fast delivery and fits perfect x”

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Posted 1 year ago

It's great to hear that your harness arrived in good time and that you have a good fit for your pup :) Thank you for the review, Patricia.

Posted 1 year ago

“This is my second 20 perfect fit, I'd have never bought a second if the first wasn't the best I've ever used.”

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Posted 1 year ago

Thank you for coming back to us, James! We're thrilled to hear that you think PerfectFit is the best harness :)

Posted 1 year ago

“These harnesses are excellent quality and so well designed. I love the choice of colours too. Highly recommended.”

PerfectFit 5 star review on 30th November 2023

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Posted 1 year ago

Your pup looks very smart in the red, Linda! Thank you for taking the time to review us :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,631 reviews