PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,629 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,629 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always ordering is quick and easy to do, and it's great you can get a really good fit”

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Posted 1 year ago

We are pleased to hear that your order was quick and easy, Janet. Than you for leaving us a positive review :)

Posted 1 year ago

“A very comfortable, perfect fit harness. No other harness fits my Bichon Frise like this harness. The soft fleece is so comfortable. Customer Service is exceptional. Highly recommend this company.”

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Posted 1 year ago

Thank you for the recommendation, Nichola. We are very pleased to hear you like the soft fleece and that the fit is good for your lovely Bichon Frise :)

Posted 1 year ago

“Brilliant service. Replacement part sent promptly and fits perfectly! 😀”

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Posted 1 year ago

It's good to hear that you received your replacement part quickly, Lynne. Thank you for the 5 stars!

Posted 1 year ago

“This is our 2nd harness, after having the first for over 2 years and it fits perfectly first time. Soft, durable material and looks very smart. On line chat was really useful before placing the order to confirm size”

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Posted 1 year ago

Thank you for coming back to us for a second harness, Geraldine :) It's great to hear that you found the online chat useful.

Posted 1 year ago

“Excellent communication and service to ensure we had the perfect fit harness for our dog. Would certainly recommend to others.”

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Posted 1 year ago

Thank you for the recommendation, it's much appreciated :) Happy walkies!

Posted 1 year ago

“We tried this harness when our dog was a pup , now at 3 it is still the only one we use . We like that it comes in 3 separate parts so we can fit it perfectly for our dog . Customer services have always been helpful and friendly with getting the right fit and it’s never an issue if we’ve had to return a part if not the right size”

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Posted 1 year ago

We're pleased to have been with you since the beginning :) Thank you for taking the time to review us!

Posted 1 year ago

“New front harness to replace damaged one. Excellent customer service. So helpful and replacement sent very quickly and so simple to sort out. Very happy and would recommend PerfectFit to all”

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Posted 1 year ago

Thank you for your recommendation, Duncan :) We're very happy to hear that your replacement was sorted out quickly.

Posted 1 year ago

“I wanted to replace the top part of my dogs harness for a more neutral colour. It’s so simple with it being in 3 pieces. It was easy to order and it arrived quickly.”

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Posted 1 year ago

Thank you for your feedback, Jo. We're pleased to hear that you found it simple to change the colour of your top piece :)

Posted 1 year ago

“Excellent customer service. Top piece of harness came unstitched & was replaced immediately”

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Posted 1 year ago

Thank you for your lovely feedback, Tracey :) We're pleased to hear that the team looked after you well.

Posted 1 year ago

“Great harnesses. This is my second one as now have a new puppy. They are great for when they grow and you can get new parts in bigger sizes.”

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Posted 1 year ago

We love that you are using us for your new puppy too, Barry :) We look forward to hearing from you again as your puppy grows. Happy walkies.

Posted 1 year ago

“As always it's good to be able to order individual pieces to get a perfect fit, and to be able to return and change a piece if not a good fit”

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Posted 1 year ago

Thank you for your review, Janet. We are pleased to hear that you found out exchange policy helpful :)

Posted 1 year ago

“I have been using the Perfect Fit Harnesses for well over 15 years and would recommend them to anyone. Since getting our first 'Houdini' lurcher through to our current greyhounds we've found these harnesses to be easy to use and comfortable for the hound and very difficult to escape from! They last really well, are washable (I hand wash to prolong the life of the harness) and are lightweight. Very happy with these items. I now see lots of local dogs with these excellent harnesses.”

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Posted 1 year ago

We just love to hear from our long-standing customers, Dawn :) It's great to hear that have been using us for escape artists for so long. Thank you for the lovely review!

Posted 1 year ago

“Always excellent service from perfect fit! I recommend them to all my friends and family.”

PerfectFit 5 star review on 15th December 2023

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Posted 1 year ago

Thank you for always recommending us, Amy! Your pup looks very smart in the high vis yellow! :)

Posted 1 year ago

“If I could give 10 Stars I would. Impeccable before & after sales service. Love their media feed too, real people who care for dogs The harness itself, first one in 9 years that’s fit our short stocky cocker spaniel, it’s literally pawfect 🐾”

PerfectFit 5 star review on 14th December 2023

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Posted 1 year ago

Well, we will certainly take the 5 stars, Charlotte! Thank you so much for your lovely review :) It is great to hear that your harness is fitting your lovely Spaniel well and that you have been enjoying our social media. Wishing happy walkies!

Posted 1 year ago

“Great harness, had to replace the last popular make harness as it caused shoulder problem. Vet recommended this and it is a 'perfect Fit' Many thanks to Lucy who sorted the sizing, Frank seems very comfortable with it...”

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Posted 1 year ago

Frank looks very smart in his new harness, Keith. It's great to hear that he is comfortable in it :) Thank you for your review and we will be sure to pass your thanks on to Lucy.

Posted 1 year ago

“I only have half a harness. The top bit. Was this a mistake by Perfectfit or was I supposed for some inexplicable reason supposed to order the bottom half separately?”

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Posted 1 year ago

Thank you for your review, Paula. As the harness is made up of three individual sections, we sell them in both 'bundles' of all three sections together or individually so that customers can upgrade singular sections of the harness as and when they need them. This is especially useful for puppies as they grow as it avoids having to replace the entire thing straight away. We will be in touch directly to advise on which other sections you require.

Posted 1 year ago

“We have always used Perfect Fit harness for our dog. They are great and you can buy all the parts separately.”

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Posted 1 year ago

We just love to hear from our long-standing customers, Margaret. Thank you for taking the time to write us a review :)

Posted 1 year ago

“Great service , really fast delivery and fantastic harness”

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Posted 1 year ago

We love that you are pleased with your new harness, Steph and that it got to you in good time. Wishing you happy walkies! :)

Posted 1 year ago

“I had a query regarding the front part of my dogs harness as it had frayed. I sent pictures and they were brilliant, quick response and item replaced and delivered within a few days. Brilliant customer service and product.”

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Posted 1 year ago

We're very happy to hear that the team looked after you well, Helen :) Thank you for the lovely review!

Posted 1 year ago

“The best dog harness I’ve ever used in 30 years of owning dogs . The perfect fit team are lovely and helpful on the phone first class”

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Posted 1 year ago

Well that's an accolade and a half, Linda, thank you! We are very pleased to hear that you consider us to be the best! :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,629 reviews