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PerfectFit Reviews

4.9 Rating 2,638 Reviews
97 %
of reviewers recommend PerfectFit
4.9
Based on 2,638 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

PerfectFit 5 star review on 25th August 2025
Emily Wheeler
PerfectFit 5 star review on 25th August 2025
Marion
PerfectFit 5 star review on 24th August 2025
Chrissy
PerfectFit 5 star review on 24th August 2025
Anonymous
PerfectFit 5 star review on 21st August 2025
Vivienne
PerfectFit 5 star review on 21st August 2025
Vivienne
PerfectFit 5 star review on 21st August 2025
Vivienne
814
Anonymous
Anonymous  // 01/01/2019
I think PerfectFit are wonderful. Their customer service is excellent, very friendly and extremely efficient. Nothing is too much trouble for them. I would highly recommend them to any other dog owner.
Helpful Report
Posted 1 year ago
It's great to hear that you were impressed with the service you got, Peter! Thank you for taking the time to review us :)
Posted 1 year ago
I ordered my PerfectFit harness over the phone, just giving the one measurement required and the breed of my dog (a YorkieRussell) I paid over the phone and received my purchase through my letterbox on the second day after the order was placed, which was what I was told. The harness really is a perfect fit! It's easy to put on, once I'd got the hang of it. And my little dog is very comfortable in it. He walks in a more relaxed manner, and is a delight to take out now. I just need to purchase the lead to go with it now. It will be lighter and less cumbersome. Thank you.
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Posted 1 year ago
It's just lovely to hear that your little one and you are having lovely, relaxed walks using your new harness. We're pleased to hear that you are considering a matching lead too :) Thank you for your review, Carol.
Posted 1 year ago
Very pleased with Whispers new harness, everyone I spoke to was so kind patient and helpful thank you very much indeed.
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Posted 1 year ago
And thank you for your lovely review, Anne :) Wishing you and Whisper many happy walkies ahead!
Posted 1 year ago
Really excellent customer service and assistance. These harnesses fit so well and the dogs look comfortable wearing them.
PerfectFit 5 star review on 24th September 2023 PerfectFit 5 star review on 24th September 2023
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Posted 1 year ago
We are very pleased to hear that the team looked after you well, Penny :) Your little one looks very smart in the rainbow! Than you for taking the time to review us.
Posted 1 year ago
Fits perfectly as it should from the name first harness my shepherd has work comfortably without trying to get it off and it dosnt press behind his front legs like all others do because of Gsd different shape
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Posted 1 year ago
We love that your German Shepherd is happy and comfortable in his harness, Karen :) We love to hear when we have been able to find a good fit for unusually shaped dogs. Thank you for your review.
Posted 1 year ago
I'm really pleased with my purchase. The harness fits my growing puppy well and it's go to know that as he grows I can buy each component separately. He finds it comfortable to wear and it doesn't hinder his shoulders, even when running. The lead is great too. The fleece edges make it extremely comfortable to hold. I highly recommend these products.
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Posted 1 year ago
Thank you for the lovely review, Sarah :) It's great t hear that you like the fit and design of the harness and that the fleece lead is comfortable for you too!
Posted 1 year ago
After following the online instructions how to measure, the PerfectFit was the ideal size for my 11 year old Bedlington. We had one before and had gone to an independent seller of PerfectFit, completely different size that they measured compared to the one I bought from the Perfect Fit online.
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Posted 1 year ago
It's great to hear that the calculator was suggested the right size for your pup, Anne :) Thank you for taking the time to write us a review.
Posted 1 year ago
Harness fits ok but rides up to Millie's ears. She's a small dog, I will persevere. Ps my surname is BROOKS, NO "E" !
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Posted 1 year ago
Thank you for your feedback, Rodger, it's much appreciated. It does sound as if the fit isn't quite right for your girl, as the harness shouldn't be riding up behind her ears. We have contacted you privately to see if we can rectify this :)
Posted 1 year ago
Excellent service and received quickly
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Posted 1 year ago
Thank you for the 5 stars, Sue! :) We're so pleased to hear that you are happy with the service that you received and that your harness was delivered in good time. Happy walkies!
Posted 1 year ago
Good customer service when wrong size was sent. Harness is a good fit and puppy is less annoyed by it compared with the previous one. Bought a double ended lead from Amazon because was cheaper.
PerfectFit 5 star review on 22nd September 2023
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Posted 1 year ago
Thank you for taking the time to review us, Mircea! The wine top looks lovely against your puppy's beautiful black coat :)
Posted 1 year ago
We have two hound mixes and the PerfectFit harnesses are the best for them. They don't fit into many of the standard S/M/L sizing.
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Posted 1 year ago
Thank you for your review Candice :) We love to hear when we have been able to find a good fit for unusually shaped pups!
Posted 1 year ago
PerfectFit is just perfect for our Cavalier King Charles Spaniel.
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Posted 1 year ago
It's great to hear that your lovely Cavalier is happy in their harness :) Thank you for the 5 stars!
Posted 1 year ago
This is by far the best harness on the market. I have had several over the years and have just bought another for my dog in Lilac. Love the colour and the fit is always good. Speedy delivery too
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Posted 1 year ago
It's great to hear that you are taking advantage of our colour selection, Sarah :) Thank you for coming back to us once again and thank yo for the lovely review.
Posted 1 year ago
Ordering and delivery was quick and easy. The helpful video on how to measure for the correct harness fit was easy to follow. Received the order quickly and the harness is extremely well-made and fitted perfectly. Called Customer Services on another matter and the gentleman I spoke to was friendly and professional and also couldn't do enough to assist me. It was great to speak to a person who answered the telephone promptly. Excellent Company and I have recommended to family and friends. Thank you
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Posted 1 year ago
We love that you are happy with the fit and design of your harness, Heather! It's great to hear that you found the videos useful and the team were able to help you over the phone (we do love chatting with our customers!) Thank you for the recommendation, it's much appreciated :)
Posted 1 year ago
Perfect fit is a excellent harness. The help I received when I asked for advice on what size my puppy would need was excellent. Thank you For all your help.
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Posted 1 year ago
It's our pleasure, Heather :) Thank you for taking the time to write us such a lovely review. Happy walkies!
Posted 1 year ago
If you want great Customer service for your harness needs then use this Company. Excellent service delivery at every level and attention to detail was superior. Go on give them a try for your perfect fit harness.
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Posted 1 year ago
What a lovely review! It's just great to hear that you found our team so helpful. Thank you so much for taking the time to give us such wonderful feedback :)
Posted 1 year ago
Great products, but unfortunately had to contact them to chase delivery of my my order which arrived eventually
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Posted 1 year ago
We're thrilled to hear that your are pleased with your harness and sorry to hear that there was an issue with your delivery, Mark. We pride ourselves in fast and efficient delivery, so do always get in touch if you have any problems and we will do our upmost to ensure your order is with you as soon as possible.
Posted 1 year ago
2nd harness for Kleo Still a Perfect Fit and she's def comfortable in it. Highly recommended ๐Ÿ‘Œ
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Posted 1 year ago
It's just lovely to hear that Kleo is happy and comfortable in her harness! Thank you for takin the time to write us a review, Anne :)
Posted 1 year ago
The staff were really helpful in ensuring I got the right size for our dog. When it arrived I needed guidance to fit it correctly and needed to try a bigger y section. They sent this free of charge as they are committed to getting the right fit.
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Posted 1 year ago
Thank you the 5 star rating, Joanne! We're glad to hear that the staff were helpful in ensuring you got the right fit for your pup :)
Posted 1 year ago
Was recommended by our puppy trainer to use this harness. Rang up to order one unfortunately too large as our little one is midsize. Rang next day and within 24hours another part of the harness to try and itโ€™s prefect. Well done amazing customer service and a fantastic harness
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Posted 1 year ago
We're very pleased to hear that the team were able to help you find the right fit for your pup, Cinthia and that you received your new part in good time. Thank you for your lovely review :)
Posted 1 year ago
PerfectFit is rated 4.9 based on 2,638 reviews