PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

814

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with perfectFit harnesses, my two whippets have been wearing them for over 7 years and when one section started wearing out it was really easy to replace. Fantastic service, great product - well done!”

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Posted 2 years ago

Thank you for taking the time to write us a review, Lynn. We love to hear from our long-standing customers :) Its great that The PefectFit Harness can offer your Whippets a comfortable and safe option. Do get back in touch if we can help at all in the future and wishing you many more happy walks!

Posted 2 years ago

“Best money spent on a harness and lead. Excellent customer service. Just wearing it makes my dog feel safe and secure. It's a miracle for loose lead walking. Get one today!”

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Posted 2 years ago

Thank you for your kind words, Kirsty. It fills us with joy to hear that the harness has contributed a a dog's wellbeing and safety. Your recommendation means a lot to us :)

Posted 2 years ago

“Not only do they offer a great range of high quality products but their customer service is excellent. They were so helpful in finding the right product for me when the first attempt wasn’t the correct size. I’d definitely recommend and I’ve already been straight back to order the matching lead!”

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Posted 2 years ago

I'm so glad that you found the team helpful and that we were able to find the best fit for your pup, Joy. We're pleased that you decided to go for a matching lead too! :) Your 5 star review is much appreciated, thank you.

Posted 2 years ago

“Habituée avec des harnais Animalin pour mes bergers australiens, j'ai opté pour votre harnais pour mon chien nu du Mexique (xolo) mini. Le rembourrage en polaire a été décisif pour mon choix afin de protéger la peau de mon xolo.”

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Posted 2 years ago

I'm so pleased that the fleece was nice and soft on Xolo's skin and that he is happy in his harness :) Thank you for taking the time to write us a positive review Fabienne, it's much appreciated.

Posted 2 years ago

“I have a 10 month cross breed that I had trouble finding a harness that fitted correctly or that she couldn’t pull backwards out of. I messaged to ask their recommendation on size. A had a quick response and suggestion for the size of harness to order. I’m really happy with the fit. I felt reassured that if it didn’t fit I could get in contact for them to send the correct size and the the fact you can send a photo of your pet in wearing the harnesses to check the fit. I love that you don’t have to put it over the head. My dog seems comfortable, it’s light weight and she can’t seem to pull out of it. Thank you Perfect fit, great customer service and product!”

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Posted 2 years ago

Thank you so much for your wonderful review, Siobhan! We are thrilled to hear you had a great experience with PerfectFit and that the harness fits your pup well. We love that you were able to get a good fit for your lovely mixed breed and that she is comfortable in it and can't pull out of it. We do fit a lot of escapologists for this reason :)

Posted 2 years ago

“Very good customer service and really quick delivery! Excellent”

PerfectFit 5 star review on 26th July 2023

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Posted 2 years ago

We really appreciate your positive feedback, Steven, so thank you for taking the time :) Wonderful to hear that your harness was delivered in good time and the red looks lush against your dog's black and white fur. A great colour choice!

Posted 2 years ago

“Pleasant phone conversation and prompt delivery to France. Perfect replacement for the "top piece" which had disintegrated but only after 6+ years of daily use. Now that's what I call service!”

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Posted 2 years ago

It's nice to hear that you enjoyed your phone chat with us. We always love talking to our lovely customers :) Thank you for your review, we do appreciate it.

Posted 2 years ago

“I have found the company to be extremely helpful at all times. I have used their dog harness in the past and am impressed with its quality. I recently ordered a larger girth piece but inadvertently ordered the wrong size. A quick phone call and the right one was dispatched the next day, before they received the returned item!”

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Posted 2 years ago

Thank you so much for awesome review, Nick :) I'm glad to hear that you found the team helpful when you needed to exchange your girth piece. We are always happy to help if the fit isn't quite right and get the correct pieces sent out quickly so that you can get out for those walks with your pup as soon as possible!

Posted 2 years ago

“Outstanding quality, well name said it all perfect fit . Fantastic delivery”

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Posted 2 years ago

Thank you, Marco! We're thrilled to hear that we are living up to our name :) Our warehouse team are super-speedy and we always aim to get orders shipped as quickly as possible so it's lovely to hear that you were also please with your delivery times.

Posted 2 years ago

“I love these harnesses for my German Shepherd dog. The great thing about them is that you can reorder different pieces if and when you need them. They are sturdy, there are plenty of clips for the lead and each part comes in different sizes depending on the needs and the size of your dog. I would reccommend these and the top harness piece comes in many lovely colours.”

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Posted 2 years ago

Thank you for taking the time to write us a review, Arlene. I'm so glad to hear that your German Shepherd loves their harness and that you have found it secure and sturdy :) Thank you for your recommendation and we're so happy that you like our selection of colours too!

Posted 2 years ago

“Perfect! Easily adjusted to make the totally perfect fit . Better than any other harness available that we’ve tried.”

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Posted 2 years ago

We're so glad to hear your experience with PerfectFit was perfect! We also love that you found the harness adjusted easily to get the fit that is right for your pup. Your feedback is much appreciated, Alison, thank you :)

Posted 2 years ago

“PerfectFit harness from a perfect company! From first interaction regarding sizing and which harness was likely to fit, the staff were extremely helpful and friendly. I ordered replacement parts to try to get a snugger fit and this was no trouble and arrived very quickly. The returns process for the parts we no longer needed was smooth and yes you do have to pay own postage to send these back, however they send out the replacement bits for free so it's only right! Couldn't be happier and Z loves her new harness and seems really comfortable for her. 100% recommend this company.”

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Posted 2 years ago

Thank you so much, Catherine, for the wonderful 5-star review! We’re delighted that Z is happy and comfortable in her new harness. It's lovely to hear that you had a positive experience with us from start to finish. We do appreciate your feedback and look forward to helping you out if you need us again in the future. Wishing you many happy walks in the meantime :)

Posted 2 years ago

“Great service from Perfect Fit team, very helpful. Nice comfortable dog harness”

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Posted 2 years ago

Thank you for your kind words, Sally. It's great to hear that you found the team helpful, we're always pleased to offer advice :) Wishing you and your pup happy walkies.

Posted 2 years ago

“Teach bag big and spacious, fits around perfectly, holds high vaule treats lovely as well as low vaule”

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Posted 2 years ago

Thank you for taking the time to write a review for the PacoPouch, Demi-Morgan. We're so pleased that you like it, and that you have found it useful for holding all sorts of treats :)

Posted 2 years ago

“very helpful thank you good fit as advised. Perfect fit perfect service”

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Posted 2 years ago

Thank you, Maureen for your kind review :) We're so glad that you have found your pup's PefecftFit and that our advice helped you along the way.

Posted 2 years ago

“Love my perfect fit harnesses just got lovely new back piece for my little one looks lovely fits perfectly best harnesses ever”

PerfectFit 5 star review on 25th July 2023

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Posted 2 years ago

Hi Tracey. What an adorable little girly! Thank you for sharing her with us, and thank you for your lovely review! happy walkies together :)

Posted 2 years ago

“Just purchased a fifth harness for our newest addition. Our oldest boys have had their for 8 years and still going strong. The only harness I would ever have for my dogs”

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Posted 2 years ago

Thank you for your kind review Anna. We are very pleased to hear that you have been a customer of ours for so long. We hope your newest family member is settling in well with you. Enjoy your walkies together :)

Posted 2 years ago

“As always from Perfect Fit great customer service and great product.”

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Posted 2 years ago

Always happy to help, thank you Rebecca :)

Posted 2 years ago

“Our pup is an unusual shape (long and skinny), so regular harnesses don't fit. We already had a PerfectFit harness, but our boy had outgrown it. We sent pictures to PerfectFit, who recommended a new piece to buy. When that didn't work out perfectly, they sent us some other pieces to try out and again advised on fit via email/photos. They provided excellent service throughout and we now have a perfectly fitting harness! Thank you :)”

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Posted 2 years ago

We love a challenge Stephanie, so happy we could help! Happy walkies with your boy :)

Posted 2 years ago

“Absolute perfect fit no pun attended”

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Posted 2 years ago

We love the unintended pun Gillian! Thank you :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,646 reviews