PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't get the harness size calculator on the website to work and online chat wasn't really helpful but phone call was answered and my query passed on. Once I had sent requested photos of my dog the size was suggested and on receiving my order I found that the harness did fit (perfectly).”

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Posted 1 year ago

It is great to hear that you found our phone service helpful to get the best fit . Thank you for your feedback :)

Posted 1 year ago

“After trying a number of different solutions for our energetic, athletic, wriggle out of anything Irish Setter, we came across Perfect fit. We havea combination of a small, a medium and a large part, which give us a perfect fit. We had had to replace the front section twice - one per year - as we use the front ring when she is running on a long extening lead . This gets a lot of punishment. When we tried just using the top ring she was able to pull backwards out of it and escape, but never when we use the front ring. When we mwalk her on a normal lead using front and top rings, she walks perfectly for us, and this had been the problem we were trying to solve. We find the Perfect Fit harness to fits perfecty, is comfortamtable and easy to put on and off.”

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Posted 1 year ago

Thank you for your thorough review, Gordon. It is great to hear that you are happy with the fit, comfort and ease of use of your new harness :)

Posted 1 year ago

“The harness is so solid and well put together. Its ultra comfy on my dog ,who's a Husky so he really likes to pull. Also, with the dual ended lead, I can use the front clip to curb his excitement and pulling when he see's other dogs etc. Very good harness and lead, well recommended.”

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Posted 1 year ago

Thank you for your recommendation, Jay :) It is great to hear that the harness is strong enough offer your lovely Husky security :)

Posted 1 year ago

“I needed helped with sizing and the support I received by email was amazing - prompt, efficient, knowledgeable and very helpful. The harness is perfect - great quality and fits perfectly as the name states!!! Not cheap but worth every penny as great quality and will last. I know my dog is safe and will never slip this harness!”

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Posted 1 year ago

It is lovely to hear that you think the harness is quality for money, Jane :) We love that you found our email sizing service useful, too. Thank you for leaving us your feedback.

Posted 1 year ago

“I have used several well known harnesses for my dogs. The Perfect Fit harness is possibly the best fitting of all of them. It's light and soft and looks nice. I shall be buying another soon.”

PerfectFit 5 star review on 19th March 2024

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Posted 1 year ago

We look forward to seeing you and your lovely pup again soon, Kim :) Thank you for the review and for sharing the picture: Just beautiful! :)

Posted 1 year ago

“Contacted PerfectFit as we have struggled to find our 7month old cross breed a harness that fits. Jen replied straight away and advised us on a size. Once I planned an order, it arrived within a few days and it is a PerfectFit!”

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Posted 1 year ago

It is great to hear that Jen looked after you well, Charlotte and that you have found the best fit for your pup. Thank you the feedback!

Posted 1 year ago

“Great product and easy to fit but quite pricey”

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Posted 1 year ago

We are glad to hear that you are happy with your new harness, Philip. Thank you for the review!

Posted 1 year ago

“Excellent service, reassuring helpful staff on the phone. Quick delivery. My Border Collie is very comfortable in her new harness, it really is the “perfect fit”! Thank you.”

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Posted 1 year ago

Thank you for leaving us a review, Helen :) We love that your Border is happy in her new harness!

Posted 1 year ago

“Great customer service, the harnesses fits like a glove, Kasper can be a bit grumpy at times, can't get him to put any thing over his head so this is perfect and goes on with such ease, would highly recommend.”

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Posted 1 year ago

WE love that you and Kasper are pleased with his new harness, Ann Marie :) Thank you for the 5 stars!

Posted 1 year ago

“Best harness we’ve tried. We now have two of these so we have a spare for rainy days. They are literally the perfect fit for our small but very energetic cocker spaniel and fit her far better than the other types we’ve bought. They wash well and dry quickly, and they are not too bulky.”

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Posted 1 year ago

It is great to hear that PerfectFit is the best harness that you have tried for your lovely girl, Abigail :) Thank you for taking the time to write us a review.

Posted 1 year ago

“Alfie is very happy with his new harness - great snug fit with no pinch points.”

PerfectFit 5 star review on 18th March 2024

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Posted 1 year ago

We love this photo, Mark! Thank you for sharing :) We are very pleased to hear that Alfie is happy in his new harness.

Posted 1 year ago

“We love the PerfectFit harness for our little dog. It is very comfortable for her and does not pull. We feel she is well protected in her harness, as opposed to a collar and lead. We like the fact that the harness can grow with our dog and separate pieces are available. We highly recommend this product and would not use anything else. We have purchased two of these, one for when she is on duty as a Therapy Dog and could not be happier.”

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Posted 1 year ago

It is wonderful to hear that you are happy with your pup's new harnesses. We love that she has one for work and one for play :) Thank you for leaving us your feedback.

Posted 1 year ago

“I absolutely love the harness. It's high quality, fits my dog perfectly, looks great and also helped to further improve his leash walking. I would be happy to recommend it to anyone!”

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Posted 1 year ago

Thank you for your recommendation and for sharing the picture of your beautiful pup in their new harness :) We love that you love the harness!

Posted 1 year ago

“I rang to order a replacement part for my dogs harness and received excellent help and advice. I was told the part would arrive quickly and it did. All very professional. I will be ringing again! Thank you”

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Posted 1 year ago

And thank yo for your lovely review, Alison :) We look forward to hearing from you again!

Posted 1 year ago

“Quality products and excellent fitting advice”

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Posted 1 year ago

We love that you are pleased with the quality of of your new harness, Ed :) Thank you for the 5 stars!

Posted 1 year ago

“Titch loved his new harness especially as it doesn’t go over his head. The service and help I received was exceptional. This is my 4 harness for various dogs and they all have been great”

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Posted 1 year ago

We love to hear from our long standing customers, so thank you for taking the time to leave us a review! It is wonderful to hear that Titch is happy in his new harness. Wishing you happy walkies!

Posted 1 year ago

“I had a problem with a pieceof my harness & they were prompt at sending a replacement free of charge .Fabulous customer service with Gilly”

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Posted 1 year ago

We are very pleased to hear that Gilly looked after you well, Barbara :) We will be sure to pass on your feedback. Thank you for taking the time to write us a review, it is much appreciated.

Posted 1 year ago

“Very pleased with the service. One element of the harness was too large and it was replaced very quickly. I now have a perfect fit harness. Thank you. Excellent quality and comfort for my girl. She is on her 3rd harness! First 2 worn out and faded! Wouldn't buy any other brand.”

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Posted 1 year ago

Aw, we love that you and your girl are with us for life, Monica! Thank you for the lovely feedback!

Posted 1 year ago

“brilliant product; good customer service; used for a rescue dog who was obese but has since lost a lot of weight and whose breed (sheltie) gives him a tiny neck compared to the rest of his body - easy to interchange separate parts of the harness as required; highly recommed”

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Posted 1 year ago

Thank you for your review! It is great to hear that you have been able to adapt the harness as your lovely rescue changes shape :)

Posted 1 year ago

“So pleased with these harnesses, were recommended by physiotherapist and have made a huge difference to my reactive boxer dogs who now walk calmly past most things without me having to put any pressure on the lead, total game changer! Great value and easy to wash 5*”

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Posted 1 year ago

Thank you so much for the 5 stars, Becky! We love that your lovely Boxer is walking more calmly with their new harness :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews