PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service were very helpful in ordering the right size for my pup.”

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Posted 1 year ago

It is wonderful to hear that the team looked after you well! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“This is the second time I have bought a harness from PerfectFit. Absolutely delighted with this latest harness and also the customer service I received as one piece needed to be swapped. Would definitely recommend.”

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Posted 1 year ago

Thank you for your recommendation, Jennie and for coming back to us for a second time. We are very happy to hear that you are delighted once again :)

Posted 1 year ago

“Really helpful advice, quick delivery, lovely harness that looks and feels, strong, sturdy and safe 🐾”

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Posted 1 year ago

We love that you have found your new harness to be strong, sturdy and safe, Elicia :) Thank you for the review!

Posted 1 year ago

“Perfect fit so helpful and friendly to chat to and so quick to arrive.”

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Posted 1 year ago

It is great to hear that the team looked after you well, Patricia :) Thank you for leaving us your feedback!

Posted 1 year ago

“EXCELLENT our 3 year old cocker spaniel would pull on his lead and it was not it became unpleasant to walk him With this harness and lead he walks perfectly The harness fits well and does not slip”

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Posted 1 year ago

It is great to hear that your lovely Cocker Spaniel is not pulling so much in his new harness, Sylvia:) Thank you for taking the time to leave us a lovely review.

Posted 1 year ago

“Would never buy any other harness”

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Posted 1 year ago

We're glad to hear it, Colin :) Thank you for the 5 stars!

Posted 1 year ago

“I bought three of these for my large dog and my two small dogs. They are absolutely brilliant. My big dog doesn’t pull nearly as much and my two little ones are so much more comfortable. All I can say is I wish I got these much earlier and should buy them who loves their dogs.”

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Posted 1 year ago

Thank you for leaving us your feedback, Neal :) We love that you think all three of your new harnesses are brilliant!

Posted 1 year ago

“This is the second Perfect Fit harness I've bought. Great service. The harness is good quality & fits well. I always recommend these harnesses.”

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Posted 1 year ago

Thank you for your recommendations, Caroline and for coming back to us for a second time! We love to hear from returning customers :) It is wonderful to hear that you are pleased with the quality and fit of your new harness.

Posted 1 year ago

“I thought this was going to be something special but am disappointed because it is merely a harness of three parts hyped and overpriced. I do not find it serves its purpose any better than cheaper off the shelf harnesses .”

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Posted 1 year ago

Thank you for taking the time to leave us your feedback. The idea of the modular design is that, unlike off-the-shelf harnesses, each of the three sections come in multiple different sizes and are interchangeable. This modular design allows us to get a secure and snug fit for almost any size & shape of dog. If you are not pleased with the fit of your harness, please do get in touch with some pictures of your dog in the harness. If necessary, we can send you some alternative pieces to try, free of charge in order to get the best fit for your dog. Alternatively, if you simply do not feel that it meets your needs, we are always happy to take returns of unused items and offer a refund. Please just pop the harness back in the post to us, ensuring that you complete the returns form which came in the package, including your email address and/or order number so that we can trace it back to you when we receive it and and issue your refund. If you have any further queries, please email us at: info@perfect-fit-dog-harness.com and we will be happy to answer any questions.

Posted 1 year ago

“What a transformation. Wish I'd have had this earlirr, fantastic”

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Posted 1 year ago

This is great to hear, Christine :) We love that the harness has transformed your walks. Thank you for leaving us a review!

Posted 1 year ago

“Unfortunately my pooch doesn't like the plastic clip at the front,chesty bit, and keeps trying to chew it. He won't give it a rest so i won't be able to keep the harness.I will return it asap.”

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Posted 1 year ago

I'm sorry to hear that your pup keeps trying to chew the clip at the front of the harness, Sarah. It is possible that it is an issue with the fit. If you would like to explore this, please drop us an email at: info@perfect-fit-dog-harness.com with a picture of your pup in the harness before returning anything. If necessary, we can send you out some alternative pieces to try to see if we can improve on the fit.

Posted 1 year ago

“We’ve never bought another harness brand. We recommend.”

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Posted 1 year ago

Aw, we just love to hear from our long-standing customers. Thank you for the 5 stars! :)

Posted 1 year ago

“Expensive but strong easily to put on and perfect fit. It's a matter of - you get what you pay fo. Agent was very helpful and knowledgeable.”

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Posted 1 year ago

It is good to hear that you are happy with the quality of your new harness. Thank you for leaving us your feedback.

Posted 1 year ago

“Great product, my dog is 10 and finally found a good fit harness, he has an odd shape and the separate pieces allowed me to try different pieces together to find suitable fit. Customer service is great, had support to find alternate size pieces. Response is quick. Had a minor issue with an invoice duplication but I made them aware-response was quick and resolved straight away. Delivery was quick”

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Posted 1 year ago

Thank you for your thorough review :) It is great to hear that the team supported you to find the best fit for your pup.

Posted 1 year ago

“Wonderful company- they had details of my previous order , which made ordering a new section of the perfect fit harness so easy!so friendly on the telephone too ! My ordered arrived the next day and yet again is good quality !”

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Posted 1 year ago

Thank you for your lovely feedback, Diane :) It is wonderful to hear that you found it easy to upgrade your harness.

Posted 1 year ago

“Best harness I’ve ever had, my miniature poodle seems calmer when he has it on, and so nice to have a great fitting one”

PerfectFit 5 star review on 22nd March 2024

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Posted 1 year ago

Aw, thank you for sharing the lovely picture of your pup, Tara :) We love that he seems calmer whilst wearing his new harness :)

Posted 1 year ago

“Very helpful...kept sending us different sized parts until we got it the perfect fit for our puppy.”

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Posted 1 year ago

It is good to hear that you found our exchange service helpful in finding the best fit for your pup, Helen :) Thank you for leaving us a review :)

Posted 1 year ago

“It is so useful to be able to replace each part of these harnesses. My BorderTerrier rubs against a wall on her walks and wears some of the straps, and with this excellent system I can replace these when needed. We have two harnesses - perfect for this excess of mud everywhere this year.”

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Posted 1 year ago

Thank you for your review! We love that you are a fan of the modular design of your lovely Border's harness :)

Posted 1 year ago

“Great harness! Fits perfectly and love the modular nature of it.”

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Posted 1 year ago

It is great to hear that you are a fan of the modular design :) Thank you for taking the time to write us a review!

Posted 1 year ago

“Great product, this is my third dog harness and great customer service.”

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Posted 1 year ago

Thank you for coming back to us for a third time, Peter! :) And thank you for the 5 stars!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews