PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered the PerfectFit harness for my Bernese Mountain dog, and I'll admit, I was a bit skeptical at first. I've tried other harnesses in the past, only to be disappointed when they didn't fit quite right. However, after measuring my dog as per the Size Calculator advice and purchasing the recommended size, I was pleasantly surprised – it fits perfectly! Not only does the harness fit like a glove, but it also seems to be well-made and sturdy. Putting it on my dog was a breeze, no fuss or hassle involved. And the best part? I can tell it's built to last. If I ever need another harness in the future, I'll definitely be coming back for another PerfectFit. Highly recommended!”

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Posted 1 year ago

Thank you for writing us such a thorough review, Alex :) It great to hear that you are happy with fit of your lovely Bernese Mountain Dog's new harness!

Posted 1 year ago

“Really pleased with the harness I purchased. I needed help on the sizing and the advice and help I received to get exactly the right fit was exceptional. Nothing was too much trouble. I will be purchasing a second harness. Thank you.”

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Posted 1 year ago

It is great to hear that the team looked after you well, Louise! We look forward to hearing from you again soon. Thank you for the review :)

Posted 1 year ago

“The Wider fit of the 40mm spreads the load around a dogs back and chest and the many fastenings allow it to be fitted to dogs who are very sensistive to having a harness. New postal and courier options at differeing price points have sped up delivery, which is particularly useful for me as I foster dogs and never know what size of dog will come my way.”

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Posted 1 year ago

We are pleased to hear that you are a fan of the different delivery options, Jane :) It is just great that you come back to us for all your lovely foster pups. Thank you for the review!

Posted 1 year ago

“At last a harness that stops our working Cocker from pulling, best dog buy ever.”

PerfectFit 5 star review on 4th April 2024

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Posted 1 year ago

Hi Jonathan Oh look at the face, what a sweetie! :) We are so pleased to hear the harness has helped with your Working Cocker on their walks, thank you for taking the time to let us know! Happy walkies!

Posted 1 year ago

“Had a harness for years with my late gsd. A well fitting sturdy comfortable harness. Just bought a new coloured top section for my new dog to match her collar”

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Posted 1 year ago

It is lovely to hear that you have come back to us for your new pup's harness, Val. Wishing you both happy walkies :)

Posted 1 year ago

“Lovely soft and comfortable harness. Excellent customer service too to help with sizing”

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Posted 1 year ago

We love that you have found your new harness to be soft and comfortable for your pup, Esther. Thank you for taking the time to review us.

Posted 1 year ago

“Love this harness, had it for 5 years using it every day, one section broke and i was ready to just buy a whole new harness but it I didn't need to, they sell it in 'parts' so it was great that I only needed to by that section that was burst.”

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Posted 1 year ago

It is great to hear that you are still happy with your harness after so many years, Ali :) Thank you for the feedback!

Posted 1 year ago

“Really helpful advice and great service! Many thanks for your thoughtfulness and help”

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Posted 1 year ago

It is just wonderful to hear that the team looked after you well, Lesley :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“Unfortunately when Padders harness arrived. Padders had just had an operation so I could not try it on him. I practiced with a toy dog so I knew how to put it in him. He is in the mend so I tried it on him and it’s perfect.”

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Posted 1 year ago

Hello Janis We are so thrilled to hear the harness arrived and is perfect for Padders, great idea of trying it on a toy! We wish Padders happy walkies in his new harness and a speedy recovery!

Posted 1 year ago

“The idea of having different components to the harness separate to mix and match is brilliant. Harness quality not different to the one off the shelf at less of the expanse. Also one of the pieces needs an exchange to get the perfect fit and although followed an instruction and called I was advised that customer care will contact me in 24hr to arrange an exchange I am still waiting for that contact a week later.”

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Posted 1 year ago

Hello Iwona Thank you for taking the time to leave us feedback. We are sorry you are still waiting for a call back, this is most unusual so we will look into this for you. We will be sure to contact you directly and get the harness sorted for you! Speak soon. :)

Posted 1 year ago

“This is the second Perfect Fit harness I have bought on the strength of my total satisfaction with the original one purchased in 2016. I later bought a back up for this one. Both still going strong. The dog concerned for the latest one is a difficult one compared to the first being on the plump side and sags when you try to measure her! However, on chatting with the firm's representative a decision was made on the correct size. The harness arrived promptly. One small thing....we don't all have "bells and whistles" phones so the "scan" inclusion was no help. However, having a harness already I was able to put it together without too much trouble. I always recommend these harnesses where possible.”

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Posted 1 year ago

Hi Hilary Thank you for taking the time to let us know about your experience with PerfectFit since 2016! We are thrilled to hear the harness is still going strong, and your feedback regarding our new QR code square is very valuable so we will take this on board. For those of our customers who aren't able to access QR codes, we have do include the same helpful fitting video in the confirmation email, so we can ensure this information is accessible to all of our customers. Thank you for being a loyal customer, happy walkies!

Posted 1 year ago

“I got my first Perfect fit harness, fitted at the dog games stand at an agility show many years ago......since then I've had the for all of my 7 dog's. The fit is excellent and the separate pieces are so handy when you need to replace certain pieces to fit another dog or because one bit is showing wear after year's of use. Love the colours..... excellent product.....”

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Posted 1 year ago

We just love hearing from our long standing customers, Joy! It is wonderful to hear that you have been with us for so many years and used for all of your 7 pups! Thank you so much for taking the time to leave us a review :)

Posted 1 year ago

“Thank you so much for your help on the phone while ordering and the harness and lead that arrived. This harness and company were recommended by my dog's physio as he has shoulder and neck issues. We've only had the harness a couple of weeks and she thinks is helping already! Many thanks”

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Posted 1 year ago

It is lovely to hear that the harness seems to helping with your pup's shoulder and neck issues. Thank you for taking the time to leave us a review :)

Posted 1 year ago

“It’s a perfect fit!”

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Posted 1 year ago

It does what it says on the tin! Thank you taking the time to leave us a 5 star rating!

Posted 1 year ago

“Excellent service from customer services advising on new pieces for harness.”

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Posted 1 year ago

We love that the team looked after you well, Bev :) Thank you for the feedback!

Posted 1 year ago

“Great customer service and lovely well fitting harness.”

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Posted 1 year ago

It is lovely to hear that you are happy with the fit of your new harness and that the team looked after you well. Thank you the review, Jackie!

Posted 1 year ago

“The front part of Poppy’s harness broke 2 days before we were due to go on holiday in the slake District and Ruth managed to send one out that day and it was with us the next day in time for our walking holiday with Poppy. Amazing service, and Ruth wouldn’t charge us for the replacement as she said it shouldn’t have broken. We will never buy a harness from anyone but Perfect Fit, such excellent customer focus deserves customer loyalty.”

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Posted 1 year ago

Aw, it is wonderful to hear that your holiday was saved and that Ruth looked after you so well, Peter :) Thank you for taking the time to review us!

Posted 1 year ago

“The ordering process was quite clear including the information about sizing. It was reassuring that individual sections could be exchanged for alternate sizes if required. However, the harness delivered was a perfect fit for our Doberman. It is well padded and she seems to like it.”

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Posted 1 year ago

It is lovely to hear that you got the PerfectFit in your first attempt for your lovely Doberman and that she seems happy in it :) Thank you for the review!

Posted 1 year ago

“I have retimed a mongrel and was really finding it hard to sort a harness, my other dogs have Perfectfit harnesses but again it was hard to judge the size. The lady who helped me when I rand was wonderful, I measured his girth and sent them a picture, within 30 seconds she suggested the size he would need and sorted the order. The harness arrived yesterday and is, as the name suggests, a perfect fit for him. Thank you”

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Posted 1 year ago

It is lovely to hear that we were able to find the correct sizing your your new rescue :) Thank you for taking the time to leave us a review!

Posted 1 year ago

“Heard about the harness from our dog trainer. Didn't know what size to get as he's a pup so rang the helpline. Only had to give girth measurement and I told him the weight, from that he told me what size I needed but if anything wasn't right I could return for replacement part. Came and was a perfect fit(!). Love that as he grows if I need to I can just replace the part needed rather than needing a complete new harness. Was on the expensive side, but should work out similar/cheaper in the long run because of this.”

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Posted 1 year ago

Thank you for taking the time to review us :) We look forward to hearing from you again when you are ready to upgrade your puppy's harness :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews